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| hp photosmart 1315 color printer | |
USB connection problems |
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Problem | Possible cause | Solution | |
My printer is | Your printer may not be | • Connect the printer directly to the USB | |
connected with a USB | getting good data from the | port on the computer. | |
cable through another | other device or hub. | • Try disconnecting other USB devices | |
USB device or a hub | OR | ||
from the hub and print your document | |||
and when I try to print | |||
again. | |||
I get a message | between the printer and | ||
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saying “There was an | the computer was |
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error writing to | interrupted by another |
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<name of USB port>.” | device attached to the hub. |
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| The USB cable is too long. | See “specifications” on page 64 for the | |
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| supported USB cable length and make sure | |
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| you are using a supported length. | |
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I have connected my | There is a problem with the | • Unplug the USB cable from the | |
printer using a USB | USB connection. | computer, then plug it in again. | |
cable, and when I try |
| • Restart your computer. | |
to print I get a |
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message saying |
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“There was an error |
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writing to Dot4.” |
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(Windows PC only) |
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