Simer Pumps 5020B, 5023SS owner manual Operation, Troubleshooting

Operation 4

OPERATION

Do not touch sump pump, pump motor, water, or discharge piping

when pump is connected to electrical power. Always disconnect pump cord (power) before handling.

1.Plug this unit into a 115V outlet, on an individ- ual branch circuit, with a Class A, 15 amp GFCI (Ground Fault Circuit Interrupter). Consult your local electrician for information and availability.

2.Fill sump pit with water, pump will start auto- matically when lower rod stop actuates switch lever arm. When upper rod stop actuates

switch lever arm, pump will stop. NOTICE: Do not allow pump to run dry.

Before attempting to service, always disconnect power

from unit.

3.The motor is equipped with an automatic reset thermal protector to protect unit from overheat- ing. When motor has cooled sufficiently, switch will reset automatically and restart motor.

Repeated tripping could be caused by low volt- age, long extension cords, clogged impeller, very low head or lift, etc. Cycling of protector will cause eventual motor burnout.

Troubleshooting

Unplug pump from power receptacle before working on pump.

SYMPTOM	POSSIBLE CAUSE(S)	CORRECTIVE ACTION
Motor will not	No electrical power	Check fuse, circuit breaker, power cord and
startor run		electrical outlet.
	Low line voltage	If voltage wiring under recommended minimum,
		check size of wiring from main source. If OK,
		contact Electric Company or local Hydro authority.
	Faulty automatic switch	Operate switch manually and replace if inoperative.
	Float or float rod stuck	Check to see float is not rubbing sump wall or float
		rod rubbing or stuck against sump cover.
	Waterlogged float	Replace float if filled with water.
	Motor overload tripped	If pump has been running and stops before sump
		is emptied, automatic overload may have tripped.
		Check inlet screen to be sure impeller is not
		jammed. If so, free impeller of obstruction.
	Electrical malfunction	Check power cord, automatic switch and motor.
		Replace faulty parts as needed.
Motor runs but	Inlet clogged	Check inlet and clean if needed.
pump will not	Discharge line plugged	Clear discharge line and check valve for
pump		obstruction.
	Low line voltage	Refer to Corrective Action on low line voltage in
		above section.
	Pump airlocked	Drill a 1/8" (3.2mm) hole in discharge pipe just
		above pump body but below the check valve.
	Broken impeller or shaft	Replace impeller or shaft as needed.
Pump starts and	Improper positioning of	Lower float rod stop.
stops too often	float rod stop
	Faulty automatic switch	Replace automatic switch.
Pump is noisy	Improper installation	Refer to No. 5 in Installation Instructions.
	Noisy motor	Replace pump.
Pump will not	Debris around float or	Remove debris from sump. Check to see float is
stop running	float rod stuck	not rubbing sump wall or float rod rubbing or stuck
		against sump cover.
	Faulty automatic switch	Replace switch.
	Motor defective	Replace pump.

For parts or assistance, call Simer Customer Service at 1-800-468-7867 /1-800-546-7867