Heath Zenith SL-5311 manual Troubleshooting Guide, No Service Parts Available for this Product

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TROUBLESHOOTING GUIDE

SYMPTOM

POSSIBLE CAUSE

 

 

 

Light will not

1.

Light switch is turned off.

come on.

2. Light is loose or burned out.

 

 

 

3.

Fuse is blown or circuit breaker is

 

 

 

 

turned off.

 

 

 

4.

Daylight turn-off is in effect (recheck

 

 

 

 

after dark).

 

 

 

5.

Incorrect circuit wiring, if this is a new

 

 

 

 

installation.

 

 

 

6.

Re-aim the sensor to cover desired

 

 

 

 

area.

 

 

 

Light comes

1.

Light control may be installed in a

on

in

day-

 

relatively dark location.

light.

 

2. Light control is in Test. (Set control

 

 

 

 

switch to an ON-TIME position.)

 

 

 

Light comes

1.

Light control may be sensing small animals

on

for no

 

or automobile traffic (re-aim sensor).

apparent rea-

2. Sensitivity is set too high. (Reduce

son.

 

 

 

sensitivity.)

 

 

 

3.

DualBrite® Timer is on.

Light

turns

1.

Sensor is in a relatively dark location. (Relo-

off too late in

 

cate sensor, or use 3 hr or 6 hr setting.)

Dusk-to-Dawn

 

 

setting.

 

 

 

 

 

 

 

 

SYMPTOM

POSSIBLE CAUSE

 

 

 

Light stays on

1.

The lamp is positioned too close to the

continuously.

 

sensor or pointed at nearby objects

 

 

that cause heat to trigger the sensor.

 

 

(Reposition the lamp away from the

 

 

sensor or nearby objects.)

 

2.

Sensor is pointed toward a heat

 

 

source like an air vent, dryer vent,

 

 

or brightly-painted heat-reflective

 

 

surface. (Reposition sensor.)

 

3.

Light control is in Manual Mode.

 

 

(Switch to Auto.)

 

 

 

Light flashes

1.

Heat or light from the lamp may be turning

on and off.

 

the light control on and off.(Reposition the

 

 

lamp away from the sensor.)

 

2.

Heat being reflected from other ob-

 

 

jects may be affecting the sensor.

 

 

(Reposition sensor.)

 

3.

Light control is in the Test mode and

 

 

warmingup. (Flashing is normal under

 

 

these conditions. Turn Boost off.)

 

 

 

Light flashes

1.

Sensor is detecting its own light. (Re-

once, then stays

 

position lamp to keep area below the

off in Manual

 

sensor relatively dark.)

Mode.

 

 

 

 

 

Technical Service

Please call 1-800-858-8501 (English speaking only) for assistance before returning

product to store.

If you experience a problem, follow this guide.You may also want to visit our Web site at: www.hzsupport.com. If the problem persists, call* for assistance at 1-800-858-8501(English speaking only), 7:30 AM to 4:30 PM CST (M-F). You may also write* to:

HeathCo LLC

P.O. Box 90004, Bowling Green, KY 42102-9004 ATTN: Technical Service

*If contacting Technical Service, please have the following information available: Model Number, Date of Pur- chase, and Place of Purchase.

No Service Parts Available for this Product

TEN YEAR LIMITED WARRANTY

This is a “Limited Warranty” which gives you specific legal rights. You may also have other rights which vary from state to state or province to province.

For a period of ten years from the date of purchase, any malfunction caused by factory defective parts or workmanship will be cor- rected at no charge to you.

Not Covered - Repair service, adjustment and calibration due to misuse, abuse or negligence, light bulbs, batteries, and other expend- able items are not covered by this warranty. Unauthorized service or modification of the product or of any furnished component will void this warranty in its entirety. This warranty does not include reimbursement for inconvenience, installation, setup time, loss of use, unauthorized service, or return shipping charges.

This warranty covers only HeathCo LLC assembled products and is not extended to other equipment and components that a customer uses in conjunction with our products.

THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY, REPRESENTATION OR CONDITION OF MERCHANT ABILITY OR THAT THE PRODUCTS ARE FIT FOR ANY PARTICULAR PUR- POSE OR USE, AND SPECIFICALLY IN LIEU OF ALL SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.

REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND THERE SHALL BE NO LIABILITY ON THE PART OF HeathCo LLC FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO ANY LOSS OF BUSINESS OR PROFITS, WHETHER OR NOT FORESEEABLE. Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Please keep your dated sales receipt, it is required for all warranty requests.

595-5497-12

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Contents Features Mode Switching SummaryDualBrite Timer OperationRemove the existing light fixture InstallationMount Horizontally Test and Adjustment SpecificationsMaximum Range Least SensitiveNo Service Parts Available for this Product Troubleshooting GuideTEN Year Limited Warranty Funcionamiento CaracterísticasRequisitos Resumen de las modalidades del interruptorMontelo Horizontalmente InstalacionCuidado Para evitar los peligros de incendio Quemazón Prueba Y Ajuste EspecificacionesAngulo de Cobertura MáximaGuia DE Investigacion DE Averias Servicio TécnicoNo hay piezas de servicio disponibles para este producto Garantía Limitada a 10 AñosFonctionnement CaractéristiquesExigences Minuterie DualBriteMontage De La Commande D’Éclairage Câblage De La Commande D’ÉclairageInstallation et remplacement de l’ampoule Monter HorizontalementEssais ET Réglages Fiche TechniqueAngle de Le moins sensibleGuide DE Dépannage Service TechniqueGarantie Limitée DE 10 ANS