McDATA 3000 manual LED Diagnostic, Codes

13

User Interface Commands for the UltraNet Edge 3000

CHARM		The charm user interface provides statistical and informational data
		pertaining to the CHARM ATM/POS WAN interfaces. For further
		information on the CHARM user interface commands, refer to the
		“CHARM Commands” chapter in the UltraNet Edge Storage Router
		Command Reference. The following sections highlight the commands
		useful for troubleshooting.
charm ifstats		This command displays the statistics regarding the CHARM
		ATM/POS WAN interfaces. The AdminStatus and OperStatus
		should state Up in normal working conditions.
charm phy stats		This command displays the statistics regarding the CHARM
		ATM/POS physical interfaces.
charm stats		This command displays statistical information about individual
		Virtual Circuits (VCs) for a CHARM ATM/POS interface.
SUPPORT		The support command is an “all-in-one” command. It should be used
		when a problem needs to be escalated to McDATA for support.
support -o <filename>		Once the support -ocommand is issued, the following commands
		will be executed and the output will appear on your monitor. Execute
		this command from either a telnet or serial connection.
		The output for the support -o command will be sent directly to the
		specified file indicated within the brackets ( <filename> ).
		tm.0x10> support -o <filename>
		NOTE: Using the support command without the “-o <filename>” extension
		may cause the UltraNet Edge 3000 to hang.
LED Diagnostic		This section provides the diagnostic codes that read out in the
Codes		Alphanumeric messages window on the front of the UltraNet Edge
		3000 (see Figure 2-4 and Table 2-9 in Chapter 1 for more detail).
	----		MPC107 initialization failed
		B001	UART initialization failed
		B002	First access to main memory failed
		B003	ROM copy into RAM failed
		B004	Kernel uncompression failed
		B005	Jump to vxWorks kernel failed
		V001	Cache library initialization failed

13-12 McDATA UltraNet Edge 3000 User Guide