HP 1015 manual Printed page is different than what appeared on screen

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Printed page is different than what appeared on screen

Choose the item that best describes the problem:

●Garbled, incorrect, or incomplete text

●Missing graphics or text, or blank pages

●Page format is different than on another printer

●Graphics quality

Printed page problems

Problem

Solution

Garbled, incorrect, or incomplete text The USB or parallel cable might be loose or defective. Try the following:

●Try printing a job that you know works.

●If possible, attach the USB or parallel cable and printer to another computer, and try printing a job that you know works.

●Unplug the power cord, disconnect the USB or parallel cable at both ends, reconnect the USB or parallel cable at both ends, and plug the power cord back in.

CAUTION

Before you connect the cable to the printer, always unplug the printer.

Otherwise, the printer might be damaged.

The wrong printer driver might have been selected when the software was installed. Make sure that the correct driver is selected in the printer properties.

There might be a problem with your software application. Try printing from another software application.

Missing graphics or text, or blank pages

●Make sure that your file does not contain blank pages.

●The sealing tape might still be in the print cartridge. Remove the print cartridge, and pull out the sealing tape. Reinstall the print cartridge. See Changing the print cartridge for instructions.

●The graphic settings in the printer properties might not be correct for the type of job that you are printing. Try a different graphic setting in the printer properties. See Printer properties (driver) for more information.

Page format is different than on another printer

If you used an older or different printer driver (printer software) to create the document or the printer properties settings in the software are different, the page format might change when you try to print using your new printer driver or settings. To help eliminate this problem, change the resolution, media size, font settings, and other settings. See Printer properties (driver) for more information.

Graphics quality

The graphic settings might be unsuitable for your print job. Check the

 

graphic settings, such as resolution, in the printer properties and

 

adjust them as necessary. See Printer properties (driver) for more

 

information.

 

 

Return to Finding the solution.

ENWW

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Contents Use Page User guide Copyright Information Contents Printing tasks Problemsolving Appendix D Ordering supplies Printer basics User guide links Quick access to more informationWhere to look for more information WWW links for drivers, software, and supportHp LaserJet Printer configurationsSave money Printer featuresPrint with excellent quality Save timeHp LaserJet 1010 series printer Walk aroundEnww Printer control panel Printer media guides Media pathsMain input tray Priority input trayOutput bin Print cartridge door Print cartridge accessSupported operating systems Installing printer softwareTo install the print driver for Windows Printer softwareTo install printer software for all other operating systems To install the print driver for Windows NTClick Properties, or click Printing Preferences Printer properties driverPrinter properties online help Print setting prioritiesTo access the printer properties online help Click Print Center Accessing the print driver Mac OSAccessing the print driver Mac OS X Software for Macintosh computersUSB connections Connecting the USB cableConnecting the parallel cable Printer connectionsMedia Choosing paper and other media Media that may damage the printer Media to avoidOptimizing print quality for media types Specific types of media Loading mediaTo print transparencies or labels Printing on transparencies or labelsPrinting one envelope Printing on envelopesPrinting multiple envelopes Printing on envelopes To print letterhead or preprinted forms Printing on letterhead and preprinted formsTo print on custom-sized media or cardstock Printing on custom-sized media and cardstockChapter Printing tasks Printing watermarks Accessing the watermark featureAccessing the multiple pages per sheet feature To manually duplex Printing on both sides of the paper manual duplexingPrinting on both sides of the paper manual duplexing Printing booklets Printing booklets Canceling a print job Understanding print quality settings Using EconoMode Saves toner Maintenance HP policy on non-HP print cartridges Using HP print cartridgesStoring print cartridges Print cartridge life expectancy Saving toner Changing the print cartridge Sets toner into the fabric Cleaning the print cartridge area Cleaning the printerCleaning the printer Cleaning the printer media path Managing the printer Demo Configuration reportPrinter information pages To view hp toolbox Using the hp toolboxSupported browsers Other links Hp toolbox sectionsStatus tab Troubleshooting tabDocumentation tab Set up status alertsAlerts tab Information tab Advanced printer settings windowSettings tab Chapter Problemsolving Can you print a demo page? Finding the solutionIs the printer set up correctly? Is the Ready light on?Contact HP support Is the print quality acceptable?Is the printer communicating with the computer? Does the printed page look like you expected?Status light patterns Cleaning Mode/Engine testReturn to Finding the solution Media handling problems ProblemSolution Media handling problemsPrinted page is different than what appeared on screen Printed page problems Problem SolutionPrinter software problems Problem Printer software problemsDropouts Improving print qualityLight print or faded Toner specksLoose toner Vertical linesGray background Toner smearCurl or wave Vertical repetitive defectsMisformed characters SkewToner scatter outline Wrinkles or creasesTypical media jam locations Clearing jamsRemoving a jammed Return to Finding the solution Cleaning the pickup roller Changing the pickup roller Failure to complete this procedure might damage the printerEnww Changing the pickup roller Changing the printer separation pad Changing the printer separation pad Chapter Printer specifications Acoustic emissions SpecificationsPrinter specifications Environmental specifications Printer specifications Electrical specifications1 Port availability Printer specifications Physical specificationsPrinter capacities and ratings FCC compliance Protecting the environment Environmental product stewardship programFor more information PaperMaterial restrictions Spare parts and supplies availabilityMaterial safety data sheet Declaration of Conformity Regulatory statementsKorean EMI statement Vcci statement Japan Laser safety statementCanadian DOC regulations Laserturvallisuus Luokan 1 Laserlaite Klass 1 Laser Apparat Laser statement for FinlandAppendix a Media specifications Printer media specifications Supported media sizes Paper Guidelines for using mediaPaper usage Symptom Problem with paper Solution Label construction LabelsTransparencies Envelopes with adhesive strips or flaps EnvelopesEnvelope construction Envelopes with double-side seamsCard stock guidelines Card stock and heavy mediaCard stock construction Appendix B Warranty and licensing HP Software License Terms Hewlett-Packard software license agreementHewlett-Packard limited warranty statement Frequently asked questions Limited warranty for print cartridge lifeHardware service Extended warranty Guidelines for repacking the printer How to contact HP Ordering information Description or use Order number Ordering suppliesOrdering supplies Appendix D Ordering supplies Index IndexIndex Index Index Page Q2460-90909
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