HP PE4240N 42 inch manual Troubleshooting, Symptom Checks Remedy

Page 68

Troubleshooting

If the picture quality is poor or you are experiencing another type of problem, check the adjustments and operations before requesting service. See the symptoms listed below, and try the checks and remedies.

Symptom

Checks

Remedy

 

 

 

The picture is disturbed.

Is a connected component set directly

Leave some space between the TV and the

The sound is noisy.

in front of or at the side of the TV?

connected components.

 

 

The remote control operates

 

 

erroneously.

 

 

 

 

 

The remote control does not work.

Are the remote control’s batteries

Replace both batteries with new ones.

 

worn out?

 

 

 

 

The TV power does not turn on

Is the TV power cord plugged into a

Plug the TV power cord into a power outlet.

when I press the remote control

power outlet?

 

power button.

 

 

Is the power/standby indicator on the

Press the main power button under the TV to

 

 

front of the TV off?

turn it on.

 

 

 

 

Are the remote control’s batteries

Replace both batteries with new ones.

 

worn out?

 

 

 

 

The TV does not respond when I

Is the remote control pointed at the TV,

Point the remote control at the TV remote control

press the remote control buttons.

or is there an obstacle between the

sensor window on the front of the TV when

 

remote control and the TV?

pressing buttons, or remove the obstacle.

 

 

 

 

Is the TV the selected component for

Press the TV, CBL/SAT, DVD/VCR, or HP.PC

 

the remote control to control?

button to select the home entertainment

 

 

component (TV, set-top-box, DVD/VCR or

 

 

HP MCPC) to control, and then aim the remote

 

 

at the selected component and press the button

 

 

you want to use.

 

 

 

 

Is direct sunlight or strong artificial light

Eliminate the light by closing curtains, pointing

 

shining on the TV remote control sensor

the light in a different direction, or making other

 

window?

lighting adjustments.

 

 

 

 

Are the remote control’s batteries

Replace both batteries with new ones.

 

worn out?

 

I do not hear sound or see a

Is the TV power cord plugged into a

Plug the TV power core into a power outlet.

picture.

power outlet?

 

 

 

 

I see a picture but hear no sound.

Is the volume set at the minimum?

Increase the volume.

 

 

 

 

Is the mute mode set?

Press the remote control Mute button.

 

Are the speakers properly connected?

Connect the speakers properly.

 

 

 

 

Is the audio input set correctly?

Set the audio input on the Sound menu.

 

 

 

64Troubleshooting

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Contents HP PE4240n 42 Plasma Television User’s Guide USA Table of Contents Troubleshooting Specifications Safety Installing the TVFirst Opening the packagePrecautions Cleaning the TV Wall Mounting or Stand Replacement Preventing Image RetentionIntroduction What is in the BoxFeatures Page Identifying front panel controls and indicators OverviewIdentifying the remote control buttons MTS AV, COMP, DVI/VGA, TV Identifying connectors Rear view/terminal board IntroductionProtection Set Up Attaching and Connecting Optional External SpeakersAttaching the speakers to the TV Connecting the speakers to the TV Connecting an Antenna or Cable TV Connecting an antenna or cable directly to the TVConnecting a set-top-box to the TV Connecting a digital TV DTV receiver to the TVPage Connecting a Composite Video Source Connecting an S-Video Source Connecting a Component Source Connecting the HP Media Center PC Using the HP Mcpc with the TV remote controlTV remote HP Mcpc button Button Function DVI/VGAHP.PC HP.MCInstalling or Replacing Remote Control Batteries Using the TV Front Panel ButtonsTurning off the TV Basic OperationsTurning on the TV Adjusting volume Using the PIP/POPSelecting the input source Muting soundUsing the sleep timer to turn off the TV Selecting the screen aspectSwapping the PIP/POP with the main screen image Image area Ratio DescriptionUsing the On Screen Display OSD Controls Display menu Function Default Reset Using the OSD menusPicture menu Function Default Reset Sound menu Function Default Reset Function Default Reset MenuConfiguration Function Default Reset Menu Information menu Function Default ResetTV Setup menu Function Default Reset Run auto scan Changing the OSD SettingsSetting up TV channels Auto Scan Page Add or delete a channel Set up favorite channel Fine tuning a channel Mapping channels Page Adjusting the picture How to adjust the main pictureSetting up the PIP/POP How to automatically adjust the picture for VGA inputAdjusting sound settings Selecting the speaker source Selecting SAPUsing the screen washing feature Selecting Auto Off mode Setting up V Chip Changing the V Chip settingsPage Changing the V Chip PIN Page Using closed caption Setting up VGA Selecting color systemUsing the Remote Control Searching for the component code Programming the remote control for component controlProgramming the component code To assign Use this sequence Checking the component codeReassigning component buttons Problem Solution Changing volume lockTroubleshooting the remote control programming CCE Manufacturer’s codesManufacturer Codes for VCR HI-Q JVCKEC KLHRCA STSTMK NSC Manufacturer Codes for cable converter boxABC Popular Mechanics 0400 Proscan 0021 Pulsar 0000 Quasar Manufacturer Codes for satellite or DBS receivers HTSManufacturer Codes for DVD players Troubleshooting Symptom Checks RemedyOperate the external device or computer move Specifications SignalsPicture Input terminalsConnector Specifications Pin VGA Signal analog NumberPin assignments and signals for DVI-D connector Pin DVI-D Signal digital NumberAgency Regulatory Notice Federal Communications Commission NoticeModifications CablesIndex HP McpcPIP/POP Index Page Page
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PE4240N 42 inch specifications

The HP PE4240N is a versatile 42-inch professional display engineered to meet the needs of businesses and public spaces. Known for its robust design and high-quality performance, this display is an excellent choice for various applications, including digital signage, presentations, and interactive kiosks.

One of the standout features of the HP PE4240N is its Full HD resolution, which ensures that content is displayed with clarity and detail. With a resolution of 1920 x 1080 pixels, this display presents vivid colors and sharp images, making it ideal for showcasing announcements, advertisements, or informative content. The display is also equipped with a wide viewing angle, ensuring that images can be seen clearly from various positions in a room.

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Finally, the HP PE4240N is user-friendly, featuring an intuitive interface that simplifies navigation and controls. The display can be easily mounted in various configurations, whether wall-mounted or placed on a stand, making it adaptable to different spaces and needs.

In summary, the HP PE4240N 42-inch display is a high-performance solution that combines outstanding image quality, versatile connectivity options, and durability, making it an excellent choice for professional environments. With its advanced technologies and user-friendly design, it caters effectively to the demands of modern business communication and advertising.
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