HP 1015 manual Using the hp toolbox, Supported browsers, To view hp toolbox

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Using the hp toolbox

The HP toolbox is a Web application that you can use for the following tasks:

●Check the printer status.

●Configure the printer settings.

●View troubleshooting information.

●View online documentation.

You must have performed a complete software installation to use the HP toolbox.

Note	You do not have to have Internet access to open and use the HP toolbox. However, if you click a link
	in the Other Links area, you must have Internet access in order to go to the site associated with
	the link. See Other links for more information.

Note

Note

Supported operating systems

HP toolbox is supported for the following operating systems:

●Windows 98, 2000, Me, and XP

●Mac OSX, v.10.1 and v10.2

HP toolbox does not provide support for Windows 95 or Windows NT 4.0.

Supported browsers

To use the HP toolbox, you must have one of the following browsers:

●Microsoft Internet Explorer 5 or later

●Netscape Navigator 6 or later.

All pages can be printed from the browser.

To view hp toolbox

1On the Start menu, point to Programs, point to HP LaserJet 1010, and choose the HP toolbox.

2The HP toolbox opens in a Web browser.

Once you open the URL, you can bookmark it so that you can return to it quickly in the future.

ENWW	Using the hp toolbox 51

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Contents Use Page User guide Copyright Information Contents Printing tasks Problemsolving Appendix D Ordering supplies Printer basics User guide links Quick access to more informationWhere to look for more information WWW links for drivers, software, and supportHp LaserJet Printer configurationsSave money Printer featuresPrint with excellent quality Save timeHp LaserJet 1010 series printer Walk aroundEnww Printer control panel Printer media guides Media pathsMain input tray Priority input trayOutput bin Print cartridge door Print cartridge accessSupported operating systems Installing printer softwareTo install the print driver for Windows Printer softwareTo install printer software for all other operating systems To install the print driver for Windows NTClick Properties, or click Printing Preferences Printer properties driverPrinter properties online help Print setting prioritiesTo access the printer properties online help Click Print Center Accessing the print driver Mac OSAccessing the print driver Mac OS X Software for Macintosh computersUSB connections Connecting the USB cableConnecting the parallel cable Printer connectionsMedia Choosing paper and other media Media that may damage the printer Media to avoidOptimizing print quality for media types Specific types of media Loading mediaTo print transparencies or labels Printing on transparencies or labelsPrinting one envelope Printing on envelopesPrinting multiple envelopes Printing on envelopes To print letterhead or preprinted forms Printing on letterhead and preprinted formsTo print on custom-sized media or cardstock Printing on custom-sized media and cardstockChapter Printing tasks Printing watermarks Accessing the watermark featureAccessing the multiple pages per sheet feature To manually duplex Printing on both sides of the paper manual duplexingPrinting on both sides of the paper manual duplexing Printing booklets Printing booklets Canceling a print job Understanding print quality settings Using EconoMode Saves toner Maintenance HP policy on non-HP print cartridges Using HP print cartridgesStoring print cartridges Print cartridge life expectancy Saving toner Changing the print cartridge Sets toner into the fabric Cleaning the print cartridge area Cleaning the printerCleaning the printer Cleaning the printer media path Managing the printer Demo Configuration reportPrinter information pages To view hp toolbox Using the hp toolboxSupported browsers Other links Hp toolbox sectionsStatus tab Troubleshooting tabDocumentation tab Set up status alertsAlerts tab Information tab Advanced printer settings windowSettings tab Chapter Problemsolving Can you print a demo page? Finding the solutionIs the printer set up correctly? Is the Ready light on?Contact HP support Is the print quality acceptable?Is the printer communicating with the computer? Does the printed page look like you expected?Status light patterns Cleaning Mode/Engine testReturn to Finding the solution Media handling problems ProblemSolution Media handling problemsPrinted page is different than what appeared on screen Printed page problems Problem SolutionPrinter software problems Problem Printer software problemsDropouts Improving print qualityLight print or faded Toner specksLoose toner Vertical linesGray background Toner smearCurl or wave Vertical repetitive defectsMisformed characters SkewToner scatter outline Wrinkles or creasesTypical media jam locations Clearing jamsRemoving a jammed Return to Finding the solution Cleaning the pickup roller Changing the pickup roller Failure to complete this procedure might damage the printerEnww Changing the pickup roller Changing the printer separation pad Changing the printer separation pad Chapter Printer specifications Acoustic emissions SpecificationsPrinter specifications Environmental specifications Printer specifications Electrical specifications1 Port availability Printer specifications Physical specificationsPrinter capacities and ratings FCC compliance Protecting the environment Environmental product stewardship programFor more information PaperMaterial restrictions Spare parts and supplies availabilityMaterial safety data sheet Declaration of Conformity Regulatory statementsKorean EMI statement Vcci statement Japan Laser safety statementCanadian DOC regulations Laserturvallisuus Luokan 1 Laserlaite Klass 1 Laser Apparat Laser statement for FinlandAppendix a Media specifications Printer media specifications Supported media sizes Paper Guidelines for using mediaPaper usage Symptom Problem with paper Solution Label construction LabelsTransparencies Envelopes with adhesive strips or flaps EnvelopesEnvelope construction Envelopes with double-side seamsCard stock guidelines Card stock and heavy mediaCard stock construction Appendix B Warranty and licensing HP Software License Terms Hewlett-Packard software license agreementHewlett-Packard limited warranty statement Frequently asked questions Limited warranty for print cartridge lifeHardware service Extended warranty Guidelines for repacking the printer How to contact HP Ordering information Description or use Order number Ordering suppliesOrdering supplies Appendix D Ordering supplies Index IndexIndex Index Index Page Q2460-90909

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