HP 1315 manual Print quality problems

Problem

Possible cause

Solution

The document printed

Paper may not be loaded

1 Make sure the paper is correctly

at an angle or is off-

correctly.

oriented in the paper tray.

center.

2 Make sure the paper guides fit snugly

against the paper.

Print quality is poor.

You may be running out of

• Print a test page to determine if you are

ink.

running out of ink and replace the print

cartridge if necessary.

You may not be using the

• Make sure you are using a paper type

best paper type for your

intended for the printer.

output.

• Choose paper that is specifically

designed for the output (photographs,

transparencies, etc.) rather than plain

paper.

You may be printing on the

Make sure the paper is loaded print side

wrong side of the paper.

down.

You may need to clean the

See the Onscreen User’s Guide for

print cartridges.

information about how to clean the print

cartridges.

Photos are not

You may not have inserted

Insert the photo paper print side down.

printing correctly.

the photo paper correctly.

The photo paper may not

1 Insert the photo paper as far as it will go

be inserted properly.

into the paper tray.

2 Make sure that the paper guides rest

snugly against the photo paper.

The print quality is

When the paper type is set

Windows PC

different if the paper

to Automatic, the print

• Select the appropriate paper type on the

type is set to

quality is automatically set

Automatic rather than

to Normal. When the

Setup tab of printer Properties, then

choose the desired print quality.

the specific paper

paper type is set to a

Macintosh

type.

specific paper type, the

• Select the appropriate paper type on the

default print quality may

be different.

Paper Type/Quality panel of the Print

dialog, then choose the desired print

quality.

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troubleshooting