3Com V7000 manual Upgrading VCX Systems and Components

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84CHAPTER 9: UPGRADING VCX SYSTEMS AND COMPONENTS

aFrom the EMS client explorer tree, for the primary IP Messaging server, click 3Com VCX IP Telephony Server.

bExpand 3Com VCX IP Telephony Server, and click 3Com IP Messaging System.

cRight-click3Com IP Messaging System, select Maintenance, and then click Graceful Shutdown.

20Upgrade the secondary IP Messaging server.

a From the EMS client explorer tree, for the secondary IP Messaging server, click 3Com VCX IP Telephony Server.

b In the right-hand pane, click the Planned Upgrades tab.

c Double-click the Planned IP Messaging Upgrade field and click the vcx-ipmsg-<version>.tarfile from the drop-down menu.

d Click Save all to commit the tar file to the database.

Once an upgrade tar file has been selected, the tar file must be transferred to the IP Messaging server.

eTo transfer the tar file to the server, from the 3Com VCX IP Telephony Server right-click menu, select Transfer Upgrade Images, and then click Transfer IPMSG Upgrade File.

fThese options are only available if a file has been selected for upgrade. The file is trasferred to the server using the SFTP credentials in the SSH/SFTP Settings tab. 3Com recommends not changing the SFTP username and password.

Next the upgrade tar file needs to be installed, which is the last step before the new version becomes active.

gTo install the upgrade file on the IP Messaging server, for the secondary IP Messaging server, click 3Com VCX IP Telephony Server.

hRight-click the 3Com VCX IP Telephony Server, select Install Upgrade Images, and then click Install IPMSG Upgrade.

iTo verify the version number of the newly installed software, click the IP Messaging server from the explorer tree and then click the Identification tab.

jClick Refresh all to confirm that the latest software has been installed.

21Restart the primary IP Messasing server.

a From the EMS client explorer tree, for the primary IP Messaging server, click 3Com VCX IP Telephony Server.

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Contents VCX V7000 IP Telephony Solution System Release 3Com Corporation 350 Campus Drive Marlborough, MA Contents Configuring the VCX Data Server VCX Data Server Database ConfigurationConfiguring the XML Accounting Server Configuring the Back-end Servers Adding Accounting ServersEnabling or Disabling Authentication Server Call Processor Maintenance Restarting the Call ProcessorConfiguring the SIP Phone Downloader Device Mapping Verifying the Call Processor StateConfiguring Trap Destinations Gracefully Restarting the O/S EntityPage About this Guide List conventions that are used throughout this guide Text ConventionsRelated DocumentationThese 3Com documents contain additional information about Convergence Applications SuitePart Number 900-0180-01 Rev AA 3COM VCX IP Telephony Server Configuration as Baseline version To restore the 3Com VCX IP Telephony Server configuration Telephony Server Log into EMSIP Telephony Serber State Tab Telephony Server Software Version Identification TabIdentification Tab To view the Identification tab Location IP Messaging Identification TabOffice Configured AllComponents both the IPTool Server Timezome of an IP Telephony ServerConfiguring AuthorizationStation Agents Adding AuthorizedEnabling Disabling the WebProvisioning Server TomcatMaintenance Back-end ServerAccounting and VCX data servers Accounting ServerReplication for VCX Data ServerRepeat through to setup replication from the other direction Server when the setupReplication command is issuedData Server instance, before you perform an upgrade Configuring the VCX Data Server Database ConfigurationData Server Database Name Data Server Database Server NameDatabase Keep Alive Timeout Data Server Database User PasswordData Server Database User Name Configuring VCX VCX Data Server Client Activity IntervalData Server Client Request ThreadsConfiguration Tab Enabling VCX Data Server Packet TracingDescriptions Tab LocationBES Common Configuration Tab StatisticsData server BES Common Statistics TabState Tab State TabData server Restarting the VCX To restart the VCX data serverVCX Data Server Data Server State Configuring the XML Accounting Server Default setting is 20000. The range is 2000 throughSuite XML CDR Configuration Tab For CDR collectionAttribute Description Descriptions Data Range 4 Default = InstallationType State Tab Attribute Description Settings State Tab Attribute Description Settings Restarting the To restart the accounting serverAccounting Server State Configuring the Call Processor Configuring CallTo configure the Call Control Plugin using EMS Log into EMS ControlEndpoints Click Add Add row to table window appearsConfiguring Trusted Endpoints To verify what the Call Processor version is using EMS Verifying CallProcessor Version Call ProcessorAdding Accounting To add an accounting server through EMS ServersServer IP Addresses Accounting Server Tab Descriptions in EMSAuthentication Servers Authentication Server Tab Descriptions in EMSAccounting Servers Authentication Server Tab Descriptions in EMS Adding Directory To add an directory server through EMS Directory Server Tab Descriptions in EMSRemoving Directory To remove an directory server through EMS VCX Data Server Tab Descriptions in EMSAccounting Server Authentication Server Directory ServerMonitoring Call StatisticsStatistics for the call processor For description of each field, see TableRestarting the Call To restart the Call Processor ProcessorProcessor State Configuring the IP Messaging System IP Messaging State TabMessaging Software Version Verifying Connection to CallBuilder Interface Builder VariablesMessaging Server Messaging Server State Messaging serverStopping the IP Are disconnectedHard To stop the IP Messaging server hard HardConfiguring the SIP Phone Downloader SIP Phone Downloader Configuration Tab SIP Phone Downloader Device Mapping Tab SIP Phone DownloaderApplication downloader Restarting the To restart the application downloaderConfiguring the Common Agent Common Agent State TabAgent Software Version Verifying Common To verify what the common agent version isEnabling Back-end Server TrapsDestinations Enabling Back-end Server Traps Common Agent Common AgentRestarting the To restart the Common Agent Common Agent StateConfiguring the Common Agent Configuring the OS Entity S Entity State TabVerifying O/S IdentificationTab Entity EntityEntity State Configuring the OS Entity Configuration from Upgrading VCX Systems ComponentsUpgrading a Multiple SiteMessaging configurations Upgrading a Multiple Site Configuration from 6.0.x to 6.0.y Upgrading VCX Systems and Components Click Save All Click Save All Upgrading a Multiple Site Configuration from 6.0.x to 6.0.y Upgrading VCX Systems and Components Upgrading a Multiple Site Configuration from 6.0.x to 6.0.y Right-hand pane, click the Planned Upgrades tab To upgrade an IP Telephony Server branch office go to on Upgrading VCX Systems and Components Upgrading a Multiple Site Configuration from 6.0.x to 6.0.y IP Telephony Sequence of stepsSoftware Upgrading the VCX IP Telephony Software Hold files using EMS Hold FilesDouble-click the Planned IP Messaging Upgrade field Messagingsoftware SoftwareUpgrading the SIP Phone Downloader Boot File Software Boot software place the tar fileDouble-click the correct field to choose the upgrade file Upgrading the SIP Phone Downloader and Boot File Software Upgrading VCX Systems and Components Index BESReserving

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