Check the document file
Occasionally, a document file becomes corrupted. If you can print other documents from the same software application, try to print using a backup copy of your document, if available.
Check the symbol set
If you are using DOS, use the Deskjet Control Panel (DJCP) to set the appropriate symbol set for the language of your document.
Placement of the text or graphics is wrong
Check the page-orientation setting
The page orientation selected might not be correct for the document you are printing. Make sure the media size and page orientation selected in the software program match the settings in the printer driver.
For instructions about changing print settings, see Printing from notebooks and desktops (Windows).
Check the paper size
Make sure the paper size selected in the printer driver matches the paper size loaded in the printer.
The size of the document you are printing might be larger than the media in the tray, so that content is cut off because it is outside the printable area.
If the layout of the document you are trying to print will fit on a media size supported by the printer, then load the correct media size. Make sure to select the correct page orientation.
Alternatively, in Windows you can open the printer driver and click HP ZoomSmart in the Setup tab. Then select Scale to fit paper in device to scale the document to fit the media size currently selected.
Use the card slot for media 4.72 in (120 mm) width or less. Ensure the paper guide on the slot fits snugly against the media. Adjust the paper guide on the slot until it fits snugly against the left edge of the media.
If you do not have the Toolbox (Windows) or HP Inkjet Utility (Macintosh) installed, print a configuration page to check printer media settings for direct printing. This information will verify whether you are loading the correct media size and type before printing. See Printing diagnostic and configuration pages.
Check the margin settings
If the text or graphics are cut off at the edges of the page, make sure the margin settings for the document do not exceed the printable area of your printer.
For information about margin settings, see Minimum printing margins.
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