
Using HP WebQoS
Troubleshooting
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| The WebQoS SCO is down. You need to exit the management user |
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| interface, restart the SCO by running /opt/webqos/bin/sco_start |
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| and then restart the management user interface. |
| You must be root to restart the SCO and run | |
NOTE | ||
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| /opt/webqos/bin/sco_start |
| • | WebQoS cannot add the site, because the system/port is |
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| already configured. |
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| The port number is already being used by another site. Each site |
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| needs a unique port number. |
| • | Problems connecting to the SCO on <machine>. Unknown |
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| hostname |
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| The machine that contains the SCO may be down or the network is |
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| unreachable. Also, the intended machine may be mistyped or |
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| unknown to the name server. Try the following steps: |
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| 1. Verify network connectivity. Run /etc/ping <machine>. If there |
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| is no response, then verify the state of the LAN card using |
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| /etc/lanscan, and the appropriateness of the routing table |
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| entries. Reference the ping(1M), lanscan(1M) man pages. |
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| 2. Verify the name server configuration for your network. For |
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| example, if you are using DNS or /etc/hosts, run |
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| /usr/bin/nslookup <machine>. Reference the nslookup(1) man |
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| pages. |
| • | This new threshold put the set of thresholds out of order. |
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| At least one threshold won’t be violated until a higher |
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| priority threshold is violated. You may wish to edit it |
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| later to change its priority. |
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| Threshold rules are misconfigured. |
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| Ensure that the lower priority threshold rule is violated after the |
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| higher priority rule. |
| • | Warning: Excessive Connections - No Data |
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| Your web server may be under a denial of service attack. This |
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| message is displayed when the number of connections with no data is |
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| greater than the limit configured by MaxPollDescriptors in the |
116 | Chapter 4 |