TECHNICAL SUPPORT (U.S. & Canada)
Help Via the Internet
7 days a week via the Internet at:
atarisupport.com
Through this site you’ll have access to our FAQ (Frequently Asked Questions) documents, our FTP (File Transfer Protocol) area where you can download patches if needed, our Hints/Cheat Codes if they’re available, and an
Note: In the event we must send you a Hint Sheet, FAQ document, patch or update disc via
Help Via Telephone in the United States & Canada
For phone assistance, call Atari Technical Support at (425)
Great News! We’ve improved our Automated Systems so that you can get
Live support is generally available Monday through Friday, 8:00 AM until 6:00 PM (Pacific Time). Note: We may be closed on major holidays.
Before making your call, we ask that you be at your computer, have the following information avail- able, and be ready to take notes:
•System Make and Model
•Processor Type
•Operating System, including version number if possible (such as Windows® 98; Windows® Me)
•RAM (Memory)
•Video and sound card data and drivers
•Any screen or error messages you’ve encountered (and where)
Product Return Procedures in the United States & Canada
In the event our technicians at (425)
you unprocessed.
Warranty Policy in the United States & Canada
If our technicians determine that the product storage medium is found to be defective within ninety
(90)days of original purchase, (unless otherwise provided by applicable law),Atari will replace the item free of charge, to the original purchaser, if the item is accompanied by the original dated receipt and packaging.
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