Table 6-1 Control-panel messages (continued)
Control panel message | Description | Recommended action |
|
|
|
| 30.1.19 = An error occurred at the scanner |
|
| lamp. |
|
| 30.1.22 = A fatal hardware error has occurred |
|
| in the scanner. |
|
| 30.1.23 = A |
|
| occurred. |
|
| 30.1.24 = The ADF |
|
| 30.1.25 = A general error has occurred in the |
|
| scanner or ADF. This error is most likely a |
|
| memory corruption. |
|
| 30.1.29 = The ADF output bin is full. |
|
| 30.1.30 = A DCFIFO overflow has occurred |
|
| on the CPB. |
|
| 30.1.34 = A cable error or loss of |
|
| communication with the formatter has |
|
| occurred. |
|
| 30.1.36 = The |
|
| failed. The device automatically tries to |
|
| upgrade the firmware again the next time the |
|
| device is turned on. |
|
49.XXXXX ERROR - To Continue Turn Off Then On
A critical firmware error has occurred.
This type of error can be caused by invalid print commands, corrupt data, or invalid operations.
In some instances, electrical noise in the cable can corrupt data during transmission to the device. Other causes include
Sometimes, the formatter itself is at fault, which is usually indicated by a 79.XXXX
ERROR - To Continue Turn Off Then On message.
1.Turn the device off, and then turn the device on.
2.Upgrade the firmware. See Upgrade the firmware on page 148.
3.Try printing a job from a different software program. If the job prints, go back to the first program and try printing a different file. If the message appears only with a certain software program or print job, contact the software vendor for assistance.
4.If the message persists when using different software programs and attempting specific print jobs, disconnect all of the cables that connect the device to the network or a computer.
5.Turn the device off.
6.Remove all DIMMs and
7.Remove all of the EIO devices.
8.Turn the device on.
9.If the error message disappears, reinstall each DIMM,
116 Chapter 6 Troubleshooting | ENWW |