HP 450 manual Troubleshooting, General troubleshooting tips, Quick checkup, Check the power

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7 Troubleshooting

This chapter provides solutions to common problems, such as paper jams and poor print quality. If your printer is not operating properly and these suggestions do not solve your problem, try to print a diagnostic page, and then contact HP Customer Support (see Printing diagnostic and configuration pages and Customer Support).

General troubleshooting tips

If you have a problem with the printer or have trouble printing, first try the following troubleshooting tips to help diagnose and solve the problem:

Complete the quick checkup steps.

Print a diagnostic page and a configuration page to help you diagnose printer problems.

Quick checkup

The following steps can help you identify and solve printer problems.

Step 1: Check the power

Make sure the power cord and power adapter are connected firmly to the printer and to a working outlet and that the printer is turned on.

If you are using battery power, check the Power LED to make sure the battery power is not low:

Lights up in green when 41-100% charged

Lights up in amber when 10-40% charged

Lights up in red when less than 10% charged

For more information, see Charging and using the battery.

Step 2: Check the front access cover

Make sure the front access cover is closed.

ENWW

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Contents Hp deskjet 450 mobile printer User’s guide Enww Contents Using the Toolbox For more information Setting UpFront view Understanding printer parts and functionsBottom view Back viewUnderstanding printer buttons and LEDs Check the box contents Setting up the printerConnect the power cord Unpack the printerTurn on the printer Install the print cartridgesEnww Connect the printer cable if required Install the softwareLoad paper For WindowsBattery safety Using the battery optionalAlign the print cartridges Installing the battery Understanding the batteryCharging and using the battery Important notes Removing the batteryTravel tips USB Installing SoftwareFor Windows To install the printer driverMaking copies of the printer software To uninstall the software To verify the installationFor Macintosh To install the printer driver Mac OSFor Palm OS Installing software for PDAsBtPrint System requirementsTo install the HP Deskjet 450 PDA Guide Installing other softwarePrinting from mobile phones To copy from the Starter CDPrinting Printer features Windows and MacintoshTo change default print settings To change print settings for the current documentPrinting from notebooks and desktops Windows Infrared printing To print from a Windows applicationSelecting the default printer using other options Bluetooth printingPrinting from Macintosh Using the HP Inkjet Utility Selecting the default printer in OSDisplaying the HP Inkjet Utility Viewing the HP Inkjet Utility panels Two-sided printingCanceling a print job Tips for selecting and using print media Selecting and UsingPrint Media Selecting print mediaMinimum printing margins Loading print mediaPrinting cards Calibrating color Printing photographsPrinting digital camera photographs To print from a CompactFlash card Printing on transparencies For Windows Printer Status tab Using the ToolboxInformation tab MyPrintMileage Installing myPrintMileage AgentPrinter Services tab Cleaning the print cartridges Cleaning the printerMaintaining the Printer To perform a level 1 cleaning To clean the print cartridgesTo perform a level 2 cleaning Aligning the print cartridges To perform a level 3 cleaningTo align from the printer driver in Windows To align in Macintosh USB only Replacing the print cartridgesTo align in DOS Enww Calibrating color Single-cartridge printing modeReplaceable ink service module General troubleshooting tips TroubleshootingCheck the power Check the front access coverCheck the printer connection BluetoothParallel or USB InfraredCheck the printer selection Check the print settingsCheck the print media Check the LEDsPrinting diagnostic and configuration pages Solving printer problemsGetting printer information Printing a demoCheck the printer setup Check the front access coverPrinter takes a long time to print Check the status of the print cartridges Unexpected printer shutdownCheck available system resources Be patientBlank page is printed Solving printing problemsMeaningless characters are printed Placement of the text or graphics is wrong Something on the page is missing or incorrect Check the color print settingsCheck that the media is loaded correctly Check if print cartridge is removedPoor print quality Check the print modeInk is smearing Check the paper qualityCheck the media type print setting Check the printer driver settingsInk is not filling the text or graphics completely Faded or dull-colored outputWrong colors are printing Colors are printing as black and whiteCheck the print settings If printing using a single print cartridgeCheck the graphics placement Bleeding colors in printoutBluetooth printing does not work Wireless printing problemsInfrared printing does not work Paper output problem Solving media feed problemsMedia is not picked up from the input tray Paper skewPrint media is jammed Tips for avoiding paper jams Solving Macintosh-specific problemsAccessories HP Supplies AccessoriesSupplies Print cartridgesHP Printing Paper HP Premium Inkjet Heavyweight PaperHP Office Paper HP Office Recycled PaperHP Photo Paper HP Premium Photo PaperHP Everyday Photo Paper HP Premium Glossy PaperHP Premium Plus Transparency Film HP Professional Brochure and Flyer PaperHP Premium Inkjet Transparency Film HP Greeting Card PaperPrinter Specifications Enww Enww LED Reference Enww Enww Enww Internet Customer SupportHp instant support HP telephone supportFor customers outside of North America For customers in North AmericaAustralia Calling from elsewhere in the worldExtent of Limited Warranty Hewlett-Packard Limited Warranty StatementLimitations of Liability Limitations of WarrantyLocal Law Declaration of Conformity Numerics IndexEnww Enww

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