HP Pro K8600 Control-panel lights reference, HP supplies and accessories, Support and warranty

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Contents

 

Solve printing problems

55

The device shuts down unexpectedly

55

All device lights are on or flashing

55

The device is not responding (nothing prints)

55

Device does not accept printhead

56

Device takes a long time to print

57

Blank or partial page printed

57

Something on the page is missing or incorrect

58

Placement of the text or graphics is wrong

58

Device prints half a page, then ejects the paper

59

Poor print quality and unexpected printouts

59

Poor quality printouts

60

Meaningless characters print

60

Ink is smearing

61

Ink is not filling the text or graphics completely

61

Output is faded or dull colored

61

Colors are printing as black and white

62

Wrong colors are printing

62

Printout shows bleeding colors

62

Colors do not line up properly

63

Lines or dots are missing from text or graphics

63

Solve paper-feed problems

63

A paper-feed problem is occurring

63

Solve device management problems

65

Embedded Web server cannot be opened

65

Troubleshoot installation issues

66

Hardware installation suggestions

66

Software installation suggestions

66

Solve network problems

67

Clear jams

68

Clear a jam in the device

68

Tips for avoiding jams

69

6 Control-panel lights reference

 

Interpreting control-panel lights

71

Interpreting network connector lights

76

A HP supplies and accessories

 

Order printing supplies online

77

Accessories

77

Supplies

77

Ink cartridges

77

Printheads

78

HP media

78

B Support and warranty

 

Hewlett-Packard limited warranty statement

80

Obtain electronic support

81

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Contents HP Officejet Pro K8600 Printer series HP Officejet Pro K8600 Printer series Copyright information Safety informationTrademarks Page Contents Maintain and troubleshoot Support and warranty HP supplies and accessoriesControl-panel lights reference Regulatory information Device specificationsFind other resources for the product Get startedResource Description Location Visual AccessibilityResource Description Support Understand the device partsFront view MobilityBack view Control panelPage Install the duplexer Install the accessoriesTo install the duplexer Use the device Tips for selecting and using print mediaSelect print media Understand specifications for supported media Manual Duplexer Feed tray Standard media sizes Media size Tray RearPhoto media Media size Tray Rear Automatic Manual Duplexer Feed trayEnvelopes CardsOther media Manual Duplexer Feed trayTray Type Weight Paper 60 to 130 g/m2 Understand supported media types and weightsCapacity Media Set minimum marginsLeft Right Top Bottom Margin To load Tray 1 main tray Load mediaMedia Left Right Top Bottom Margin To load small media To load the rear manual feed slot To change default settings for all future jobs Windows Change print settingsTo change settings Mac OS Print with the rear manual feed slot Use the HP Solution Center WindowsTo change the software settings Windows To change the software settings Mac OSGuidelines for printing on both sides of a Print on both sides duplexingTo perform duplexing Windows Open the Two-Sided Printing panel Print on special and custom-sized mediaTo perform automatic duplexing Mac OS To print on special or custom-sized media WindowsTo print a borderless document Windows Click Properties, Setup or PreferencesPrint borderless To print on special or custom-sized media Mac OSTo print a borderless document Mac OS Cancel a print jobMac OS Configure and manageManage the device WindowsMonitor the device Administer the deviceOption for the task that you want to perform Use device management toolsEmbedded Web server To open the embedded Web serverToolbox Windows Pages/buttons ContentsPrinter Information Provides a link to Tabs ContentsPrint PQ print quality Diagnostic To open the ToolboxInformation and Support panel HP Printer Utility Mac OSTo open the HP Printer Utility HP Printer Utility panelsTo open the Network Printer Setup Utility Network Printer Setup Utility Mac OSHP Web Jetadmin software Printer Settings panelMyPrintMileage Understand the self-test diagnostic Understand the network configuration To print the network configuration Configure the device WindowsDirect connection To connect the device before installing the softwareTo share the device on a locally shared network Network connectionSelect Network Printer or Network Printer Server To install the device on a networkTo install the device software on client computers To install the printer driver using Add PrinterTo install the printer driver on Windows Vista Configure the device Mac OSTo install the device in a pure IPV6 network environment To install the device drive on Windows XPTo share the device on a locally shared network To install the software for network or direct connectionTo share the device among computers running Mac OS To uninstall from a Windows computer, method Uninstall and reinstall the softwareTo uninstall from a Windows computer, method Supported ink cartridges Maintain and troubleshootReplace the ink cartridges To replace the ink cartridges Maintain the printheadsTo check printhead health To print the print quality diagnosticTo calibrate the linefeed To clean the printhead contacts manually To clean the printheadsTo align the printheads Chapter Maintain the printheads To replace the printheads Maintain the printheads Store printheads Troubleshooting tips and resourcesStore printing supplies Store ink cartridgesDevice is not responding nothing prints Solve printing problemsDevice shuts down unexpectedly All device lights are on or flashingDevice does not accept printhead Blank or partial page printed Device takes a long time to printSomething on the page is missing or incorrect Placement of the text or graphics is wrongCheck the ink cartridges Check the page-orientation settingPoor print quality and unexpected printouts Device prints half a page, then ejects the paperCheck the paper quality Poor quality printoutsMeaningless characters print Check the printheads and ink cartridgesInk is not filling the text or graphics completely Ink is smearingOutput is faded or dull colored Printout shows bleeding colors Check the paper type settingColors are printing as black and white Wrong colors are printingLines or dots are missing from text or graphics Solve paper-feed problemsPaper-feed problem is occurring Colors do not line up properlyPages are skewing Media is not coming out correctlyMultiple pages are being picked up Embedded Web server cannot be opened Solve device management problemsHardware installation suggestions Troubleshoot installation issuesSoftware installation suggestions Problems connecting to a wired network Solve network problemsVerify installation preliminaries General network troubleshootingClear a jam in the device Clear jamsTo clear a jam Tips for avoiding jams Chapter Interpreting control-panel lights Control-panel lights referenceLight description/Light pattern Explanation Services or repairs Light description/Light pattern Explanation Persists, replace Light description/Light pattern Interpreting network connector lightsExplanation and recommended action Supplies HP supplies and accessoriesAccessories Order printing supplies onlineHP media PrintheadsSupport and warranty Hewlett-Packard limited warranty statement Obtain HP telephone support Obtain electronic supportBefore you call Phone support period Telephone support numbers If you have a problem, follow these stepsSupport process HP support by phoneObtain HP telephone support Placing a call After the phone support period Additional warranty optionsPrepare the device for shipment HP Quick Exchange Service JapanRemove the ink cartridges and printheads before shipment To remove printheads before shipment To remove ink cartridges before shipmentTo pack the device Pack the devicePage Physical specifications Device specificationsProduct features and capacities System requirements Processor and memory specificationsCompatible network protocols Network protocol specificationsRecommended requirements Network operating system compatibilityElectrical specifications Embedded Web server specificationsPrint resolution Environmental specificationsSound pressure bystander position Sound powerFCC statement Regulatory informationPage Toxic and hazardous substance table LED indicator statement Regulatory model numberDeclaration of conformity Environmental product stewardship program Environmental product stewardship program Energy consumption Index Page Page Page Page Podręcznik użytkownika