HP 1315 manual When I connect a You may not be using

hp photosmart 1315 color printer

USB connection problems (continued)

Problem	Possible cause	Solution
When I connect a	You may not be using	Make sure your computer’s operating system
USB cable between	Windows 98, 2000, Me,	is Windows 98, 2000, Me, or XP and that
the printer and my	or XP.	your computer is connected using a USB
computer, the “New		cable.
Hardware Wizard”
	Your USB cable may not	1	Disconnect and then reconnect the USB
message does not
	be working or may not be		cable from your printer.
appear.
	connected properly.
(Windows PC only)		2	Make sure the cable is securely
			attached both to the computer and to
			the printer.
		3	If you are still having problems, try
			using another USB cable.
	The USB cable is too long.	See “specifications” on page 64 for the
		supported USB cable length and make sure
		you are using a supported length.
	You may not have USB	1	In Windows 98, 2000, Me, or XP, click
	enabled.		Start, Settings, Control Panel.
		2	Double-click the System icon.
		3	Click the Device Manager tab.
		4	Click the (+) icon next to the Universal
			Serial Bus Controller option. If you see a
			USB host controller and a USB root hub
			listed, USB is probably enabled. If you
			do not see these devices listed, refer to
			your computer’s documentation or
			contact the computer manufacturer for
			more information on enabling and
		OR	setting up USB.
		1	Unplug the printer’s power cord.
		2	Plug the power cord back into the
			printer.
		If you cannot enable USB, you can use a
		parallel cable to connect your printer to your
		computer.

48 troubleshooting