HP 910 manual HP support, Technical information

Page 5

Contents

 

 

Installation problems

68

 

Power light is on or flashing

70

 

What the flashing light means

71

 

If an error message appears

71

 

If no error message appears

71

 

Printer does not print

71

 

Verify the following

71

 

Check the printer cable connection

72

 

Printer is stalled

73

 

If the printer still does not print

73

 

Document prints slowly

74

 

Print cartridge problems

75

 

Paper problems

77

 

Paper jam

78

 

Out-of-paper message

79

 

Printer prints on multiple sheets at once

79

 

Photos do not print correctly

80

 

Check the paper tray

80

 

Check the printer properties

80

 

Problems with borderless documents

80

 

Borderless printing guidelines

80

 

Image is printed at an angle

81

 

Fading occurs on the edges of a photo

81

 

Photo has an unwanted border

81

 

For small photo paper

82

 

For small photo paper with a tear-off tab

82

 

Print quality is poor

83

 

Document is misprinted

84

 

Text and images are misaligned

85

 

Document is printed off-center or at an angle

85

 

Parts of the document are missing or printed in the wrong place

85

 

Envelope is printed at an angle

85

 

Document does not reflect the new print settings

85

 

If you continue to have problems

85

A

HP support

 

 

Ink cartridge warranty information

86

 

Support process

86

 

HP support by phone

87

 

Phone support period

87

 

Placing a call

87

 

After the phone support period

87

B

Technical information

 

 

Printer specifications

88

Contents

3

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Contents HP 910 Printer Hewlett-Packard Company notices AccessibilityAcknowledgements VisualContents Troubleshooting MaintenancePrinting tips Printer softwareTechnical information HP supportIndex Section WelcomeChapter Special features Printer at a glance Get startedButtons and lights Power button and light Paper trays Cancel buttonTo unfold the paper trays Unfold the paper traysInput tray Output tray Paper guideTo fold the paper trays Fold the paper traysGet started Replace print cartridges Print cartridgesUse print cartridges To remove plastic tape from a print cartridge Ink-backup modeExit ink-backup mode Ink-backup mode outputConnect the printer Print borderless photos Print photosOrientation Portrait or Landscape PrintPrint photos with a border Click the Printing Shortcuts tab Photo print cartridge To change the HP Real Life Technologies settingHP Real Life Technologies photo fix Exif Print To install the photo print cartridgeStore and handle photo paper To use the photo print cartridgeHandling Save money when printing photosStorage Print e-mail Print other documentsPrint documents Print letters Print letters Print envelopes Print postcards Print index cards and other small media Print labels Print CD/DVD tattoos Print transparencies Print brochures Greeting cards Print greeting cardsTwo-sided printing Manual Print Quality Normal Print bookletsLeft Edge Booklet Right Edge Booklet Print posters Paper Type Plain paper Orientation Portrait or Landscape Print iron-on transfersClick Printer Features, and then set Mirror Image to On Printing shortcuts Printing tipsPrint a test Create printing shortcuts Set the page orderUse printing shortcuts To create a printing shortcutPrint in grayscale Fast/Economical printingPrint multiple pages on a single sheet of paper Print preview Two-sided printingGeneral Everyday printing Select a paper type Set a custom paper sizeChange the print speed or quality To define a custom paper sizePrint quality settings Print resolutionTo view the print resolution Maximum dpiBound two-sided documents Resize a documentPortrait Presentation printingPrinter software Make the HP Printer the default printerSet default print settings To open the Printer Properties dialog box To change the default print settingsPrinter Properties dialog box Ink Status window Whats This? helpDownload HP Photosmart Software Download printer software updatesTo download a printer software update Install print cartridges MaintenancePrint cartridge combinations Selection numbersPrinting with one print cartridge Installation instructionsTo install a print cartridge Slide the print cartridge out of the cradle Align print cartridges Calibrate color Automatically clean print cartridgesMaintain the printer body View estimated ink levelsRemove ink from your skin and clothing Click the Estimated Ink Level tabTo manually clean print cartridge contacts Manually clean print cartridgesTo prepare to clean Print cartridge protector Maintain print cartridgesPrint cartridge storage and handling To open the printer Toolbox Printer ToolboxTo order print cartridges from your desktop Shop for ink suppliesPrint cartridge error messages TroubleshootingError messages Installation program stops Installation problemsOther error messages Unknown Device message displays Solution To resolve the problemPrinter name does not appear Power light is on or flashingTo reinstall the printer software If no error message appears If an error message appearsPrinter does not print What the flashing light meansClear the print queue Check the printer cable connectionIf the printer still does not print To stop and restart the print servicePrinter is stalled Document prints slowly Solution To verify and install the correct print cartridges Print cartridge problemsIncorrect or missing print cartridge Click the Estimated Ink Levels tabLow on ink Print cartridge is faulty or not installed properlyPrint cartridge is in the wrong slot message Printing in ink-backup mode message Paper problemsTo clear a paper jam Paper jamPrinter does not feed paper Out-of-paper messagePrinter prints on multiple sheets at once Photos do not print correctly Problems with borderless documentsCheck the paper tray Check the printer propertiesPhoto has an unwanted border Image is printed at an angleFading occurs on the edges of a photo For small photo paper with a tear-off tab For small photo paperPrint quality is poor SolutionFaded prints with ink streaks Prints are fadedBlank pages print Document is misprintedDocument does not reflect the new print settings If you continue to have problemsText and images are misaligned Document is printed off-center or at an angleHP support Ink cartridge warranty informationAfter the phone support period Phone support period Placing a callTechnical information Printer specificationsPaper use Material safety data sheetsPlastics Recycling programRegulatory notices FCC statement LED indicator statementTechnical information HP 910 Printer declaration of conformity Index IndexIndex USB