HP Pro K8600 manual Media is not coming out correctly, Pages are skewing

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Chapter 5

When using thin special media, make sure that the tray is completely loaded. If you are using special media that is only available in small quantities, try placing the special media on top of other paper of the same size to help fill the tray. (Some media is picked up more easily if the tray is full.)

If you are using thick special media (such as brochure paper), load media so that the tray is between 1/4 and 3/4 full. If necessary, place the media on top

of other paper of the same size so that the stack height is within this range.

Media is not coming out correctly

Make sure the output tray extension is extended; otherwise, printed pages may fall off the device.

Remove excess media from the output tray. There is a limit to the number of sheets the tray can hold.

Pages are skewing

Make sure the media loaded in the trays is aligned to the paper guides. If the tray is removable, pull out the tray from the device and reload the media properly, making sure that the paper guides are properly aligned.

Make sure the rear access panel or duplexer is properly installed.

Load media into the device only when it is not printing.

When reinserting a removeable tray into the device, do so gently. Forceful insertion with a full stack of paper may cause sheets to slide up within the device, causing the device to jam or pick multiple sheets at one time.

Multiple pages are being picked up

Fan the media before loading.

Make sure the paper guides are set to the correct markings in the tray for the media size you are loading. Also make sure the guides are snug, but not tight, against the stack.

Make sure the tray is not overloaded with paper.

When using thin special media, make sure that the tray is completely loaded. If you are using special media that is only available in small quantities, try placing the special media on top of other paper of the same size to help fill the tray. (Some media is picked up more easily if the tray is full.)

64 Maintain and troubleshoot

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Contents HP Officejet Pro K8600 Printer series HP Officejet Pro K8600 Printer series Trademarks Safety informationCopyright information Page Contents Maintain and troubleshoot Control-panel lights reference HP supplies and accessoriesSupport and warranty Device specifications Regulatory informationResource Description Location Get startedFind other resources for the product Resource Description AccessibilityVisual Understand the device parts Front viewMobility SupportControl panel Back viewPage To install the duplexer Install the accessoriesInstall the duplexer Select print media Tips for selecting and using print mediaUse the device Understand specifications for supported media Media size Tray Rear Manual Duplexer Feed tray Standard media sizesMedia size Tray Rear Automatic Manual Duplexer Feed tray EnvelopesCards Photo mediaManual Duplexer Feed tray Other mediaCapacity Understand supported media types and weightsTray Type Weight Paper 60 to 130 g/m2 Left Right Top Bottom Margin Set minimum marginsMedia Media Left Right Top Bottom Margin Load mediaTo load Tray 1 main tray To load small media To load the rear manual feed slot To change settings Mac OS Change print settingsTo change default settings for all future jobs Windows Use the HP Solution Center Windows To change the software settings WindowsTo change the software settings Mac OS Print with the rear manual feed slotTo perform duplexing Windows Print on both sides duplexingGuidelines for printing on both sides of a Print on special and custom-sized media To perform automatic duplexing Mac OSTo print on special or custom-sized media Windows Open the Two-Sided Printing panelClick Properties, Setup or Preferences Print borderlessTo print on special or custom-sized media Mac OS To print a borderless document WindowsCancel a print job To print a borderless document Mac OSConfigure and manage Manage the deviceWindows Mac OSAdminister the device Monitor the deviceUse device management tools Embedded Web serverTo open the embedded Web server Option for the task that you want to performPages/buttons Contents Toolbox WindowsTabs Contents Print PQ print quality DiagnosticTo open the Toolbox Printer Information Provides a link toHP Printer Utility Mac OS To open the HP Printer UtilityHP Printer Utility panels Information and Support panelNetwork Printer Setup Utility Mac OS HP Web Jetadmin softwarePrinter Settings panel To open the Network Printer Setup UtilityMyPrintMileage Understand the self-test diagnostic Understand the network configuration Configure the device Windows To print the network configurationTo connect the device before installing the software Direct connectionNetwork connection To share the device on a locally shared networkTo install the device on a network To install the device software on client computersTo install the printer driver using Add Printer Select Network Printer or Network Printer ServerConfigure the device Mac OS To install the device in a pure IPV6 network environmentTo install the device drive on Windows XP To install the printer driver on Windows VistaTo share the device among computers running Mac OS To install the software for network or direct connectionTo share the device on a locally shared network Uninstall and reinstall the software To uninstall from a Windows computer, methodTo uninstall from a Windows computer, method Replace the ink cartridges Maintain and troubleshootSupported ink cartridges Maintain the printheads To replace the ink cartridgesTo print the print quality diagnostic To check printhead healthTo calibrate the linefeed To align the printheads To clean the printheadsTo clean the printhead contacts manually Chapter Maintain the printheads To replace the printheads Maintain the printheads Troubleshooting tips and resources Store printing suppliesStore ink cartridges Store printheadsSolve printing problems Device shuts down unexpectedlyAll device lights are on or flashing Device is not responding nothing printsDevice does not accept printhead Device takes a long time to print Blank or partial page printedPlacement of the text or graphics is wrong Something on the page is missing or incorrectCheck the page-orientation setting Poor print quality and unexpected printoutsDevice prints half a page, then ejects the paper Check the ink cartridgesPoor quality printouts Meaningless characters printCheck the printheads and ink cartridges Check the paper qualityOutput is faded or dull colored Ink is smearingInk is not filling the text or graphics completely Check the paper type setting Colors are printing as black and whiteWrong colors are printing Printout shows bleeding colorsSolve paper-feed problems Paper-feed problem is occurringColors do not line up properly Lines or dots are missing from text or graphicsMultiple pages are being picked up Media is not coming out correctlyPages are skewing Solve device management problems Embedded Web server cannot be openedSoftware installation suggestions Troubleshoot installation issuesHardware installation suggestions Solve network problems Verify installation preliminariesGeneral network troubleshooting Problems connecting to a wired networkTo clear a jam Clear jamsClear a jam in the device Tips for avoiding jams Chapter Control-panel lights reference Interpreting control-panel lightsLight description/Light pattern Explanation Services or repairs Light description/Light pattern Explanation Persists, replace Explanation and recommended action Interpreting network connector lightsLight description/Light pattern HP supplies and accessories AccessoriesOrder printing supplies online SuppliesPrintheads HP mediaSupport and warranty Hewlett-Packard limited warranty statement Before you call Obtain electronic supportObtain HP telephone support If you have a problem, follow these steps Support processHP support by phone Phone support period Telephone support numbersObtain HP telephone support After the phone support period Additional warranty options Placing a callRemove the ink cartridges and printheads before shipment HP Quick Exchange Service JapanPrepare the device for shipment To remove ink cartridges before shipment To remove printheads before shipmentPack the device To pack the devicePage Product features and capacities Device specificationsPhysical specifications Processor and memory specifications System requirementsNetwork protocol specifications Recommended requirementsNetwork operating system compatibility Compatible network protocolsEmbedded Web server specifications Print resolutionEnvironmental specifications Electrical specificationsSound power Sound pressure bystander positionRegulatory information FCC statementPage LED indicator statement Regulatory model number Toxic and hazardous substance tableDeclaration of conformity Environmental product stewardship program Environmental product stewardship program Energy consumption Index Page Page Page Page Podręcznik użytkownika