HP 1015 manual Extended warranty

Page 112

Extended warranty

HP SupportPack provides coverage for the HP product and all HP-supplied internal components. The HP SupportPack can provide Express Exchange or onsite service. Specific support pack options will vary by country/region. The customer must purchase HP SupportPack within 180 days of the HP product purchase. For more support information, go to the following HP Web site:

http://www.hp.com/peripherals2/care_netlj/index.html

or contact the customer care service and support group; see How to contact HP.

104 Appendix C

ENWW

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Contents Use Page User guide Copyright Information Contents Printing tasks Problemsolving Appendix D Ordering supplies Printer basics Quick access to more information Where to look for more informationWWW links for drivers, software, and support User guide linksPrinter configurations Hp LaserJetPrinter features Print with excellent qualitySave time Save moneyWalk around Hp LaserJet 1010 series printerEnww Printer control panel Media paths Main input trayPriority input tray Printer media guidesOutput bin Print cartridge access Print cartridge doorInstalling printer software To install the print driver for WindowsPrinter software Supported operating systemsTo install the print driver for Windows NT To install printer software for all other operating systemsPrinter properties driver Click Properties, or click Printing PreferencesTo access the printer properties online help Print setting prioritiesPrinter properties online help Accessing the print driver Mac OS Accessing the print driver Mac OS XSoftware for Macintosh computers Click Print CenterConnecting the USB cable Connecting the parallel cablePrinter connections USB connectionsMedia Choosing paper and other media Media to avoid Media that may damage the printerOptimizing print quality for media types Loading media Specific types of mediaPrinting on transparencies or labels To print transparencies or labelsPrinting on envelopes Printing one envelopePrinting multiple envelopes Printing on envelopes Printing on letterhead and preprinted forms To print letterhead or preprinted formsPrinting on custom-sized media and cardstock To print on custom-sized media or cardstockChapter Printing tasks Accessing the watermark feature Printing watermarksAccessing the multiple pages per sheet feature Printing on both sides of the paper manual duplexing To manually duplexPrinting on both sides of the paper manual duplexing Printing booklets Printing booklets Canceling a print job Understanding print quality settings Using EconoMode Saves toner Maintenance Using HP print cartridges HP policy on non-HP print cartridgesStoring print cartridges Print cartridge life expectancy Saving toner Changing the print cartridge Sets toner into the fabric Cleaning the printer Cleaning the print cartridge areaCleaning the printer Cleaning the printer media path Managing the printer Printer information pages Configuration reportDemo Supported browsers Using the hp toolboxTo view hp toolbox Hp toolbox sections Other linksTroubleshooting tab Status tabAlerts tab Set up status alertsDocumentation tab Settings tab Advanced printer settings windowInformation tab Chapter Problemsolving Finding the solution Is the printer set up correctly?Is the Ready light on? Can you print a demo page?Is the print quality acceptable? Is the printer communicating with the computer?Does the printed page look like you expected? Contact HP supportCleaning Mode/Engine test Status light patternsReturn to Finding the solution Media handling problems Media handling problems ProblemSolutionPrinted page problems Problem Solution Printed page is different than what appeared on screenPrinter software problems Printer software problems ProblemImproving print quality Light print or fadedToner specks DropoutsVertical lines Gray backgroundToner smear Loose tonerVertical repetitive defects Misformed charactersSkew Curl or waveWrinkles or creases Toner scatter outlineClearing jams Typical media jam locationsRemoving a jammed Return to Finding the solution Cleaning the pickup roller Failure to complete this procedure might damage the printer Changing the pickup rollerEnww Changing the pickup roller Changing the printer separation pad Changing the printer separation pad Chapter Printer specifications Printer specifications Environmental specifications SpecificationsAcoustic emissions Printer specifications Electrical specifications1 Printer capacities and ratings Printer specifications Physical specificationsPort availability FCC compliance Environmental product stewardship program Protecting the environmentPaper Material restrictionsSpare parts and supplies availability For more informationMaterial safety data sheet Regulatory statements Declaration of ConformityCanadian DOC regulations Laser safety statementKorean EMI statement Vcci statement Japan Laser statement for Finland Laserturvallisuus Luokan 1 Laserlaite Klass 1 Laser ApparatAppendix a Media specifications Printer media specifications Supported media sizes Paper usage Symptom Problem with paper Solution Guidelines for using mediaPaper Transparencies LabelsLabel construction Envelopes Envelope constructionEnvelopes with double-side seams Envelopes with adhesive strips or flapsCard stock construction Card stock and heavy mediaCard stock guidelines Appendix B Warranty and licensing Hewlett-Packard software license agreement HP Software License TermsHewlett-Packard limited warranty statement Limited warranty for print cartridge life Frequently asked questionsHardware service Extended warranty Guidelines for repacking the printer How to contact HP Ordering supplies Ordering suppliesOrdering information Description or use Order number Appendix D Ordering supplies Index IndexIndex Index Index Page Q2460-90909

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