3Com V7000 manual Upgrading the SIP Phone Downloader Boot File Software

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94CHAPTER 9: UPGRADING VCX SYSTEMS AND COMPONENTS

Upgrading the SIP

Phone Downloader

and Boot File

Software

EMS provides support for remote software upgrades of the 3Com phone software.

The software upgrade packages are provided by 3Com or your authorized 3Com reseller and must be installed using the following sequence of steps.

1The software to be upgraded MUST be located in the following places on the EMS server. The relevant tar files from the release must be placed into the following EMS directories:

Application Downloader software – place the tar file in the <EMS_INSTALL_DIR>/software_upgrades/voice/PhoneAppUpgrades directory.

Boot software – place the tar file in the

<EMS_INSTALL_DIR>/software_upgrades/voice/PhoneBootUpgrades directory.

2Once the tar file is in the correct directory, from the EMS client explorer tree, click 3Com VCX IP Telephony Server.

3From the right-hand of the pane, click the Planned Upgrades tab. For each of these fields, the default setting is None Planned.

4Double-click the correct field to choose the upgrade file.

Application Downloader software double-click the Planned Phone App Upgrade field.

Boot software double-click the Planned Phone Boot Upgrade field.

5Click Save all to commit the filename to the database.

Once an upgrade file has been selected, the file must be transferred to the server.

6To transfer the file to the server, from the 3Com VCX IP Telephony Server right-click menu, click Transfer Upgrade Images and then click one of the following depending on the type of upgrade being performed:

Application Downloader software – click Transfer PhoneApp Upgrade File.

Boot software – click Transfer PhoneBoot Upgrade File.

These options are only available is a file has been selected for upgrade. The file is SFTP'd to the server, using the SFTP credentials in the

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Contents VCX V7000 IP Telephony Solution System Release 3Com Corporation 350 Campus Drive Marlborough, MA Contents Configuring the VCX Data Server VCX Data Server Database ConfigurationConfiguring the XML Accounting Server Configuring the Back-end Servers Adding Accounting ServersConfiguring the SIP Phone Downloader Device Mapping Enabling or Disabling Authentication ServerCall Processor Maintenance Restarting the Call Processor Verifying the Call Processor StateConfiguring Trap Destinations Gracefully Restarting the O/S EntityPage About this Guide List conventions that are used throughout this guide Text ConventionsThese 3Com documents contain additional information about RelatedDocumentation Convergence Applications SuitePart Number 900-0180-01 Rev AA 3COM VCX IP Telephony Server Configuration as Baseline version To restore the 3Com VCX IP Telephony Server configuration Log into EMS Telephony ServerIP Telephony Serber State Tab Identification Tab To view the Identification tab Location Telephony Server Software VersionIdentification Tab IP Messaging Identification TabOffice Configured AllComponents both the IPTool Server Timezome of an IP Telephony ServerStation Agents ConfiguringAuthorization Adding AuthorizedProvisioning Server EnablingDisabling the Web TomcatAccounting and VCX data servers MaintenanceBack-end Server Accounting ServerReplication for VCX Data ServerRepeat through to setup replication from the other direction Server when the setupReplication command is issuedData Server instance, before you perform an upgrade Data Server Database Name Configuring the VCX Data ServerDatabase Configuration Data Server Database Server NameData Server Database User Password Database Keep Alive TimeoutData Server Database User Name Data Server Client Configuring VCXVCX Data Server Client Activity Interval Request ThreadsDescriptions Configuration TabEnabling VCX Data Server Packet Tracing Tab LocationData server BES Common Configuration TabStatistics BES Common Statistics TabState Tab State TabRestarting the VCX To restart the VCX data server Data serverVCX Data Server Data Server State Default setting is 20000. The range is 2000 through Configuring the XML Accounting ServerSuite XML CDR Configuration Tab For CDR collectionAttribute Description Descriptions Data Range 4 Default = InstallationType State Tab Attribute Description Settings State Tab Attribute Description Settings Restarting the To restart the accounting serverAccounting Server State To configure the Call Control Plugin using EMS Log into EMS Configuring the Call ProcessorConfiguring Call ControlEndpoints Click Add Add row to table window appearsConfiguring Trusted Endpoints Processor Version To verify what the Call Processor version is using EMSVerifying Call Call ProcessorServer IP Addresses Adding Accounting To add an accounting server through EMSServers Accounting Server Tab Descriptions in EMSAuthentication Server Tab Descriptions in EMS Authentication ServersAccounting Servers Authentication Server Tab Descriptions in EMS Adding Directory To add an directory server through EMS Directory Server Tab Descriptions in EMSRemoving Directory To remove an directory server through EMS VCX Data Server Tab Descriptions in EMSAccounting Server Authentication Server Directory ServerStatistics for the call processor Monitoring CallStatistics For description of each field, see TableRestarting the Call To restart the Call Processor ProcessorProcessor State Configuring the IP Messaging System IP Messaging State TabMessaging Software Version Builder Interface VerifyingConnection to Call Builder VariablesMessaging Server Messaging Server State Messaging serverHard To stop the IP Messaging server hard Stopping the IPAre disconnected HardConfiguring the SIP Phone Downloader SIP Phone Downloader Configuration Tab SIP Phone Downloader Device Mapping Tab Application downloader SIP PhoneDownloader Restarting the To restart the application downloaderConfiguring the Common Agent Common Agent State TabAgent Software Version Verifying Common To verify what the common agent version isServer Traps Enabling Back-endDestinations Enabling Back-end Server Traps Restarting the To restart the Common Agent Common AgentCommon Agent Common Agent StateConfiguring the Common Agent Configuring the OS Entity S Entity State TabIdentification Verifying O/STab Entity EntityEntity State Configuring the OS Entity Upgrading a Configuration fromUpgrading VCX Systems Components Multiple SiteMessaging configurations Upgrading a Multiple Site Configuration from 6.0.x to 6.0.y Upgrading VCX Systems and Components Click Save All Click Save All Upgrading a Multiple Site Configuration from 6.0.x to 6.0.y Upgrading VCX Systems and Components Upgrading a Multiple Site Configuration from 6.0.x to 6.0.y Right-hand pane, click the Planned Upgrades tab To upgrade an IP Telephony Server branch office go to on Upgrading VCX Systems and Components Upgrading a Multiple Site Configuration from 6.0.x to 6.0.y Sequence of steps IP TelephonySoftware Upgrading the VCX IP Telephony Software Hold files using EMS Hold FilesDouble-click the Planned IP Messaging Upgrade field Messagingsoftware SoftwareBoot software place the tar file Upgrading the SIP Phone Downloader Boot File SoftwareDouble-click the correct field to choose the upgrade file Upgrading the SIP Phone Downloader and Boot File Software Upgrading VCX Systems and Components Index BESReserving
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V7000 specifications

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