HP UX Matrix Operating EnvIronment manual Data missing in Application Discovery screens

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Services for HP-UX”. For details on which is the appropriate version to download by operating system version, please consult the Insight Dynamics installation and configuration guide. AppDiscAgent runs with any 2.x version of HP WBEM Services for HP-UX.

To obtain a new version of HP WBEM Services for Linux, go to the Internet ready and networking page on HP Software Depot web site (http://software.hp.com/). Find HP WBEM Services for Linux, and click the download link.

3.Check that the Application Discovery WBEM provider has been installed on the managed node.

Type the following command on the command line of the managed node:

#cimprovider -l -m AmgrAgentProviderModule AmgrAgentProvider

A return of AmgrAgentProvider indicates that the WBEM provider is installed. If this value is not returned, first clean up the provider by typing:

#/opt/amgr/bin/agent_wbem_cleanup Removing the AmgrAgentProvider

Then configure the provider by typing the following on the command line:

#/opt/amgr/bin/agent_wbem_config Loading Application Discovery schema Loading Application Discovery metadata

See also: Errors due to incompatibilities between different versions of Application Discovery agents and servers

Data missing in Application Discovery screens

Issues listed in this section include the following:

•“Applications not visible in Application Discovery screens” (page 42)

•“Host not visible in Application Discovery screens” (page 44)

•“Packages not visible in Application Discovery screens” (page 46)

Applications not visible in Application Discovery screens

1.Confirm that your user login has the appropriate permissions on the host where the application resides, including appropriate user authorization on HP SIM.

2.Check that the application is not hidden from view in the application table.

Tables that list applications are preceded by the 'Application Visibility' drop-down that lets you toggle to Show hidden apps. Select this option and scan the table for your application.

Also, check that no filters are in operation in the table. (If one or more filters have been applied to the table, they are listed on the right in the dark gray table header bar.) To remove current filters, right-click anywhere on the table, and select Clear all filters.

If you cannot find the application, Application Discovery is not currently recognizing the application as matched to a template.

42 Troubleshooting

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Contents Application Discovery 6.2 User Guide For managed nodes Table of Contents Support and other resources Configuring the Wbem provider password Glossary Index Application visibility selector Sort indicator List of FiguresList of Tables Possible values for agent statePage Features of Application Discovery IntroductionPage Components and concepts Application Discovery componentsUnderstand your current discovery state Refining Application DiscoveryHow discovery works Discovery ratioRefine discovery by checking agent state Warm-up ratioUnderstanding application templates How memory usage is calculatedRefine discovery by creating application templates Understanding server resource consumption Key to the graphic is as followsPage Starting the agent from the command line Procedures and examplesUsing HP SIM to start the agent Starting Application DiscoveryStopping the agent from the command line Reconfigure a running agent from the command lineUsing HP SIM to stop the AD agent Checking agent stateExplanation of agent states Adjusting the user interfaceWorking with data views Set screen data refresh intervalSet general visibility Set color themeSet number of table rows Change the data view Sort data in view tablesFilter data in view tables Other controls available from right-clicking on a view table Navigate between viewsSet visibility for hosts on Application Discovery screens Set visibility for matched applicationsIntroduction to event settings in Application Discovery Setting event attributesSetting data polling interval Modifying the maximum size of an event listSetting event severity Setting alert locationManaging application templates Find an application templateChange application template values Create a new template Key to application template values Constructing regular expressions Application identity Separation rule fields and their descriptions SessionCreate an application template rule Aggregation rule fields and their descriptionsCreate a process aggregation rule Managing application templates Example of a nested template aggregation rule Managing application templates How to remove types from the aggregation rule Check unmatched processes to find application candidatesUnderstanding the tables that show unmatched processes Filling in the system scope fields using table data Filling in the aggregation rule fields using table dataFilling in the template separation rule fields Create an application workload in Virtualization Manager PrerequisitesBacking up Application Discovery files Create Monitored Workload Definition screen reopensPage Troubleshooting Errors in installationData missing in Application Discovery screens Applications not visible in Application Discovery screensData missing in Application Discovery screens Check that SSH is configured correctly on the managed node Host not visible in Application Discovery screens# cd /.ssh /* rootuserhomedirectory/.ssh Application Discovery may not be correctly configured Packages not visible in Application Discovery screensCheck that the host is known to Application Discovery Check that the Application Discovery agent is running Errors in Application Discovery user interface operation UI Unable to connect to servermessagesJava UI exception message displays To list the AD agent package installed on the machine, then Page Related information Support and other resourcesContacting HP Application Discovery resourcesPage Page Amgrd OptionsInstallation = LogtraceAuthors Agentconfig Check agent state Key to event attributes Event typesEvent severity types Additional event types specific to Application DiscoveryEvent viewing locations Error messages Table C-1 Error messages seen when trying to logPage Completing certificate exchange Using HP SIM to complete certificate exchangeCompleting certificate exchange from the command line IntroductionCompleting certificate exchange Configuring the Wbem provider password CredentialsPage Glossary AgentManaged SSL Wbem Admin/Config tab IndexClear filter menu pick Group option Defining an application template rule AD Agents, 13
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