3Com V7000 manual Hold Files, Hold files using EMS

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92CHAPTER 9: UPGRADING VCX SYSTEMS AND COMPONENTS

Uploading Music on This section provides information on how to remotely upload Music on

Hold Files

Hold files using EMS.

The following sequence of steps must be followed in order to upload and activate a Music on Hold file for a IP Telephony server with IP Messaging present:

1Copy the Music on Hold files that you want to upload to in the <EMS_INSTALL_DIR>/software_upgrades/voice/MusicOnHoldFiles directory.

2From the EMS client, go to the 3Com VCX IP Telephony Server level within the Equipment folder.

3In the right-hand pane, click the Planned Upgrades tab.

4In the Planned Music on Hold Upgrades field, click the correct file from the drop-down list. The file you copied in step 1 is listed in the drop-down menu.

Once the file has been selected, you must upload it to the system. Selecting a file enables the Transfer Music on Hold File option in the Transfer Upgrade Images right-click menu.

5Click Save all.

6From the 3Com VCX IP Telephony Server right-click menu, click Transfer Upgrade Images and then Transfer Music on Hold.

The Music on Hold file is transferred, using SFTP, to the server, using the SFTP credentials in the SSH/SFTP Settings tab.

The file that is uploaded needs to be associated with a Music on Hold number.

7Go to the 3Com IP Messaging System level from the explorer tree.

8From the right-hand pane, click the Music on Hold tab.

9From the Music on Hold Number field, set the Music on Hold number.

The filename is set automatically when a file is uploaded. However, a user may change the filename if needed (the new filename must be that of a file that has been uploaded to the system).

10Activate the Music on Hold file, by right-clicking on the 3Com IP Messaging System level.

11Click Music on Hold and then Activate Music on Hold File.

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Contents VCX V7000 IP Telephony Solution System Release 3Com Corporation 350 Campus Drive Marlborough, MA Contents Configuring the VCX Data Server VCX Data Server Database ConfigurationConfiguring the XML Accounting Server Configuring the Back-end Servers Adding Accounting ServersEnabling or Disabling Authentication Server Call Processor Maintenance Restarting the Call ProcessorConfiguring the SIP Phone Downloader Device Mapping Verifying the Call Processor StateConfiguring Trap Destinations Gracefully Restarting the O/S EntityPage About this Guide List conventions that are used throughout this guide Text ConventionsRelated DocumentationThese 3Com documents contain additional information about Convergence Applications SuitePart Number 900-0180-01 Rev AA 3COM VCX IP Telephony Server Configuration as Baseline version To restore the 3Com VCX IP Telephony Server configuration IP Telephony Serber State Tab Telephony ServerLog into EMS Telephony Server Software Version Identification TabIdentification Tab To view the Identification tab Location IP Messaging Identification TabOffice Configured AllComponents both the IPTool Server Timezome of an IP Telephony ServerConfiguring AuthorizationStation Agents Adding AuthorizedEnabling Disabling the WebProvisioning Server TomcatMaintenance Back-end ServerAccounting and VCX data servers Accounting ServerReplication for VCX Data ServerRepeat through to setup replication from the other direction Server when the setupReplication command is issuedData Server instance, before you perform an upgrade Configuring the VCX Data Server Database ConfigurationData Server Database Name Data Server Database Server NameData Server Database User Name Database Keep Alive TimeoutData Server Database User Password Configuring VCX VCX Data Server Client Activity IntervalData Server Client Request ThreadsConfiguration Tab Enabling VCX Data Server Packet TracingDescriptions Tab LocationBES Common Configuration Tab StatisticsData server BES Common Statistics TabState Tab State TabVCX Data Server Data serverRestarting the VCX To restart the VCX data server Data Server State Suite Configuring the XML Accounting ServerDefault setting is 20000. The range is 2000 through XML CDR Configuration Tab For CDR collectionAttribute Description Descriptions Data Range 4 Default = InstallationType State Tab Attribute Description Settings State Tab Attribute Description Settings Restarting the To restart the accounting serverAccounting Server State Configuring the Call Processor Configuring CallTo configure the Call Control Plugin using EMS Log into EMS ControlEndpoints Click Add Add row to table window appearsConfiguring Trusted Endpoints To verify what the Call Processor version is using EMS Verifying CallProcessor Version Call ProcessorAdding Accounting To add an accounting server through EMS ServersServer IP Addresses Accounting Server Tab Descriptions in EMSAccounting Servers Authentication ServersAuthentication Server Tab Descriptions in EMS Authentication Server Tab Descriptions in EMS Adding Directory To add an directory server through EMS Directory Server Tab Descriptions in EMSRemoving Directory To remove an directory server through EMS VCX Data Server Tab Descriptions in EMSAccounting Server Authentication Server Directory ServerMonitoring Call StatisticsStatistics for the call processor For description of each field, see TableRestarting the Call To restart the Call Processor ProcessorProcessor State Configuring the IP Messaging System IP Messaging State TabMessaging Software Version Verifying Connection to CallBuilder Interface Builder VariablesMessaging Server Messaging Server State Messaging serverStopping the IP Are disconnectedHard To stop the IP Messaging server hard HardConfiguring the SIP Phone Downloader SIP Phone Downloader Configuration Tab SIP Phone Downloader Device Mapping Tab SIP Phone DownloaderApplication downloader Restarting the To restart the application downloaderConfiguring the Common Agent Common Agent State TabAgent Software Version Verifying Common To verify what the common agent version isDestinations Enabling Back-endServer Traps Enabling Back-end Server Traps Common Agent Common AgentRestarting the To restart the Common Agent Common Agent StateConfiguring the Common Agent Configuring the OS Entity S Entity State TabTab Verifying O/SIdentification Entity State EntityEntity Configuring the OS Entity Configuration from Upgrading VCX Systems ComponentsUpgrading a Multiple SiteMessaging configurations Upgrading a Multiple Site Configuration from 6.0.x to 6.0.y Upgrading VCX Systems and Components Click Save All Click Save All Upgrading a Multiple Site Configuration from 6.0.x to 6.0.y Upgrading VCX Systems and Components Upgrading a Multiple Site Configuration from 6.0.x to 6.0.y Right-hand pane, click the Planned Upgrades tab To upgrade an IP Telephony Server branch office go to on Upgrading VCX Systems and Components Upgrading a Multiple Site Configuration from 6.0.x to 6.0.y Software IP TelephonySequence of steps Upgrading the VCX IP Telephony Software Hold files using EMS Hold FilesDouble-click the Planned IP Messaging Upgrade field Messagingsoftware SoftwareDouble-click the correct field to choose the upgrade file Upgrading the SIP Phone Downloader Boot File SoftwareBoot software place the tar file Upgrading the SIP Phone Downloader and Boot File Software Upgrading VCX Systems and Components Index BESReserving
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V7000 specifications

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