When a server is registered for Insight Remote Support, iLO or the Insight RS Hosting Device sends Active Health System information to HP every 7 days, and sends configuration information every
30 days. The following information is sent to HP:
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Registration data includes the following:
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Server model
Serial number
iLO NIC address
•Service
Service event data includes the following:
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Server model
Serial number
Part number of the hardware component
Description, location, and other identifying characteristics of the hardware component
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Configuration data includes the following:
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Server model
Serial number
Processor model, speed, and utilization
Storage capacity, speed, and utilization
Memory capacity, speed, and utilization
Firmware/BIOS
Installed drivers, services, and applications (if AMS is installed)
•Active Health
For information about the data that is collected, see the HP iLO 4 User Guide.
Using Insight Remote Support with HP Proactive Care service
HP Proactive Care service customers must register their HP ProLiant Gen8 and Gen9 servers for Insight Remote Support central connect or Insight Online direct connect in order to receive the
12 Using Intelligent Provisioning