HP 6980 manual Computer and the printer are on the same subnet

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2 The computer and the printer are on the same subnet.

After software installation

Printer does not print

If the printer does not print, verify the following:

The printer is loaded with paper.

The printer is not experiencing a paper jam.

The Print Cartridge Status lights on the front of the printer are not illuminated or flashing.

The printer is selected in the application from which you are attempting to print.

The network is operational and the network hub, switch, or router is powered on.

For further troubleshooting information, see the printer online user’s guide installed on the computer.

Check the Network light on the front of the printer. If the Network light is not illuminated, the printer is not connected to the network.

Verify that the cable connections are secure. If the cable connections are secure, press the Report Page button on the front of the printer to print an HP Report page.

Network Guide

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Contents HP Deskjet 6980 series Hewlett-Packard Company notices AccessibilityAcknowledgements Terms and conventionsContents HP Deskjet 6980 series Print an HP Report HP ReportUnderstand the HP Report URL WirelessNetwork Name Ssid Miscellaneous Embedded Web server EWSItem Meaning Change wireless security settings Configure the printer Configure the printer for a software firewallProblem Under the Connections heading, click WirelessAssign the printer a static IP address Get ready SolutionAssign the static IP address Reset the printer to factory default settingsOption Default setting Chapter Connect the Ethernet cable if it is not connected During software installationCheck the Network light Verify that the computer is connected to the network Disable any software firewall running on the computerPlace the printer and the computer on the same subnet Check the Signal Strength Wireless Access Point WAP filters by MAC address Network settings are wrong or have changed After software installationUnder the Connections heading click Wireless Software firewall is blocking access to the printerPrinter and the computer are not on the same subnet SecureEasySetup setup errorsError message Low signal Chapter Computer cannot find the printer During installationComputer and the printer are on different subnets Computer and the printer are on the same subnet Printer and the computer are on different subnets Click the IP Configuration tab Network settings have changedChapter Page Page Page C8969-90031
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