13

Troubleshooting and

Diagnostics

This chapter provides basic information for troubleshooting and diagnostics for the UltraNet Edge 3000 product.

Basic Troubleshooting for the UltraNet Edge 3000

Begin the troubleshooting procedures by using the following list to check the cables, LEDs, and the network design.

Cables - Ensure all cables are plugged into their proper interfaces.

LEDs - Use Figure 2-4 and Table 2-9 in Chapter 2 for information regarding LEDs.

Network Design:

Verify that the IP addresses, subnet masks, static routes, and the default gateway are correct.

Ensure that the IP host addresses for all of the UltraNet Edge 3000 Ethernet interfaces are on different subnets.

User Interface Commands for the UltraNet Edge 3000

The commands listed in this section are useful for troubleshooting Fibre Channel and IP interfaces. These commands are issued at the main prompt of the user interface on the UltraNet Edge 3000. To access the UltraNet Edge 3000 you will need the default password to telnet into the box. See the “UltraNet Edge 3000 Security” section in Chapter 1.

Troubleshooting and Diagnostics

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McDATA 3000 manual Troubleshooting Diagnostics, Basic Troubleshooting for the UltraNet Edge