HP 1315 manual When I connect a You may not be using

Problem

Possible cause

Solution

When I connect a

You may not be using

Make sure your computer’s operating system

USB cable between

Windows 98, 2000, Me,

is Windows 98, 2000, Me, or XP and that

the printer and my

or XP.

your computer is connected using a USB

computer, the “New

cable.

Hardware Wizard”

Your USB cable may not

1

Disconnect and then reconnect the USB

message does not

be working or may not be

cable from your printer.

appear.

connected properly.

(Windows PC only)

2

Make sure the cable is securely

attached both to the computer and to

the printer.

3

If you are still having problems, try

using another USB cable.

The USB cable is too long.

See “specifications” on page 64 for the

supported USB cable length and make sure

you are using a supported length.

You may not have USB

1

In Windows 98, 2000, Me, or XP, click

enabled.

Start, Settings, Control Panel.

2

Double-click the System icon.

3

Click the Device Manager tab.

4

Click the (+) icon next to the Universal

Serial Bus Controller option. If you see a

USB host controller and a USB root hub

listed, USB is probably enabled. If you

do not see these devices listed, refer to

your computer’s documentation or

contact the computer manufacturer for

more information on enabling and

OR

setting up USB.

1

Unplug the printer’s power cord.

2

Plug the power cord back into the

printer.

If you cannot enable USB, you can use a

parallel cable to connect your printer to your

computer.

48

troubleshooting