HP 910 manual Print quality is poor, Faded prints with ink streaks, Prints are faded, Solution

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Print quality is poor

If you are having problems with print quality, try the solutions in this section and observe the following guidelines:

Replace refilled or empty cartridges.

Check the device settings to make sure that the print mode and paper selection is correct for the paper and the task.

For more information, see Select a paper type.

Print and evaluate a self-test.

For more information, see Print a test page.

If the self-test shows a defect, try the following:

Clean the print cartridges automatically. For more information, see Automatically clean print cartridges.

If there are ink streaks in your prints, clean the electrical contacts. For more information, see Manually clean print cartridges.

Replace the print cartridge. For more information, see Replace print cartridges.

If the self-test does not show a problem, investigate other causes, such as the image file or software program.

For additional print cartridge troubleshooting, visit the HP Web site at www.hp.com/ support.

This section contains the following topics:

Faded prints with ink streaks

Prints are faded

Blank pages print

Faded prints with ink streaks

Solution: If your printed pages faded or if they contain ink streaks, the print cartridges might be low on ink or might need to be cleaned. For more information, see View estimated ink levels and Automatically clean print cartridges.

Prints are faded

Solution:

Verify that neither of the print cartridges is low on ink.

For more information, see View estimated ink levels. If a print cartridge is low on ink, consider replacing the print cartridge. For the correct part numbers, see the reference guide that came with the printer.

Verify that a black print cartridge is installed.

If the black text and images on your printouts are faded, you might be printing with only the tri-color print cartridge. Insert a black print cartridge, in addition to the tri-color print cartridge, for optimal black print quality.

Print quality is poor

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Troubleshooting

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Contents HP 910 Printer Hewlett-Packard Company notices AccessibilityAcknowledgements VisualContents Troubleshooting MaintenancePrinting tips Printer softwareTechnical information HP supportIndex Section WelcomeChapter Special features Printer at a glance Get startedButtons and lights Power button and light Paper trays Cancel buttonTo unfold the paper trays Unfold the paper traysInput tray Output tray Paper guideTo fold the paper trays Fold the paper traysGet started Use print cartridges Print cartridgesReplace print cartridges To remove plastic tape from a print cartridge Ink-backup modeExit ink-backup mode Ink-backup mode outputConnect the printer Print borderless photos Print photosOrientation Portrait or Landscape PrintPrint photos with a border Click the Printing Shortcuts tab HP Real Life Technologies photo fix To change the HP Real Life Technologies settingPhoto print cartridge Exif Print To install the photo print cartridgeStore and handle photo paper To use the photo print cartridgeStorage Save money when printing photosHandling Print e-mail Print other documentsPrint documents Print letters Print letters Print envelopes Print postcards Print index cards and other small media Print labels Print CD/DVD tattoos Print transparencies Print brochures Two-sided printing Manual Print greeting cardsGreeting cards Print Quality Normal Print bookletsLeft Edge Booklet Right Edge Booklet Print posters Paper Type Plain paper Orientation Portrait or Landscape Print iron-on transfersClick Printer Features, and then set Mirror Image to On Print a test Printing tipsPrinting shortcuts Create printing shortcuts Set the page orderUse printing shortcuts To create a printing shortcutPrint multiple pages on a single sheet of paper Fast/Economical printingPrint in grayscale General Everyday printing Two-sided printingPrint preview Select a paper type Set a custom paper sizeChange the print speed or quality To define a custom paper sizePrint quality settings Print resolutionTo view the print resolution Maximum dpiBound two-sided documents Resize a documentPortrait Presentation printingSet default print settings Make the HP Printer the default printerPrinter software Printer Properties dialog box To change the default print settingsTo open the Printer Properties dialog box Ink Status window Whats This? helpTo download a printer software update Download printer software updatesDownload HP Photosmart Software Install print cartridges MaintenancePrint cartridge combinations Selection numbersTo install a print cartridge Installation instructionsPrinting with one print cartridge Slide the print cartridge out of the cradle Align print cartridges Calibrate color Automatically clean print cartridgesMaintain the printer body View estimated ink levelsRemove ink from your skin and clothing Click the Estimated Ink Level tabTo prepare to clean Manually clean print cartridgesTo manually clean print cartridge contacts Print cartridge storage and handling Maintain print cartridgesPrint cartridge protector To open the printer Toolbox Printer ToolboxTo order print cartridges from your desktop Shop for ink suppliesError messages TroubleshootingPrint cartridge error messages Other error messages Installation problemsInstallation program stops Unknown Device message displays Solution To resolve the problemTo reinstall the printer software Power light is on or flashingPrinter name does not appear If no error message appears If an error message appearsPrinter does not print What the flashing light meansClear the print queue Check the printer cable connectionPrinter is stalled To stop and restart the print serviceIf the printer still does not print Document prints slowly Solution To verify and install the correct print cartridges Print cartridge problemsIncorrect or missing print cartridge Click the Estimated Ink Levels tabPrint cartridge is in the wrong slot message Print cartridge is faulty or not installed properlyLow on ink Printing in ink-backup mode message Paper problemsTo clear a paper jam Paper jamPrinter prints on multiple sheets at once Out-of-paper messagePrinter does not feed paper Photos do not print correctly Problems with borderless documentsCheck the paper tray Check the printer propertiesFading occurs on the edges of a photo Image is printed at an anglePhoto has an unwanted border For small photo paper with a tear-off tab For small photo paperPrint quality is poor SolutionFaded prints with ink streaks Prints are fadedBlank pages print Document is misprintedDocument does not reflect the new print settings If you continue to have problemsText and images are misaligned Document is printed off-center or at an angleHP support Ink cartridge warranty informationAfter the phone support period Phone support period Placing a callTechnical information Printer specificationsPaper use Material safety data sheetsPlastics Recycling programRegulatory notices FCC statement LED indicator statementTechnical information HP 910 Printer declaration of conformity Index IndexIndex USB