VeriFone Vx670 manual Specifications, Maintenance, VeriFone Service, Support, Troubleshooting

Page 4

CONTENTS

 

Using the Base Station

30

 

Standard Base Station

30

 

Full-Feature Base Station

30

 

Powering Up the Base Station

31

 

Placing the Terminal Onto the Base Station

32

 

Attaching the USB Dongles to the Base Station

32

 

Charging the Spare Battery on the Base Station

33

 

Conducting Wireless Transactions

34

 

Conducting Smart Card Transactions

34

 

Using the Magnetic Card Reader

35

CH A P T E R 3

 

 

Specifications

Power

37

 

DC Power Pack

37

 

Temperature

37

 

External Dimensions

37

CH A P T E R 4

 

 

Maintenance

Cleaning the Terminal

39

 

Terminal Contacts

39

 

Smart Card Reader

39

CH A P T E R 5

 

 

VeriFone Service

Returning a Terminal or Smart Battery for Service

41

and Support

Accessories and Documentation

42

 

Power Pack

42

 

Thermal Printer Paper

42

 

VeriFone Cleaning Kit

42

 

Spare Battery

43

 

AVX Host Cable

43

 

Modem Dongle

43

 

Serial Dongle

43

 

Telephone Line Cord

43

 

Documentation

43

CH A P T E R 6

 

 

Troubleshooting

Terminal Does Not Start

45

Guidelines

Terminal Display Does not Show Correct/Readable Info

45

 

Smart Battery Will Not Charge

46

 

Spare Battery in Base Station Will Not Charge

46

 

Blank Display

46

 

Terminal Does Not Dial Out

46

 

Printer Does Not Print

47

 

Printer Paper Jam

47

 

Keypad Does Not Respond

47

 

Transactions Fail To Process

47

 

IN D E X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

4VX670 INSTALLATION GUIDE

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Contents Vx670 Vx670 Installation Guide VeriFone, Inc Contents Specifications MaintenanceVeriFone Service TroubleshootingOrganization Related Documentation PrefaceConventions and Acronyms Document ConventionsDocument Conventions Acronym DefinitionsLCD Conventions and Acronyms Terminal Overview Features and Benefits UsePerformance DurabilityWireless True Multi Application CapabilityExpandable Capabilities12 VX670 Installation Guide Terminal Location Environmental FactorsUnpacking Shipping Carton Electrical ConsiderationsExamining Terminal Features Vx670 Terminal Features Front PanelExamining Connection Ports Vx670 Primary Port Bottom ViewPower Adapter CableMultiport Adapter Connection to a Vx670 Terminal USB Serial Dongle RS232 UartEstablishing Telephone Line Connections Vx670 USB Modem Dongle ConnectionUnlocking the Printer Cover Opening the Printer Cover Loading Paper Roll Installing Replacing Msam Cards Removing the Smart BatteryInstalling/ Replacing SIM Card GSM/GPRS Models Only Installing Msam CardUsing the Smart Battery Smart Battery FeaturesBattery Behavior No Power Cord Installing the Smart Battery Installing the Smart BatteryConnecting Terminal Power Pack Vx670 Power Pack ConnectionCharging the Smart Battery Full-Feature Base Station Using the Base StationStandard Base Station Powering Up the Base Station Connecting the Base Station to a Power SourcePlacing Terminal Onto Base Station Placing the Vx670 onto the Base StationCharging the Spare Battery on the Base Station Inserting External Dongle Into USB PortConducting Wireless Transactions Smart Card Charging the Spare and Installed Battery SimultaneouslyMagnetic Card Reader UsingInserting a Smart Card Using the Magnetic Card Reader Power DC Power Pack TemperatureDimensions ExternalExternal Dimensions Cleaning the Terminal Smart Card ReaderSmart Card Reader VeriFone Service and Support Returning a Terminal or Smart Battery For ServicePower Pack Thermal Printer Paper Accessories DocumentationVeriFone Cleaning Kit Spare Battery Modem DongleSerial Dongle Telephone Line44 VX670 Installation Guide Terminal Does Not StartDoes not Show InfoSmart Battery Will Not Charge Spare Battery Base Station Will Not ChargeTerminal Does Not Dial Out Printer Does Not Print Printer Paper JamKeypad Does Not Respond Transactions Fail To ProcessCheck the Smart Card Reader Check the Magnetic Card ReaderCheck the Telephone Line Index Index Index Vx670