HP Pro K8600 manual Solve device management problems, Embedded Web server cannot be opened

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•If you are using thick special media (such as brochure paper), load media so that the tray is between 1/4 and 3/4 full. If necessary, place the media on top

of other paper of the same size so that the stack height is within this range.

•When reinserting a removeable tray into the device, do so gently. Forceful insertion with a full stack of paper may cause sheets to slide up within the device, causing the device to jam or pick multiple sheets at one time.

•Use HP media for optimum performance and efficiency.

•Do not load the paper when the carriage is moving.

Solve device management problems

This section provide solutions to common problems that involve managing the device. This section contains the following topic:

NOTE: If you are accessing the Embedded Web Server using HTTPS protocol, you may encounter browser security warnings. This is normal. You can install the certificate and continue to the EWS website.

•Embedded Web server cannot be opened

Embedded Web server cannot be opened

Check your network setup

•Make sure you are not using a phone cord or a cross cable to connect the device to the network. For more information, see Configure the device (Windows) or Configure the device (Mac OS).

•Make sure the network cable is securely connected to the device.

•Make sure the network hub, switch, or router is turned on and working properly.

Check the computer

Make sure the computer that you are using is connected to the network.

Check your Web browser

Make sure the Web browser meets the minimum system requirements. For more information, see System requirements.

Check the device IP address

•To check the IP address of the device from the control panel, print the network configuration page. For more information, see Understand the network configuration page.

•Ping the device using the IP address from the command prompt.

For example, if the IP address is 123.123.123.123, type the following at the MS- DOS prompt:

C:\Ping 123.123.123.123

If a reply appears, the IP address is correct. If a time-out response appears, the IP address is incorrect.

Solve device management problems

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Contents HP Officejet Pro K8600 Printer series HP Officejet Pro K8600 Printer series Safety information Copyright informationTrademarks Page Contents Maintain and troubleshoot HP supplies and accessories Support and warrantyControl-panel lights reference Regulatory information Device specificationsGet started Find other resources for the productResource Description Location Accessibility VisualResource Description Front view Understand the device partsMobility SupportBack view Control panelPage Install the accessories Install the duplexerTo install the duplexer Tips for selecting and using print media Use the deviceSelect print media Understand specifications for supported media Manual Duplexer Feed tray Standard media sizes Media size Tray RearEnvelopes Media size Tray Rear Automatic Manual Duplexer Feed trayCards Photo mediaOther media Manual Duplexer Feed trayUnderstand supported media types and weights Tray Type Weight Paper 60 to 130 g/m2Capacity Set minimum margins MediaLeft Right Top Bottom Margin Load media To load Tray 1 main trayMedia Left Right Top Bottom Margin To load small media To load the rear manual feed slot Change print settings To change default settings for all future jobs WindowsTo change settings Mac OS To change the software settings Windows Use the HP Solution Center WindowsTo change the software settings Mac OS Print with the rear manual feed slotPrint on both sides duplexing Guidelines for printing on both sides of aTo perform duplexing Windows To perform automatic duplexing Mac OS Print on special and custom-sized mediaTo print on special or custom-sized media Windows Open the Two-Sided Printing panelPrint borderless Click Properties, Setup or PreferencesTo print on special or custom-sized media Mac OS To print a borderless document WindowsTo print a borderless document Mac OS Cancel a print jobManage the device Configure and manageWindows Mac OSMonitor the device Administer the deviceEmbedded Web server Use device management toolsTo open the embedded Web server Option for the task that you want to performToolbox Windows Pages/buttons ContentsPrint PQ print quality Diagnostic Tabs ContentsTo open the Toolbox Printer Information Provides a link toTo open the HP Printer Utility HP Printer Utility Mac OSHP Printer Utility panels Information and Support panelHP Web Jetadmin software Network Printer Setup Utility Mac OSPrinter Settings panel To open the Network Printer Setup UtilityMyPrintMileage Understand the self-test diagnostic Understand the network configuration To print the network configuration Configure the device WindowsDirect connection To connect the device before installing the softwareTo share the device on a locally shared network Network connectionTo install the device software on client computers To install the device on a networkTo install the printer driver using Add Printer Select Network Printer or Network Printer ServerTo install the device in a pure IPV6 network environment Configure the device Mac OSTo install the device drive on Windows XP To install the printer driver on Windows VistaTo install the software for network or direct connection To share the device on a locally shared networkTo share the device among computers running Mac OS To uninstall from a Windows computer, method Uninstall and reinstall the softwareTo uninstall from a Windows computer, method Maintain and troubleshoot Supported ink cartridgesReplace the ink cartridges To replace the ink cartridges Maintain the printheadsTo check printhead health To print the print quality diagnosticTo calibrate the linefeed To clean the printheads To clean the printhead contacts manuallyTo align the printheads Chapter Maintain the printheads To replace the printheads Maintain the printheads Store printing supplies Troubleshooting tips and resourcesStore ink cartridges Store printheadsDevice shuts down unexpectedly Solve printing problemsAll device lights are on or flashing Device is not responding nothing printsDevice does not accept printhead Blank or partial page printed Device takes a long time to printSomething on the page is missing or incorrect Placement of the text or graphics is wrongPoor print quality and unexpected printouts Check the page-orientation settingDevice prints half a page, then ejects the paper Check the ink cartridgesMeaningless characters print Poor quality printoutsCheck the printheads and ink cartridges Check the paper qualityInk is smearing Ink is not filling the text or graphics completelyOutput is faded or dull colored Colors are printing as black and white Check the paper type settingWrong colors are printing Printout shows bleeding colorsPaper-feed problem is occurring Solve paper-feed problemsColors do not line up properly Lines or dots are missing from text or graphicsMedia is not coming out correctly Pages are skewingMultiple pages are being picked up Embedded Web server cannot be opened Solve device management problemsTroubleshoot installation issues Hardware installation suggestionsSoftware installation suggestions Verify installation preliminaries Solve network problemsGeneral network troubleshooting Problems connecting to a wired networkClear jams Clear a jam in the deviceTo clear a jam Tips for avoiding jams Chapter Interpreting control-panel lights Control-panel lights referenceLight description/Light pattern Explanation Services or repairs Light description/Light pattern Explanation Persists, replace Interpreting network connector lights Light description/Light patternExplanation and recommended action Accessories HP supplies and accessoriesOrder printing supplies online SuppliesHP media PrintheadsSupport and warranty Hewlett-Packard limited warranty statement Obtain electronic support Obtain HP telephone supportBefore you call Support process If you have a problem, follow these stepsHP support by phone Phone support period Telephone support numbersObtain HP telephone support Placing a call After the phone support period Additional warranty optionsHP Quick Exchange Service Japan Prepare the device for shipmentRemove the ink cartridges and printheads before shipment To remove printheads before shipment To remove ink cartridges before shipmentTo pack the device Pack the devicePage Device specifications Physical specificationsProduct features and capacities System requirements Processor and memory specificationsRecommended requirements Network protocol specificationsNetwork operating system compatibility Compatible network protocolsPrint resolution Embedded Web server specificationsEnvironmental specifications Electrical specificationsSound pressure bystander position Sound powerFCC statement Regulatory informationPage Toxic and hazardous substance table LED indicator statement Regulatory model numberDeclaration of conformity Environmental product stewardship program Environmental product stewardship program Energy consumption Index Page Page Page Page Podręcznik użytkownika