3Com
V7000
manual
Configuring the Common Agent
Maintenance
Configuring Trap Destinations
Database Keep Alive Timeout
Authorization
Hold files using EMS
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C
HAPTER
7: C
ONFIGURING THE
C
OMMON
A
GENT
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Contents
VCX V7000 IP Telephony Solution System Release
3Com Corporation 350 Campus Drive Marlborough, MA
Contents
Configuring the VCX Data Server
VCX Data Server Database Configuration
Configuring the XML Accounting Server
Configuring the Back-end Servers Adding Accounting Servers
Enabling or Disabling Authentication Server
Call Processor Maintenance Restarting the Call Processor
Configuring the SIP Phone Downloader Device Mapping
Verifying the Call Processor State
Configuring Trap Destinations
Gracefully Restarting the O/S Entity
Page
About this Guide
List conventions that are used throughout this guide
Text Conventions
Related
Documentation
These 3Com documents contain additional information about
Convergence Applications Suite
Part Number 900-0180-01 Rev AA
3COM VCX IP Telephony Server
Configuration as Baseline version
To restore the 3Com VCX IP Telephony Server configuration
Telephony Server
Log into EMS
IP Telephony Serber State Tab
Telephony Server Software Version
Identification Tab
Identification Tab To view the Identification tab Location
IP Messaging Identification Tab
Office Configured
AllComponents both the IP
Tool
Server
Timezome of an IP Telephony Server
Configuring
Authorization
Station Agents
Adding Authorized
Enabling
Disabling the Web
Provisioning Server
Tomcat
Maintenance
Back-end Server
Accounting and VCX data servers
Accounting Server
Replication for
VCX Data Server
Repeat through to setup replication from the other direction
Server when the setupReplication command is issued
Data Server instance, before you perform an upgrade
Configuring the VCX Data Server
Database Configuration
Data Server Database Name
Data Server Database Server Name
Database Keep Alive Timeout
Data Server Database User Password
Data Server Database User Name
Configuring VCX
VCX Data Server Client Activity Interval
Data Server Client
Request Threads
Configuration Tab
Enabling VCX Data Server Packet Tracing
Descriptions
Tab Location
BES Common Configuration Tab
Statistics
Data server
BES Common Statistics Tab
State Tab
State Tab
Data server
Restarting the VCX To restart the VCX data server
VCX Data Server
Data Server State
Configuring the XML Accounting Server
Default setting is 20000. The range is 2000 through
Suite
XML CDR Configuration Tab
For CDR collection
Attribute Description
Descriptions
Data Range 4 Default = InstallationType
State Tab Attribute Description Settings
State Tab Attribute Description Settings
Restarting the To restart the accounting server
Accounting Server State
Configuring the Call Processor
Configuring Call
To configure the Call Control Plugin using EMS Log into EMS
Control
Endpoints
Click Add Add row to table window appears
Configuring Trusted Endpoints
To verify what the Call Processor version is using EMS
Verifying Call
Processor Version
Call Processor
Adding Accounting To add an accounting server through EMS
Servers
Server IP Addresses
Accounting Server Tab Descriptions in EMS
Authentication Servers
Authentication Server Tab Descriptions in EMS
Accounting Servers
Authentication Server Tab Descriptions in EMS
Adding Directory To add an directory server through EMS
Directory Server Tab Descriptions in EMS
Removing Directory To remove an directory server through EMS
VCX Data Server Tab Descriptions in EMS
Accounting Server
Authentication Server
Directory Server
Monitoring Call
Statistics
Statistics for the call processor
For description of each field, see Table
Restarting the Call To restart the Call Processor
Processor
Processor State
Configuring the IP Messaging System
IP Messaging State Tab
Messaging Software Version
Verifying
Connection to Call
Builder Interface
Builder Variables
Messaging Server
Messaging Server State
Messaging server
Stopping the IP
Are disconnected
Hard To stop the IP Messaging server hard
Hard
Configuring the SIP Phone Downloader
SIP Phone Downloader Configuration Tab
SIP Phone Downloader Device Mapping Tab
SIP Phone
Downloader
Application downloader
Restarting the To restart the application downloader
Configuring the Common Agent
Common Agent State Tab
Agent Software Version
Verifying Common To verify what the common agent version is
Enabling Back-end
Server Traps
Destinations
Enabling Back-end Server Traps
Common Agent
Common Agent
Restarting the To restart the Common Agent
Common Agent State
Configuring the Common Agent
Configuring the OS Entity
S Entity State Tab
Verifying O/S
Identification
Tab
Entity
Entity
Entity State
Configuring the OS Entity
Configuration from
Upgrading VCX Systems Components
Upgrading a
Multiple Site
Messaging configurations
Upgrading a Multiple Site Configuration from 6.0.x to 6.0.y
Upgrading VCX Systems and Components
Click Save All
Click Save All
Upgrading a Multiple Site Configuration from 6.0.x to 6.0.y
Upgrading VCX Systems and Components
Upgrading a Multiple Site Configuration from 6.0.x to 6.0.y
Right-hand pane, click the Planned Upgrades tab
To upgrade an IP Telephony Server branch office go to on
Upgrading VCX Systems and Components
Upgrading a Multiple Site Configuration from 6.0.x to 6.0.y
IP Telephony
Sequence of steps
Software
Upgrading the VCX IP Telephony Software
Hold files using EMS
Hold Files
Double-click the Planned IP Messaging Upgrade field
Messagingsoftware Software
Upgrading the SIP Phone Downloader Boot File Software
Boot software place the tar file
Double-click the correct field to choose the upgrade file
Upgrading the SIP Phone Downloader and Boot File Software
Upgrading VCX Systems and Components
Index
BES
Reserving
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