HP UX Matrix Operating EnvIronment To list the AD agent package installed on the machine, then

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Have you recently restored or removed and reinstalled the CMS? :

A restore or removal of the central management server also removes the certificate recognition previously established between Application Discovery server on the CMS and older Application Discovery agents on managed nodes. This relationship must be re-established when the CMS is reinstalled or restored by completing the Application Discovery certificate exchange.

•If you are running a version 4.0 Application Discovery agent on a managed node (or on a CMS server on HP-UX), check that the “Application Discovery agent accessible” event action is set to 'Show in AD'.

To check the settings for event actions, click the Admin/Config tab, then the Events tab.

•If you are updating Insight Dynamics in an environment that includes Linux managed nodes, check that the Application Discovery agent updated to the latest version on the Linux managed nodes.

You will know this step is necessary when starting the AD agents fails with the following error:

Missing directory /var/opt/amgr/ssl

To fix this error, do one of the following:

1.On the managed node(s), run the command:

/opt/amgr/bin/make_agent_cert

Then, from the CMS user interface, run Configure→Insight Dynamics Agents →Start AD Agentsfor the affected node(s).

2.Or, uninstall the previous version of AD agent from each Linux managed node using the following commands.

rpm -qa grep appdisc

to list the AD agent package installed on the machine, then:

rpm -e

Then, run Configure→Insight Dynamics Agents →Start AD Agents for the affected node(s).

Errors due to incompatibilities between different versions of Application Discovery agents and servers

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Contents Application Discovery 6.2 User Guide For managed nodes Table of Contents Support and other resources Configuring the Wbem provider password Glossary Index List of Figures Application visibility selector Sort indicatorPossible values for agent state List of TablesPage Introduction Features of Application DiscoveryPage Application Discovery components Components and conceptsDiscovery ratio Refining Application DiscoveryHow discovery works Understand your current discovery stateWarm-up ratio Refine discovery by checking agent stateUnderstanding application templates How memory usage is calculatedRefine discovery by creating application templates Key to the graphic is as follows Understanding server resource consumptionPage Starting Application Discovery Procedures and examplesUsing HP SIM to start the agent Starting the agent from the command lineChecking agent state Reconfigure a running agent from the command lineUsing HP SIM to stop the AD agent Stopping the agent from the command lineSet screen data refresh interval Adjusting the user interfaceWorking with data views Explanation of agent statesSet general visibility Set color themeSet number of table rows Change the data view Sort data in view tablesFilter data in view tables Navigate between views Other controls available from right-clicking on a view tableSet visibility for matched applications Set visibility for hosts on Application Discovery screensModifying the maximum size of an event list Setting event attributesSetting data polling interval Introduction to event settings in Application DiscoverySetting alert location Setting event severityManaging application templates Find an application templateChange application template values Create a new template Key to application template values Constructing regular expressions Application identity Session Separation rule fields and their descriptionsCreate an application template rule Aggregation rule fields and their descriptionsCreate a process aggregation rule Managing application templates Example of a nested template aggregation rule Managing application templates How to remove types from the aggregation rule Check unmatched processes to find application candidatesUnderstanding the tables that show unmatched processes Filling in the system scope fields using table data Filling in the aggregation rule fields using table dataFilling in the template separation rule fields Prerequisites Create an application workload in Virtualization ManagerCreate Monitored Workload Definition screen reopens Backing up Application Discovery filesPage Errors in installation TroubleshootingApplications not visible in Application Discovery screens Data missing in Application Discovery screensData missing in Application Discovery screens Host not visible in Application Discovery screens Check that SSH is configured correctly on the managed node# cd /.ssh /* rootuserhomedirectory/.ssh Packages not visible in Application Discovery screens Application Discovery may not be correctly configuredCheck that the host is known to Application Discovery Check that the Application Discovery agent is running UI Unable to connect to servermessages Errors in Application Discovery user interface operationJava UI exception message displays To list the AD agent package installed on the machine, then Page Application Discovery resources Support and other resourcesContacting HP Related informationPage Page Options Amgrd= Logtrace InstallationAuthors Agentconfig Check agent state Event types Key to event attributesEvent severity types Additional event types specific to Application DiscoveryEvent viewing locations Table C-1 Error messages seen when trying to log Error messagesPage Introduction Using HP SIM to complete certificate exchangeCompleting certificate exchange from the command line Completing certificate exchangeCompleting certificate exchange Credentials Configuring the Wbem provider passwordPage Agent GlossaryManaged SSL Wbem Index Admin/Config tabClear filter menu pick Group option Defining an application template rule AD Agents, 13