HP
manual
HP 9250C Digital Sender
Troubleshooting
Specs
Install
Parts list
Error messages
Parts and diagrams
HP Web Jetadmin software
Maintenance
Operational issues
Cold reset
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HP 9250C Digital Sender
Service Manual
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Contents
HP 9250C Digital Sender
Page
HP Digital Sender 9250c
Copyright information
Table of contents
Removal and replacement
Troubleshooting
Parts and diagrams
229
Viii
List of tables
Enww
List of figures
35 Removing the control-panel cover assembly 4
98 Removing the internal control-panel cable 1 110
Xiv
Device information
Chapter contents
Device information
Where to get more information
Enww
Features
Software features
Device parts
Scanner lock Serial number Scanner glass
Control-panel layout
Use the control panel
Mail job, the control panel message
Digital-sender software
Device software
Paper handling
Enww
Installation and configuration
System requirements
Prepare the site
Remove all shipping bags, tape, and packing material
Unpack the device
Enww
Maintenance
Replace the mylar sheet
Replace supplies and parts
Replace the ADF Maintenance Kit
Clean the exterior
Clean the device
Clean the glass
Clean the touchscreen
Clean the device
Clean the ADF rollers
Enww
Enww
Theory of operation
Sequence of operation scanner
Basic operation
Formatter system
Sleep mode
Engine control system
Electrical system
Flatbed unit and ADF system
Motors and fans
Optical assembly
Optical assembly
4ADF paper path and sensors Theory of operation
ADF feed system
Jam detection
Enww
Removal and replacement
Before performing service
Removal and replacement strategy
Required tools
Screws that are used in the digital sender
After completing service
1Common fasteners that are used in this digital sender
User-replaceable parts
2Removing the separation pad 2
Separation pad
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Pickup-roller cover
5Removing the pickup roller assembly 2
6Removing the pickup-roller cover 2 Removal and replacement
9Removing the pickup roller assembly 3
Pickup roller assembly
Mylar-holder assembly
12Removing the mylar-holder assembly 3
ADF mylar shield
14Replacing the ADF mylar shield 5 Removal and replacement
16Removing the control panel 2 Remove the control panel
Control-panel overlays
Formatter cage
Formatter assemblies
Hard-disk drive
20Removing the hard drive 2 Removal and replacement
22Removing the hard-disk drive cables 2
Hard-disk drive cables
Memory Dimm
24Removing the hinge flaps
Hinge flaps
Paper input tray
26Removing the paper input tray 2 Removal and replacement
External components and covers
28Removing the keyboard 2 Removal and replacement
29Removing the keyboard 3
Control-panel lower cover
Control-panel upper cover
Control-panel cover assembly
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Remove one screw callout
External control-panel cable
Output bin base cover or output bin extender
40Removing the output bin paper lever
Output bin paper lever
ADF right cover
42Removing the ADF right cover 2 Removal and replacement
Enww
ADF right-corner cover
46Removing the ADF left cover 2
ADF left cover
Open the ADF and remove two screws callout
ADF left-corner cover
ADF rear cover
Scanner right cover
Scanner left cover
Scanner front cover
Scanner rear cover
Right hinge cover
Left hinge cover
56Removing the upper hinge cover
Upper hinge cover
Internal components
58Removing the ADF assembly 2
ADF assembly
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ADF jam access latch
Right hinge guide
Left hinge guide
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White mylar backing or white mylar backing spring
Fan filter
68Removing the ADF cable 2
ADF cable
70Removing the ADF cable 4 Removal and replacement
71Removing the ADF cable 5 Remove the ADF cable
Separation pad case
74Removing the clear plastic paper guide 2
Clear plastic paper guide
White scan background
75Removing the white scan background Removal and replacement
Scanner controller board
Flatbed scanner assembly
80Removing the flatbed scanner assembly 3
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83Removing the power supply 2
Power supply
85Removing the power supply 5 Removal and replacement
86Removing the power supply 6 Remove the power supply
Keyboard cable
87Removing the keyboard cable 1 Removal and replacement
89Removing the keyboard cable 3
91Removing the keyboard cable 5 Removal and replacement
Flatbed-unit assembly. See Flatbed scanner assembly on
Power-switch assembly
Scanner base fan
Flatbed unit. See Flatbed scanner assembly on
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Remove the flatbed unit. See Flatbed scanner assembly on
Power plug
97Removing the SCB cable Remove the SCB cable
SCB cable
Internal control-panel cable
Troubleshooting
Initial troubleshooting checklist
Troubleshooting process
Troubleshooting checklist
Power-on troubleshooting overview
Power-on checks
Control-panel message types
Control-panel messages
Resolve control-panel messages
1Control-panel messages
Control-panel messages
Xxxxx Error To Continue Turn Off Then On
Control panel message Description
8X.YYYY Embedded Jetdirect Error
Internal Disk EIO
HP Digital Sending Delivery Error
Unable to Send
Problem
Operational issues
Operational issues
Touch Administration and then touch Language
Problem Action to take
HP Jetdirect LEDs
LEDs
Formatter LED
Clear jams
Solve repeated jams
To print the calibration target
Calibrate the scanner
Calibrate Scanner
To calibrate the scanner
Calibrating the control panel
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Troubleshooting the Ldap Find Settings process
Resolve e-mail problems
Finding the Ldap server address
Verifying an Ldap address
Verifying an Smtp address
Finding an Smtp server address
Embedded LAN troubleshooting
Resolve network-connectivity problems
Error codes
LAN diagnostics
Ping test
Hardware-failure troubleshooting for the embedded LAN
To enable or disable the LAN
Connectivity problems
To verify communication over the network
Verifying communication over the network
Cold reset
Service-mode functions
Nvram initialization
To perform a partial Nvram initialization
Disk initialization
Service menu
Features
Troubleshooting tools
Embedded Web server
View the EWS Web pages
Information pages
Settings pages
Digital sending pages
HP Web Jetadmin software
Networking pages
Scanner tests
Diagnostic tools
Control-panel tests
LED test
Buttons test
Display test
Touchscreen test
Determine the current level of firmware
Upgrade the firmware
Download new firmware from the HP Web site
Upgrade the firmware
Upgrade the HP Jetdirect Inside firmware
Use HP Web Jetadmin to upgrade the firmware
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Digital-sender wiring diagram
Troubleshooting diagrams
Scanner/Controller PCA
Scanner controller board diagram
Parts used in troubleshooting
Enww
Enww
Parts and diagrams
Enww
1Common fasteners
Screws that are used in the digital sender
Related documentation and software
1Related documentation and software Parts and diagrams
Reference Description Part Number Quantity
2Related documentation and software
Customer-replaceable components
2Customer-replaceable components Parts and diagrams
3Customer-replaceable components
3Control-panel overlays Parts and diagrams
4Control-panel overlays
4Maintenance kits Parts and diagrams
5Maintenance kits
Memory
Memory
ADF components
6ADF Assembly Parts and diagrams
PF2284-SVPNI
7ADF Assembly
7ADF base assembly Parts and diagrams
8ADF base assembly
8Separation pad case Parts and diagrams
9Separation pad case
9Pickup roller assembly Parts and diagrams
10Pickup roller assembly
10Control-panel cover assembly Parts and diagrams
11Control-panel cover assembly
11Control-panel assembly Parts and diagrams
12Control-panel assembly
12ADF left cover Parts and diagrams
13ADF left cover
13ADF input tray assembly Parts and diagrams
14ADF input tray assembly
Scanner and bottom assemblies
14Scanner assembly Parts and diagrams
15Scanner assembly
15Bottom unit assembly Parts and diagrams
16Bottom unit assembly
16 Power plug
17 Power plug
17Top formatter Parts and diagrams
18Top formatter
18 Fan assembly
19Fan assembly
19Keyboard assembly Parts and diagrams
20Keyboard assembly
20Lower cover assembly Parts and diagrams
21Lower cover assembly
21Scanner rear cover Parts and diagrams
22Scanner rear cover
23Alphabetical parts list
Alphabetical parts list
Alphabetical parts list
Lower cover assembly
Scanner assembly
Fan assembly on
Separation pad case
24Numerical parts list
Numerical parts list
Numerical parts list
CB472-60141 User Guide CD
IR4041P021NI Screw, BTN, M3x8
IR4044P525NI Power supply
PF2284P061NI Output bin extender
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Hewlett-Packard limited warranty statement
Service and support
Customer self repair warranty service
Hewlett-Packard limited warranty statement for software
HP maintenance agreements
Availability of support and service
Next-Day Onsite Service
Specifications
Electrical specifications
Physical specifications
Power consumption specifications
Table B-4Environmental specifications1
Environmental specifications
Acoustic emissions
Table B-5Acoustic emissions
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Regulatory information
FCC regulations
Environmental Product Stewardship program
Material Safety Data Sheet Msds For more information
Declaration of Conformity
Declaration of conformity
Canadian DOC regulations
Country-/region-specific safety statements
Vcci statement Japan EMI statement Korea
Index
LAN
Msds
Right cover, removing
Page
CB472-90938* *CB472-90938
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