HP SmartStream Software for s Troubleshooting, Error code, Short description, Full description

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12 Troubleshooting

12 Troubleshooting

There are some issues that may cause an application error window to be displayed, showing one or more error codes and descriptions. These are listed in the table below.

Error code

Short description

Full description

 

 

 

2001-0199

Non-recoverable generic database

An internal database error has occurred. Restart the application.

 

error

If the problem persists, contact your reseller.

 

 

 

 

 

2002-0186

Disk error: can't create temporary

The application does not have sufficient system resources to create

 

storage in infrastructure

temporary data. You are recommended to restart the application. Before

 

 

restarting the application, check that, for example, your hard disk has

 

 

sufficient free space.

 

 

 

2002-1086

Disk error in analysis

The application does not have sufficient system resources to perform the

 

 

file analysis. It is recommended to restart the application. Before restarting

 

 

the application you can check if for example your system has sufficient disk

 

 

space.

 

 

 

2002-1097

Analysis: application or resources

The application stopped working. One of its resources is not responding.

 

not found or no access permissions

You are recommended to restart the application.

If the problem persists, the application may need to be reinstalled. Contact your reseller if necessary.

2002-2086

Disk error: can't create temporary

 

storage in job processing

The application does not have sufficient system resources to process a job you want to print. You are recommended to restart the application. Before restarting the application, check that, for example, your hard disk has sufficient free space.

2002-2097

Application or resources not found

 

or no access permissions

The application stopped working. One of its resources is not responding. You are recommended to restart the application.

If the problem persists, the application may need to be reinstalled. Contact your reseller if necessary.

2002-5086

Disk error: HP-GL/2 can't write to

 

disk

The application does not have sufficient system resources to process an HP-GL/2 file. You are recommended to restart the application. Before restarting the application, check that, for example, your hard disk has sufficient free space.

2002-6186

Disk Error in PDF Library

The application does not have sufficient system resources to analyze a PDF

 

 

document. You are recommended to restart the application. Before

 

 

restarting the application, check that, for example, your hard disk has

 

 

sufficient free space.

 

 

 

2202-5160

Disk error: can't create temporary

The application does not have sufficient system resources.You are

 

storage in imaging library

recommended to restart the application. Before restarting the application,

 

 

check that, for example, your hard disk has sufficient free space.

 

 

 

2202-8089

Unsupported printer or required

Check that the printer you are trying to use is supported by the application

 

license

(see Supported printers on page 5). In particular, check that it is a

 

 

PostScript printer.

Check that the required licenses are installed (see Licensing on page 6).

ENWW

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Contents User’s Guide Designjet SmartStream2014 Hewlett-Packard Development services are set forth in the express warrantyEdition Legal noticesPrinters Table of contentsInstallation Introduction9 The job history 12 Troubleshooting7 Printing 8 Color management1 Introduction What is it for?What do I see on the screen? Getting startedNotifications How can I adjust the HP Designjet SmartStream window?A job moves from the job preparation pane to the printing queue Supported printers 2 InstallationRequirements Computer hardware and softwareHow to install the Preflight Manager license How to installUpdate your printer’s firmware Install the licensesHow to uninstall a Preflight Manager or Print Controller license How to install the Print Controller licenseCustomer Involvement Program Install the HP Designjet SmartStream applicationAdd the first printer Add a printer 3 PrintersRemove a printer Change a printer’s IP addressThe printers pane To see more details about the active printer, click More Stacker status Accessory statusFolder status 14 Chapter 3 Printers Printer-specific preferences 4 Set preferencesGeneral preferences Default paper type Quality Choose the default print quality Minimize roll switches Use roll with less paper 5 Job preparation HP Designjet SmartStream Preflight Manager File error detectionProblems that prevent printing Problems that do not prevent printing Resolution CenterAutomatic attribute detection and setting assignment Job options Edit a jobPage options Remove pages Filter pagesExtract pages Move a job to another printer Sort pagesRemove a job Print settingsHow can I change and assign paper types? General settingsCropping Page optionsPaper source options How can I use the stacker options? Advanced optionsImage, page, and roll 6 Print previewHow can I remove white areas from the edges of the page? Preview featuresCrystal Preview Fonts are used but not found in the PDF file nor in the system Crystal Preview Crystal Preview showing what will be printedPrinting queue 7 PrintingSubmit jobs for printing Filtered and unchecked pagesJob status Printing interruptionsExit the application while printing Cancel jobsColor options 8 Color managementSupported color spaces Reprint a job Reconfigure a job9 The job history Search the job historyRemove jobs from the job history Remove jobs from the job history10 Folding 1. Set the default alignment between page and roll in the preferences so that the page is placed on the correct side of the roll see Printer-specific preferences on page 15. You need to do this only once 11 Scanning Full description 12 TroubleshootingError code Short descriptionIndex
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