HP 6980 manual Solution, Assign the printer a static IP address Get ready

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Solution

In order for the printer to be usable on a network on which computers are protected by a software firewall, you must do the following:

1.Temporarily disable the software firewall before installing the printer software on a computer.

2.Assign the printer a static IP address.

Temporarily disabling the software firewall before installation

Before assigning the printer a static IP address and then installing the printer software on a computer, temporarily disable the software firewall on the computer. For instructions about disabling the software firewall, see the documentation that came with the software firewall.

Whenever the software firewall is disabled, HP strongly recommends that the following items be installed on the computer:

A hardware device, such as a gateway, that provides firewall protection between the computer and the Internet

An up-to-date anti-virus software program

For maximum virus protection while the firewall is disabled, disconnect the computer or router from the Internet while you install the printer software on the computer. After the printer software is installed, you can reconnect the computer or router to the Internet.

After disabling the software firewall, follow the steps for assigning the printer a static IP address.

Assign the printer a static IP address

Get ready

Before assigning the printer a static IP address, you must find the following information about the network:

The IP address range of the network DHCP server

Subnet mask

Gateway

To find this information, see the configuration utility for the network router or switch. Otherwise, see the documentation that came with the network router or switch.

The static IP address must be outside the range of IP addresses that the network assigns to devices on the network.

For example, a network might use DHCP to assign IP addresses that range from

10.0.0.1to 10.0.0.100. In this case, 10.0.0.25 would not be a good static IP address to assign to the printer since it falls in the range of IP addresses assigned by the network. However, 10.0.0.101 would be a good static IP address because it falls outside the range of IP addresses assigned by the network.

Network Guide

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Contents HP Deskjet 6980 series Terms and conventions AccessibilityHewlett-Packard Company notices AcknowledgementsContents HP Deskjet 6980 series Understand the HP Report HP ReportPrint an HP Report URL WirelessNetwork Name Ssid Item Meaning Embedded Web server EWSMiscellaneous Change wireless security settings Under the Connections heading, click Wireless Configure the printer for a software firewallConfigure the printer ProblemAssign the printer a static IP address Get ready SolutionAssign the static IP address Reset the printer to factory default settingsOption Default setting Chapter Check the Network light During software installationConnect the Ethernet cable if it is not connected Place the printer and the computer on the same subnet Disable any software firewall running on the computerVerify that the computer is connected to the network Check the Signal Strength Wireless Access Point WAP filters by MAC address Software firewall is blocking access to the printer After software installationNetwork settings are wrong or have changed Under the Connections heading click WirelessPrinter and the computer are not on the same subnet SecureEasySetup setup errorsError message Low signal Chapter Computer cannot find the printer During installationComputer and the printer are on different subnets Computer and the printer are on the same subnet Printer and the computer are on different subnets Click the IP Configuration tab Network settings have changedChapter Page Page Page C8969-90031
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