HP Pro K8600 manual Hewlett-Packard limited warranty statement

Page 84

Appendix B

Hewlett-Packard limited warranty statement

80 Support and warranty

Image 84
Contents HP Officejet Pro K8600 Printer series HP Officejet Pro K8600 Printer series Safety information Copyright informationTrademarks Page Contents Maintain and troubleshoot HP supplies and accessories Support and warrantyControl-panel lights reference Device specifications Regulatory informationGet started Find other resources for the productResource Description Location Accessibility VisualResource Description Understand the device parts Front viewMobility SupportControl panel Back viewPage Install the accessories Install the duplexerTo install the duplexer Tips for selecting and using print media Use the deviceSelect print media Understand specifications for supported media Media size Tray Rear Manual Duplexer Feed tray Standard media sizesMedia size Tray Rear Automatic Manual Duplexer Feed tray EnvelopesCards Photo mediaManual Duplexer Feed tray Other mediaUnderstand supported media types and weights Tray Type Weight Paper 60 to 130 g/m2Capacity Set minimum margins MediaLeft Right Top Bottom Margin Load media To load Tray 1 main trayMedia Left Right Top Bottom Margin To load small media To load the rear manual feed slot Change print settings To change default settings for all future jobs WindowsTo change settings Mac OS Use the HP Solution Center Windows To change the software settings WindowsTo change the software settings Mac OS Print with the rear manual feed slotPrint on both sides duplexing Guidelines for printing on both sides of aTo perform duplexing Windows Print on special and custom-sized media To perform automatic duplexing Mac OSTo print on special or custom-sized media Windows Open the Two-Sided Printing panelClick Properties, Setup or Preferences Print borderlessTo print on special or custom-sized media Mac OS To print a borderless document WindowsCancel a print job To print a borderless document Mac OSConfigure and manage Manage the deviceWindows Mac OSAdminister the device Monitor the deviceUse device management tools Embedded Web serverTo open the embedded Web server Option for the task that you want to performPages/buttons Contents Toolbox WindowsTabs Contents Print PQ print quality DiagnosticTo open the Toolbox Printer Information Provides a link toHP Printer Utility Mac OS To open the HP Printer UtilityHP Printer Utility panels Information and Support panelNetwork Printer Setup Utility Mac OS HP Web Jetadmin softwarePrinter Settings panel To open the Network Printer Setup UtilityMyPrintMileage Understand the self-test diagnostic Understand the network configuration Configure the device Windows To print the network configurationTo connect the device before installing the software Direct connectionNetwork connection To share the device on a locally shared networkTo install the device on a network To install the device software on client computersTo install the printer driver using Add Printer Select Network Printer or Network Printer ServerConfigure the device Mac OS To install the device in a pure IPV6 network environmentTo install the device drive on Windows XP To install the printer driver on Windows VistaTo install the software for network or direct connection To share the device on a locally shared networkTo share the device among computers running Mac OS Uninstall and reinstall the software To uninstall from a Windows computer, methodTo uninstall from a Windows computer, method Maintain and troubleshoot Supported ink cartridgesReplace the ink cartridges Maintain the printheads To replace the ink cartridgesTo print the print quality diagnostic To check printhead healthTo calibrate the linefeed To clean the printheads To clean the printhead contacts manuallyTo align the printheads Chapter Maintain the printheads To replace the printheads Maintain the printheads Troubleshooting tips and resources Store printing suppliesStore ink cartridges Store printheadsSolve printing problems Device shuts down unexpectedlyAll device lights are on or flashing Device is not responding nothing printsDevice does not accept printhead Device takes a long time to print Blank or partial page printedPlacement of the text or graphics is wrong Something on the page is missing or incorrectCheck the page-orientation setting Poor print quality and unexpected printoutsDevice prints half a page, then ejects the paper Check the ink cartridgesPoor quality printouts Meaningless characters printCheck the printheads and ink cartridges Check the paper qualityInk is smearing Ink is not filling the text or graphics completelyOutput is faded or dull colored Check the paper type setting Colors are printing as black and whiteWrong colors are printing Printout shows bleeding colorsSolve paper-feed problems Paper-feed problem is occurringColors do not line up properly Lines or dots are missing from text or graphicsMedia is not coming out correctly Pages are skewingMultiple pages are being picked up Solve device management problems Embedded Web server cannot be openedTroubleshoot installation issues Hardware installation suggestionsSoftware installation suggestions Solve network problems Verify installation preliminariesGeneral network troubleshooting Problems connecting to a wired networkClear jams Clear a jam in the deviceTo clear a jam Tips for avoiding jams Chapter Control-panel lights reference Interpreting control-panel lightsLight description/Light pattern Explanation Services or repairs Light description/Light pattern Explanation Persists, replace Interpreting network connector lights Light description/Light patternExplanation and recommended action HP supplies and accessories AccessoriesOrder printing supplies online SuppliesPrintheads HP mediaSupport and warranty Hewlett-Packard limited warranty statement Obtain electronic support Obtain HP telephone supportBefore you call If you have a problem, follow these steps Support processHP support by phone Phone support period Telephone support numbersObtain HP telephone support After the phone support period Additional warranty options Placing a callHP Quick Exchange Service Japan Prepare the device for shipmentRemove the ink cartridges and printheads before shipment To remove ink cartridges before shipment To remove printheads before shipmentPack the device To pack the devicePage Device specifications Physical specificationsProduct features and capacities Processor and memory specifications System requirementsNetwork protocol specifications Recommended requirementsNetwork operating system compatibility Compatible network protocolsEmbedded Web server specifications Print resolutionEnvironmental specifications Electrical specificationsSound power Sound pressure bystander positionRegulatory information FCC statementPage LED indicator statement Regulatory model number Toxic and hazardous substance tableDeclaration of conformity Environmental product stewardship program Environmental product stewardship program Energy consumption Index Page Page Page Page Podręcznik użytkownika