HP 1015 manual Finding the solution, Is the printer set up correctly?, Is the Ready light on?

Page 66

Finding the solution

You can use this section to find the solution to common printer problems.

Step 1: Is the printer set up correctly?

●Is the printer plugged into a power outlet that is known to work?

●Is the on/off switch in the on position?

●Is the print cartridge properly installed? See Changing the print cartridge.

●Is paper properly loaded in the input tray? See Loading media.

Yes: If you answered yes to the questions above, go to Step 2: Is the Ready light on?

No: If the printer will not turn on, Contact HP support.

Step 2: Is the Ready light on?

Do the control panel lights look like this picture?

Yes: Go to Step 3: Can you print a demo page?

No: If the control panel lights do not look like the picture above, see Status light patterns. If you are unable to resolve the problem, Contact HP support.

Step 3: Can you print a demo page?

Press the Go button to print a demo page.

Yes: If the demo page printed, go to Step 4: Is the print quality acceptable?

No: If no paper came out, see Media handling problems.

If you are unable to resolve the problem, Contact HP support.

58 Chapter 6

ENWW

Image 66

Contents Use Page User guide Copyright Information Contents Printing tasks Problemsolving Appendix D Ordering supplies Printer basics WWW links for drivers, software, and support Quick access to more informationWhere to look for more information User guide linksPrinter configurations Hp LaserJetSave time Printer featuresPrint with excellent quality Save moneyWalk around Hp LaserJet 1010 series printerEnww Printer control panel Priority input tray Media pathsMain input tray Printer media guidesOutput bin Print cartridge access Print cartridge doorPrinter software Installing printer softwareTo install the print driver for Windows Supported operating systemsTo install the print driver for Windows NT To install printer software for all other operating systemsPrinter properties driver Click Properties, or click Printing PreferencesPrint setting priorities To access the printer properties online helpPrinter properties online help Software for Macintosh computers Accessing the print driver Mac OSAccessing the print driver Mac OS X Click Print CenterPrinter connections Connecting the USB cableConnecting the parallel cable USB connectionsMedia Choosing paper and other media Media to avoid Media that may damage the printerOptimizing print quality for media types Loading media Specific types of mediaPrinting on transparencies or labels To print transparencies or labelsPrinting on envelopes Printing one envelopePrinting multiple envelopes Printing on envelopes Printing on letterhead and preprinted forms To print letterhead or preprinted formsPrinting on custom-sized media and cardstock To print on custom-sized media or cardstockChapter Printing tasks Accessing the watermark feature Printing watermarksAccessing the multiple pages per sheet feature Printing on both sides of the paper manual duplexing To manually duplexPrinting on both sides of the paper manual duplexing Printing booklets Printing booklets Canceling a print job Understanding print quality settings Using EconoMode Saves toner Maintenance Using HP print cartridges HP policy on non-HP print cartridgesStoring print cartridges Print cartridge life expectancy Saving toner Changing the print cartridge Sets toner into the fabric Cleaning the printer Cleaning the print cartridge areaCleaning the printer Cleaning the printer media path Managing the printer Configuration report Printer information pagesDemo Using the hp toolbox Supported browsersTo view hp toolbox Hp toolbox sections Other linksTroubleshooting tab Status tabSet up status alerts Alerts tabDocumentation tab Advanced printer settings window Settings tabInformation tab Chapter Problemsolving Is the Ready light on? Finding the solutionIs the printer set up correctly? Can you print a demo page?Does the printed page look like you expected? Is the print quality acceptable?Is the printer communicating with the computer? Contact HP supportCleaning Mode/Engine test Status light patternsReturn to Finding the solution Media handling problems Media handling problems ProblemSolutionPrinted page problems Problem Solution Printed page is different than what appeared on screenPrinter software problems Printer software problems ProblemToner specks Improving print qualityLight print or faded DropoutsToner smear Vertical linesGray background Loose tonerSkew Vertical repetitive defectsMisformed characters Curl or waveWrinkles or creases Toner scatter outlineClearing jams Typical media jam locationsRemoving a jammed Return to Finding the solution Cleaning the pickup roller Failure to complete this procedure might damage the printer Changing the pickup rollerEnww Changing the pickup roller Changing the printer separation pad Changing the printer separation pad Chapter Printer specifications Specifications Printer specifications Environmental specificationsAcoustic emissions Printer specifications Electrical specifications1 Printer specifications Physical specifications Printer capacities and ratingsPort availability FCC compliance Environmental product stewardship program Protecting the environmentSpare parts and supplies availability PaperMaterial restrictions For more informationMaterial safety data sheet Regulatory statements Declaration of ConformityLaser safety statement Canadian DOC regulationsKorean EMI statement Vcci statement Japan Laser statement for Finland Laserturvallisuus Luokan 1 Laserlaite Klass 1 Laser ApparatAppendix a Media specifications Printer media specifications Supported media sizes Guidelines for using media Paper usage Symptom Problem with paper SolutionPaper Labels TransparenciesLabel construction Envelopes with double-side seams EnvelopesEnvelope construction Envelopes with adhesive strips or flapsCard stock and heavy media Card stock constructionCard stock guidelines Appendix B Warranty and licensing Hewlett-Packard software license agreement HP Software License TermsHewlett-Packard limited warranty statement Limited warranty for print cartridge life Frequently asked questionsHardware service Extended warranty Guidelines for repacking the printer How to contact HP Ordering supplies Ordering suppliesOrdering information Description or use Order number Appendix D Ordering supplies Index IndexIndex Index Index Page Q2460-90909

Related manuals

Manual 2 pages 5.33 Kb