HP Q5693A manual Control-panel messages about jams, See Supported media on

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Control-panel messages about jams

The following table explains control-panel messages that pertain to jams that occur when using the MBM.

Message	Description	Action

13.12.01	A jam exists in the entry area or the	1.	Move the MBM away from the
13.12.02	flipper assembly.		printer or MFP.
13.12.02
13.12.03		2.	Remove any jammed media
13.12.03			from the output area of the
			from the output area of the
13.12.04			printer or MFP and from the
			printer or MFP and from the
13.12.05			entry area or flipper of the MFP.
13.12.06		3.	Make sure that you are using
JAM IN LEFT ACCESSORY			supported media weights and
JAM IN LEFT ACCESSORY			sizes. For more information,
			sizes. For more information,
			see “Supported media” on
			page 39.
		4.	Reattach the MBM.
		5.	Wait for the solid green status
			light to appear on the user LED
			before you continue printing.

13.12.50	Media is present in the belt or the	1.	Move the MBM away from the
JAM IN LEFT ACCESSORY	delivery head.		printer or MFP.
JAM IN LEFT ACCESSORY
		2.	Remove any media from the
			belt.
		3.	Remove any media from the
			delivery head.
		4.	Make sure that you are using
			supported media weights and
			sizes. For more information,
			see “Supported media” on
			page 39.
		5.	Reattach the MBM.
		6.	Wait for the solid green status
			light to appear on the user LED
			before you continue printing.

13.12.51	A paper jam exists in the belt.	1.	Move the MBM away from the
JAM IN LEFT ACCESSORY			printer or MFP.
JAM IN LEFT ACCESSORY
		2.	Remove any media from the
			belt.
		3.	Make sure that you are using
			supported media weights and
			sizes. For more information,
			see “Supported media” on
			page 39.
		4.	Reattach the MBM.
		5.	Wait for the solid green status
			light to appear on the user LED
			before you continue printing.

22 3 Problem solving

ENWW

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Contents Use Page User Guide Copyright and License Enww Enww Contents Index Features Product basicsIdentifying the MBM parts Part DescriptionInterpreting light patterns LED state IndicationEnww Configuring the MBM for your work environment Getting started MFPStacker Understanding the operation modesMailbox Job SeparatorControl-panel setting Setting an operation modeSetting the operation mode in the printer driver to match HP LaserJet 9040/9050 series printersSetting an operation mode If you are using a PostScript PS printer driver Windows 98, Windows Me, and Windows NTMac OS Enww Turning off the designated default output bin for copy jobs Microsoft Windows If you are using a PCL printer driverIf you are using a PS printer driver Windows 2000 and Windows XPMacintosh Windows NTWindows 2000 and Window XP Windows 98 and Window MeClick the Output or Destination tab Operational mode Copy bin is enabled Copy bin is disabled HP LaserJet 9040mfp/9050mfp/9500mfpOutput Destination list, select 8-Bin Mailbox Problem solving Resolving common problems Problem SolutionInterpreting control-panel messages Message Description Action20 3 Problem solving Clearing jams Paper-jam locations and partsControl-panel messages about jams See Supported media on13.12.52 Clearing jams in the belt Clearing jams in the entry area Clearing jams in the face-up bin and in the flipper Enww Clearing jams in the delivery head and the face-down bins Warranty information Support informationWorld Wide Web 30 4 Support information Operationtable modes summary MFPOperation modes summary table Specifications Physical specificationsHeight Width Depth Weight Space requirements 480mm 18.9 864 mm 34.0 450 mm 17.7 435 mm 555 mm 635mm 480 mm 18.9 787 mm 30.9 450 mm 17.7 435 mm 480 mm 18.9 435 mm Power requirements and circuit capacity Power consumptionOperating and storage environment Bin Capacity Media size Media type Media weight Supported mediaEnww Regulatory information Declaration of ConformityCanadian DOC Regulations Vcci Statement Japan Korean EMI Statement TaiwanIndex IndexEnww Page Hewlett-Packard Development Company, L.P