HP Scripting Toolkit for Windows and Linux manual Linux-specific issues

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In Windows Small Business Server 2011, you may see the message The Username or Password is incorrect,

Suggested action: Click OK and enter the same password entered with the OS Product Information.

After installing Windows, when viewing the Integrated Management Log (IML), the log may not generate and the following error message may be displayed: No system management driver is loaded.

Suggested action: Use the Run as administrator option to launch the IML Viewer.

The Windows Small Business Server 2011 (base) operating image is too large for a FAT32 format USB flash drive.

Suggested action: Instead of using a flash drive, use real media, do a network installation via ISO, or mount virtual media through iLO.

SNMP cannot be installed on HP-branded Windows Server 2008 Combo media using Intelligent Provisioning. SNMP can be installed on HP-branded Windows Server 2008 R2 Combo media, which is supported.

Suggested action: Upgrade to Windows Server 2008 R2 or install the operating system manually without Intelligent Provisioning.

When installing Windows Server 2008 SP2, the Recommended and Custom installation methods require a product key and will not proceed without it.

Suggested action: Have the product key available during the installation in case it is needed.

No information is populated on the System Management Homepage after a Recommended installation on Windows. This is expected behavior because by default only AMS is installed.

Suggested action: To populate the information in the SMH, install WBEM or SNMP agents.

Linux-specific issues

When using the Manual installation method SUSE Linux Enterprise Server 11 SP3 with an SD card, the GNU GRUB screen appears, and the OS installation is not completed.

Suggested action: Perform the installation outside of Intelligent Provisioning by installing the DUD from HPSC. A future upgrade will support the installation using Intelligent Provisioning.

The system displays an “Unsupported Hardware detected” message when you perform a Recommended installation of Red Hat Enterprise Linux 6.3 on an SD card.

Suggested action: Click OK in the dialog box. The installation will proceed normally and concludes successfully.

When using the Recommended installation method for one of the following:

Red Hat Enterprise Linux 5.8 or 5.9 with DVD source media

Red Hat Enterprise Linux 5.9 with DVD/FTP as source media on a Smart Array (SA) controller

Red Hat Enterprise Linux 5.X or 6.3 with an iSCSI media source

a Red Hat OS installation with FTP source media

you might encounter one of the situations listed:

the installation hangs during reboot and a “The Red Hat Enterprise Linux Server CD was not found” error appears.

the installation hangs and a “Could not allocate requested partitions” error appears.

Linux-specific issues

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Contents Abstract Acknowledgments Contents Advanced topics TroubleshootingSupport and other resources Documentation feedback Glossary IndexIntroduction Overview Using Intelligent ProvisioningNavigating Intelligent Provisioning Setting Intelligent Provisioning preferences Completing initial configuration and registration tasksCompleting initial configuration and registration tasks Registering for Insight Remote Support Activating Intelligent ProvisioningConfiguration options HP remote support overviewData collected by Insight Remote Support Using Insight Remote Support with HP Proactive Care service Registering for Insight Online direct connect PrerequisitesUsing Intelligent Provisioning Completing initial configuration and registration tasks Registering for Insight Remote Support central connect Completing initial configuration and registration tasks Hardware Settings OS Selection OS Information Review Configuring the server and installing an OSSD Boot Hardware Settings OS Selection Using Intelligent Provisioning Linux edition Issue Red Hat Enterprise Linux Updatedir= Linux/suse/i386-sles11.2 Updatedir kernel OS Information OS information required for recommended installationsDeploying HP StoreVirtual VSA HP StoreVirtual VSA Virtual Storage Appliance softwareCompleting VSA deployment Entering VSA contact informationOS information required for customized installations Review VMware Configuration information for Customized InstallationChecking installation parameters Using Intelligent Provisioning Perform Maintenance window Performing maintenanceActive Health System download Firmware Update Determining the installed Intelligent Provisioning versionUpdating Intelligent Provisioning and component firmware Intelligent Provisioning Preferences Deployment Settings Creating a Deployment Settings package overview Performing Deployment Settings package-level actions Task Copy a deployment to a local server Entering firmware update settings Entering array configuration settingsEntering version information Entering Remote Support information Entering operating system informationEntering system options Entering ROM settingsConfiguration HP Smart Storage Administrator HP SSADiagnose button accesses these reporting tools Diagnostics/SmartSSDInsight Diagnostics Quick Configs Using Intelligent Provisioning Rbsu power management Viewing iLO summary information ILO configurationAccess Settings-Access Options Editing iLO Access SettingsUsing Intelligent Provisioning Access Settings-Service Access Settings-IPMI/DCMI Management-SNMP Settings Editing iLO Management SettingsManagement Snmp Alerts Management Insight Management Integration Modifying Network Settings Network Settings SummaryNetwork Settings-General Performing maintenance Network Settings-IPv4 Performing maintenance Network Settings-IPv6 Network Settings-SNTP User Accounts-Displays available users Editing User AdministrationProcedure Using Intelligent Provisioning Performing maintenance HP Insight Remote Support Resetting iLOUnregistering from Insight Remote Support central connect Unregistering from Insight Remote SupportLicense Management Editing the web proxy settingsRbsu EraseReinstalling Intelligent Provisioning Advanced topics Creating an Intelligent Provisioning update mirrorGaius.img.gz Vid.img.gz Hpmanifest.zip Mirroring different SPPs to different servers Creating a bootable USB key Using the HP USB Key UtilityPrerequisites AutoRun filesUsing the HP USB Key Utility Advanced topics Using the HP USB Key Utility Troubleshooting overview TroubleshootingGeneral issues Windows-specific issuesLinux-specific issues Customer advisories VMware-specific issuesContacting HP Support and other resourcesRelated information WebsitesTypographic conventions PrerequisitesHP Insight Remote Support Document conventionsHP Insight Online HP Insight Online direct connectHP Insight Remote Support central connect Documentation feedback This document GlossaryPSP WMI Index