hp photosmart 1315 color printer
print quality problems (continued)
Problem | Possible cause | Solution |
Automatic is set as the | The paper may be | If the paper is damaged in any way, the |
paper type, but the | marked, scratched, or | sensor may not detect paper type and size |
printer does not use | wrinkled. | accurately. Make sure the paper is clear and |
the optimal print | OR | free of scratches or wrinkles. |
mode. | The paper may be dark in | Windows PC |
| color or contain metallic | • Select the appropriate paper type on the |
| fibers. | |
| Setup tab of printer Properties. | |
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| |
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| Macintosh |
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| • Select the appropriate paper type on the |
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| Paper Type/Quality panel of the Print |
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| dialog box. |
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| The paper may be | Change the paper type detection from |
| letterhead or stationery | Automatic to Manual. |
| with a preprinted pattern |
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| at the top edge. |
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error messages |
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paper errors |
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LCD Message | Problem | Solution |
Paper is too small. | The paper size is too small | • Load larger paper and press OK (Right |
Choose a larger | to print the job selected. | soft key) to continue printing. |
paper size. Press OK. |
| OR |
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| • Choose Cancel (Left soft key). |
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Wrong paper size. | The size of paper does not | • Press OK (Right soft key) to continue the |
Cropping may occur. | match the specified size. | print job. If the paper is smaller than the |
Press OK to continue |
| specified size, data might be cropped to |
or Cancel the job. |
| fit the page. |
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| OR |
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| • Load correctly sized paper and press |
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| OK (Right soft key) to continue printing. |
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| OR |
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| • Choose Cancel (Left soft key). |
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