3Com V7000 manual Upgrading VCX Systems Components, Upgrading a, Multiple Site, Configuration from

Page 77

UPGRADING VCX SYSTEMS AND

9 COMPONENTS

 

This chapter provides details on how to remotely upgrade your VCX

 

systems and/or components using EMS.

 

The following configurations and/or components can be upgraded using

 

EMS:

 

Upgrading a Multiple Site Configuration from 6.0.x to 6.0.y

 

Upgrading the VCX IP Telephony Software

 

Upgrading the IP Messaging Software

 

Upgrading the SIP Phone Downloader and Boot File Software

 

 

Upgrading a

This section describes how to upgrade a VCX configuration where there

Multiple Site

is more than one regional office and branch offices present. These

Configuration from

instructions assume a two region office configuration where the regional

6.0.x to 6.0.y

offices use global messaging and the branch offices use local messaging

 

configurations. When upgrading a region to region office configuration,

 

replication needs to be dropped.

 

Follow this procedure to upgrade your VCX system from version 6.0.x to

 

6.0.y. Following this procedure upgrades the VCX system to an

 

operational state and assumes the VCX system was operational prior to

 

the upgrade occurring.

Multiple Site Upgrade When upgrading a multiple site configuration keep this order in mind, Order which is outlined in more detail in the actual procedure:

First, upgrade the replicated regional office VCX data servers.

Second, upgrade the regional office IP Messaging servers.

Third, upgrade the regional office call processing server.

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Contents VCX V7000 IP Telephony Solution System Release 3Com Corporation 350 Campus Drive Marlborough, MA Contents VCX Data Server Database Configuration Configuring the VCX Data ServerConfiguring the Back-end Servers Adding Accounting Servers Configuring the XML Accounting ServerCall Processor Maintenance Restarting the Call Processor Enabling or Disabling Authentication ServerConfiguring the SIP Phone Downloader Device Mapping Verifying the Call Processor StateGracefully Restarting the O/S Entity Configuring Trap DestinationsPage About this Guide Text Conventions List conventions that are used throughout this guideDocumentation RelatedThese 3Com documents contain additional information about Convergence Applications SuitePart Number 900-0180-01 Rev AA 3COM VCX IP Telephony Server Configuration as Baseline version To restore the 3Com VCX IP Telephony Server configuration IP Telephony Serber State Tab Telephony ServerLog into EMS Identification Tab Telephony Server Software VersionIdentification Tab To view the Identification tab Location IP Messaging Identification TabAllComponents both the IP Office ConfiguredTool Timezome of an IP Telephony Server ServerAuthorization ConfiguringStation Agents Adding AuthorizedDisabling the Web EnablingProvisioning Server TomcatBack-end Server MaintenanceAccounting and VCX data servers Accounting ServerVCX Data Server Replication forServer when the setupReplication command is issued Repeat through to setup replication from the other directionData Server instance, before you perform an upgrade Database Configuration Configuring the VCX Data ServerData Server Database Name Data Server Database Server NameData Server Database User Name Database Keep Alive TimeoutData Server Database User Password VCX Data Server Client Activity Interval Configuring VCXData Server Client Request ThreadsEnabling VCX Data Server Packet Tracing Configuration TabDescriptions Tab LocationStatistics BES Common Configuration TabData server BES Common Statistics TabState Tab State TabVCX Data Server Data serverRestarting the VCX To restart the VCX data server Data Server State Suite Configuring the XML Accounting ServerDefault setting is 20000. The range is 2000 through For CDR collection XML CDR Configuration TabAttribute Description Descriptions Data Range 4 Default = InstallationType State Tab Attribute Description Settings Restarting the To restart the accounting server State Tab Attribute Description SettingsAccounting Server State Configuring Call Configuring the Call ProcessorTo configure the Call Control Plugin using EMS Log into EMS ControlClick Add Add row to table window appears EndpointsConfiguring Trusted Endpoints Verifying Call To verify what the Call Processor version is using EMSProcessor Version Call ProcessorServers Adding Accounting To add an accounting server through EMSServer IP Addresses Accounting Server Tab Descriptions in EMSAccounting Servers Authentication ServersAuthentication Server Tab Descriptions in EMS Authentication Server Tab Descriptions in EMS Directory Server Tab Descriptions in EMS Adding Directory To add an directory server through EMSVCX Data Server Tab Descriptions in EMS Removing Directory To remove an directory server through EMSAccounting Server Directory Server Authentication ServerStatistics Monitoring CallStatistics for the call processor For description of each field, see TableProcessor Restarting the Call To restart the Call ProcessorProcessor State IP Messaging State Tab Configuring the IP Messaging SystemMessaging Software Version Connection to Call VerifyingBuilder Interface Builder VariablesMessaging Server Messaging server Messaging Server StateAre disconnected Stopping the IPHard To stop the IP Messaging server hard HardConfiguring the SIP Phone Downloader SIP Phone Downloader Configuration Tab SIP Phone Downloader Device Mapping Tab Downloader SIP PhoneApplication downloader Restarting the To restart the application downloaderCommon Agent State Tab Configuring the Common AgentVerifying Common To verify what the common agent version is Agent Software VersionDestinations Enabling Back-endServer Traps Enabling Back-end Server Traps Common Agent Common AgentRestarting the To restart the Common Agent Common Agent StateConfiguring the Common Agent S Entity State Tab Configuring the OS EntityTab Verifying O/SIdentification Entity State EntityEntity Configuring the OS Entity Upgrading VCX Systems Components Configuration fromUpgrading a Multiple SiteMessaging configurations Upgrading a Multiple Site Configuration from 6.0.x to 6.0.y Upgrading VCX Systems and Components Click Save All Click Save All Upgrading a Multiple Site Configuration from 6.0.x to 6.0.y Upgrading VCX Systems and Components Upgrading a Multiple Site Configuration from 6.0.x to 6.0.y Right-hand pane, click the Planned Upgrades tab To upgrade an IP Telephony Server branch office go to on Upgrading VCX Systems and Components Upgrading a Multiple Site Configuration from 6.0.x to 6.0.y Software IP TelephonySequence of steps Upgrading the VCX IP Telephony Software Hold Files Hold files using EMSMessagingsoftware Software Double-click the Planned IP Messaging Upgrade fieldDouble-click the correct field to choose the upgrade file Upgrading the SIP Phone Downloader Boot File SoftwareBoot software place the tar file Upgrading the SIP Phone Downloader and Boot File Software Upgrading VCX Systems and Components BES IndexReserving
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V7000 specifications

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