3Com V7000 manual About this Guide

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ABOUT THIS GUIDE

This chapter contains an overview of this guide, lists guide conventions, related documentation, and product compatibility, and describes how to contact Customer Service.

This guide describes how to configure and maintain the following:

3Com Accounting Server

3Com Application Downloader

3Com Authentication Server

3Com Directory Server

3Com SIP Call Processor

3Com SNMP Agent

3Com VCX Data Server

IP Messaging System

UNIX OS Entity

This guide is intended for operators and administrators of the system and assumes you have a thorough understanding of telecommunications, VoIP technology, Linux operating system, Oracle databases, network knowledge, and system administrator privileges.

Release notes are issued with some products. If the information in the release notes differs from the information in this guide, follow the instructions in the release notes.

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Contents VCX V7000 IP Telephony Solution System Release 3Com Corporation 350 Campus Drive Marlborough, MA Contents VCX Data Server Database Configuration Configuring the VCX Data ServerConfiguring the Back-end Servers Adding Accounting Servers Configuring the XML Accounting Server Call Processor Maintenance Restarting the Call Processor Enabling or Disabling Authentication Server Configuring the SIP Phone Downloader Device Mapping Verifying the Call Processor StateGracefully Restarting the O/S Entity Configuring Trap DestinationsPage About this Guide Text Conventions List conventions that are used throughout this guideDocumentation RelatedThese 3Com documents contain additional information about Convergence Applications SuitePart Number 900-0180-01 Rev AA 3COM VCX IP Telephony Server Configuration as Baseline version To restore the 3Com VCX IP Telephony Server configuration Telephony Server Log into EMSIP Telephony Serber State Tab Identification Tab Telephony Server Software VersionIdentification Tab To view the Identification tab Location IP Messaging Identification TabAllComponents both the IP Office ConfiguredTool Timezome of an IP Telephony Server ServerAuthorization ConfiguringStation Agents Adding AuthorizedDisabling the Web EnablingProvisioning Server TomcatBack-end Server MaintenanceAccounting and VCX data servers Accounting ServerVCX Data Server Replication forServer when the setupReplication command is issued Repeat through to setup replication from the other directionData Server instance, before you perform an upgrade Database Configuration Configuring the VCX Data ServerData Server Database Name Data Server Database Server NameDatabase Keep Alive Timeout Data Server Database User PasswordData Server Database User Name VCX Data Server Client Activity Interval Configuring VCXData Server Client Request ThreadsEnabling VCX Data Server Packet Tracing Configuration TabDescriptions Tab LocationStatistics BES Common Configuration TabData server BES Common Statistics TabState Tab State TabData server Restarting the VCX To restart the VCX data serverVCX Data Server Data Server State Configuring the XML Accounting Server Default setting is 20000. The range is 2000 throughSuite For CDR collection XML CDR Configuration TabAttribute Description Descriptions Data Range 4 Default = InstallationType State Tab Attribute Description Settings Restarting the To restart the accounting server State Tab Attribute Description SettingsAccounting Server State Configuring Call Configuring the Call ProcessorTo configure the Call Control Plugin using EMS Log into EMS ControlClick Add Add row to table window appears EndpointsConfiguring Trusted Endpoints Verifying Call To verify what the Call Processor version is using EMSProcessor Version Call ProcessorServers Adding Accounting To add an accounting server through EMSServer IP Addresses Accounting Server Tab Descriptions in EMSAuthentication Servers Authentication Server Tab Descriptions in EMSAccounting Servers Authentication Server Tab Descriptions in EMS Directory Server Tab Descriptions in EMS Adding Directory To add an directory server through EMSVCX Data Server Tab Descriptions in EMS Removing Directory To remove an directory server through EMSAccounting Server Directory Server Authentication ServerStatistics Monitoring CallStatistics for the call processor For description of each field, see TableProcessor Restarting the Call To restart the Call ProcessorProcessor State IP Messaging State Tab Configuring the IP Messaging SystemMessaging Software Version Connection to Call VerifyingBuilder Interface Builder VariablesMessaging Server Messaging server Messaging Server StateAre disconnected Stopping the IPHard To stop the IP Messaging server hard HardConfiguring the SIP Phone Downloader SIP Phone Downloader Configuration Tab SIP Phone Downloader Device Mapping Tab Downloader SIP PhoneApplication downloader Restarting the To restart the application downloaderCommon Agent State Tab Configuring the Common AgentVerifying Common To verify what the common agent version is Agent Software VersionEnabling Back-end Server TrapsDestinations Enabling Back-end Server Traps Common Agent Common AgentRestarting the To restart the Common Agent Common Agent StateConfiguring the Common Agent S Entity State Tab Configuring the OS EntityVerifying O/S IdentificationTab Entity EntityEntity State Configuring the OS Entity Upgrading VCX Systems Components Configuration fromUpgrading a Multiple SiteMessaging configurations Upgrading a Multiple Site Configuration from 6.0.x to 6.0.y Upgrading VCX Systems and Components Click Save All Click Save All Upgrading a Multiple Site Configuration from 6.0.x to 6.0.y Upgrading VCX Systems and Components Upgrading a Multiple Site Configuration from 6.0.x to 6.0.y Right-hand pane, click the Planned Upgrades tab To upgrade an IP Telephony Server branch office go to on Upgrading VCX Systems and Components Upgrading a Multiple Site Configuration from 6.0.x to 6.0.y IP Telephony Sequence of stepsSoftware Upgrading the VCX IP Telephony Software Hold Files Hold files using EMSMessagingsoftware Software Double-click the Planned IP Messaging Upgrade fieldUpgrading the SIP Phone Downloader Boot File Software Boot software place the tar fileDouble-click the correct field to choose the upgrade file Upgrading the SIP Phone Downloader and Boot File Software Upgrading VCX Systems and Components BES IndexReserving
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