HP Q5693A manual 20 3 Problem solving

Message	Description	Action
65.12.60	A problem exists with the delivery-	1.	Move the MBM away from the
65.12.61	head internal mechanism.		printer or MFP.
OUTPUT DEVICE FAILURE		2.	Remove any pieces of media
			that might be obstructing
			movement of the delivery head.
			See “Paper-jam locations and
			parts” on page 21 for the
			location of the delivery head.
		3.	Reattach the MBM.
		4.	Wait for the solid green status
			light to appear on the user LED
			before you continue printing.
CHECK BINS OF THE OUTPUT	A problem exists with the	1.	Move the MBM away from the
DEVICE	up-and-down movement of the		printer or MFP.
65.12.70	delivery head.	2.	Make sure that all of the output
65.12.71			bins are seated properly.
OUTPUT DEVICE CONDITION		3.	Make sure that the blind cover is
			seated correctly. See
			“Paper-jam locations and parts”
			on page 21 for the location of
			the blind cover.
		4.	Remove any media that might
			obstruct the belt movement.
			See “Paper-jam locations and
			parts” on page 21 for the
			location of the belt.
		5.	Reattach the MBM.
		6.	Wait for the solid green status
			light to appear on the user LED
			before you continue printing.
66.12.05	An internal malfunction has	Turn the printer or MFP off and then
66.12.06	occurred.	on again. If the problem persists, call
		for service. See “Support
66.12.55		information” on page 29.
66.12.65
66.12.75
66.12.85
66.12.95
OUTPUT DEVICE FAILURE

20 3 Problem solving ENWW