HP 910 manual If you continue to have problems, Text and images are misaligned

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•Envelope is printed at an angle

•Document does not reflect the new print settings

Text and images are misaligned

If the text and images on your printouts are misaligned, then align the print cartridges.

Document is printed off-center or at an angle

1.Verify that the paper is correctly placed in the input tray.

2.Verify that the paper guide fits firmly against the edge of the paper.

3.Reprint the document.

Parts of the document are missing or printed in the wrong place

Open the Printer Properties dialog box and confirm the following options:

Tab

Features

Setting

Portrait or Landscape: Verify the appropriate orientation.

Size: Verify the appropriate paper size.

Scale to paper size: Select this option to scale text and graphics to the paper size specified in the corresponding drop-down list.

If parts of the document are still missing, the printer settings might be overridden by the software program print settings. Select the appropriate print settings from within the software program.

Envelope is printed at an angle

1.Slide the flap inside the envelope before loading it in the printer.

2.Confirm that the paper guide fits firmly against the edge of the envelope.

3.Reprint the envelope.

Document does not reflect the new print settings

The printer settings might differ from the software program print settings. Select the appropriate print settings within the software program.

If you continue to have problems

If you continue to have problems after investigating the troubleshooting topics, shut down your computer and then restart it.

If you still have questions after restarting your computer, visit HP Technical Support at www.hp.com/support.

For information about the support process, see HP support.

If you continue to have problems

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Troubleshooting

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Contents HP 910 Printer Visual AccessibilityHewlett-Packard Company notices AcknowledgementsContents Printer software MaintenanceTroubleshooting Printing tipsTechnical information HP supportIndex Section WelcomeChapter Special features Printer at a glance Get startedButtons and lights Power button and light Paper trays Cancel buttonTo unfold the paper trays Unfold the paper traysInput tray Output tray Paper guideTo fold the paper trays Fold the paper traysGet started Print cartridges Use print cartridgesReplace print cartridges To remove plastic tape from a print cartridge Ink-backup modeExit ink-backup mode Ink-backup mode outputConnect the printer Print borderless photos Print photosOrientation Portrait or Landscape PrintPrint photos with a border Click the Printing Shortcuts tab To change the HP Real Life Technologies setting HP Real Life Technologies photo fixPhoto print cartridge To use the photo print cartridge To install the photo print cartridgeExif Print Store and handle photo paperSave money when printing photos StorageHandling Print e-mail Print other documentsPrint documents Print letters Print letters Print envelopes Print postcards Print index cards and other small media Print labels Print CD/DVD tattoos Print transparencies Print brochures Print greeting cards Two-sided printing ManualGreeting cards Print Quality Normal Print bookletsLeft Edge Booklet Right Edge Booklet Print posters Paper Type Plain paper Orientation Portrait or Landscape Print iron-on transfersClick Printer Features, and then set Mirror Image to On Printing tips Print a testPrinting shortcuts To create a printing shortcut Set the page orderCreate printing shortcuts Use printing shortcutsFast/Economical printing Print multiple pages on a single sheet of paperPrint in grayscale Two-sided printing General Everyday printingPrint preview To define a custom paper size Set a custom paper sizeSelect a paper type Change the print speed or qualityMaximum dpi Print resolutionPrint quality settings To view the print resolutionBound two-sided documents Resize a documentPortrait Presentation printingMake the HP Printer the default printer Set default print settingsPrinter software To change the default print settings Printer Properties dialog boxTo open the Printer Properties dialog box Ink Status window Whats This? helpDownload printer software updates To download a printer software updateDownload HP Photosmart Software Selection numbers MaintenanceInstall print cartridges Print cartridge combinationsInstallation instructions To install a print cartridgePrinting with one print cartridge Slide the print cartridge out of the cradle Align print cartridges Calibrate color Automatically clean print cartridgesClick the Estimated Ink Level tab View estimated ink levelsMaintain the printer body Remove ink from your skin and clothingManually clean print cartridges To prepare to cleanTo manually clean print cartridge contacts Maintain print cartridges Print cartridge storage and handlingPrint cartridge protector To open the printer Toolbox Printer ToolboxTo order print cartridges from your desktop Shop for ink suppliesTroubleshooting Error messagesPrint cartridge error messages Installation problems Other error messagesInstallation program stops Unknown Device message displays Solution To resolve the problemPower light is on or flashing To reinstall the printer softwarePrinter name does not appear What the flashing light means If an error message appearsIf no error message appears Printer does not printClear the print queue Check the printer cable connectionTo stop and restart the print service Printer is stalledIf the printer still does not print Document prints slowly Click the Estimated Ink Levels tab Print cartridge problemsSolution To verify and install the correct print cartridges Incorrect or missing print cartridgePrint cartridge is faulty or not installed properly Print cartridge is in the wrong slot messageLow on ink Printing in ink-backup mode message Paper problemsTo clear a paper jam Paper jamOut-of-paper message Printer prints on multiple sheets at oncePrinter does not feed paper Check the printer properties Problems with borderless documentsPhotos do not print correctly Check the paper trayImage is printed at an angle Fading occurs on the edges of a photoPhoto has an unwanted border For small photo paper with a tear-off tab For small photo paperPrints are faded SolutionPrint quality is poor Faded prints with ink streaksBlank pages print Document is misprintedDocument is printed off-center or at an angle If you continue to have problemsDocument does not reflect the new print settings Text and images are misalignedHP support Ink cartridge warranty informationAfter the phone support period Phone support period Placing a callTechnical information Printer specificationsRecycling program Material safety data sheetsPaper use PlasticsRegulatory notices FCC statement LED indicator statementTechnical information HP 910 Printer declaration of conformity Index IndexIndex USB