HP Color Inkjet cp1700 For customers in North America, For customers outside of North America

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3What is the brand and model of your computer?

4What is the version of printer software you are using?

5What printer driver did you select?

For customers in North America

During Warranty

US: 208 323 2551 Monday through Friday

 

6am to 6pm (MST)

 

Canada: 905 206 4663 Monday through Friday

 

8am to 8pm (EST)

 

 

Post Warranty

US: 208 323 2551 Monday through Friday 6am to

 

6pm (MST)

 

Canada: Toll free 877 621 4722 (Visa, MasterCard,

 

or American Express) Monday through Friday 8am

 

to 8pm (EST)

 

 

For customers outside of North America

In many European countries, HP provides toll-free telephone support service during the warranty period. However, some of the phone numbers listed below may not be toll-free. Please refer to the European Support Web Page at http://www.hp.com/cpso-support/guide/psd/ cscemea.html for associated fees. The European HP Customer Care Center is open Monday through Friday 8:30am to 6pm (EST).

I

Africa/Middle East

Argentina

41 22 780 71 11

Buenos Aires 11 4778 8380

 

 

Outside Buenos Aires 0810 555 5520

 

 

 

Australia

3 8877 8000

Austria 0660 6386

 

 

 

Belgium

 

Brazil

(Dutch)

02 626 88 06

Sao Paulo 11 3747 7799

(French)

02 626 88 07

11 4197 4998

 

 

Outside Sao Paulo 0800 15 7751

 

 

0800 13 0999

 

 

 

Canada

905 206 4663

Chile 800 36 0999

 

 

China 010 6564 5959

Colombia 9 800 91 9477

800 810 5959

 

 

 

Czech Republic 02 471 7327

Denmark 39 29 4099

 

 

Finland 0203 4 7 288

France 01 43 62 34 34

 

 

 

Germany

0180 52 58 143

Greece 01 6189890

 

 

 

ENWW

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Contents User’s guide Copyright Information Contents Using the Toolbox TroubleshootingMaintaining the printer LCD Messages Printer Specifications HP Supplies and AccessoriesOther resources for product information Getting startedSetting up Printer parts and locationsFront of printer LCD panel and infrared lens Back of printer Setting up the printer Auto-duplex unit optional accessoryCheck the box contents Unpack the printer Install Tray 2 optional accessoryInstall the auto-duplex unit Turn on the printer Install the ink cartridgesInstall the printheads Enww Media type Tray 1 Tray 2 Front Rear Manual feed Load paperTo load Tray 1 or Tray Tips for loading paperInstall the printer software Connect the interface cableTo load the front manual feed To set the LCD language Setting the LCD languageConnecting to a NetworkPeer-to-peer networks Client-server networks Establishing a network connection Installing the network printer on client computersTo configure Mac AppleTalk To install a network printer on a client computerClose the Chooser window Installing the Windows printer software Installingsoftware printerInstalling the printer driver To install the printer driverMaking copies of the software Installing the Macintosh printer software To verify the installationTo uninstall the software Uninstalling the software To install the printer driverInstalling other software Installing the software on DOSPrinter features Using the PrinterPrinter settings To change print settings for the current documentTo change default print settings Printer driver help Selecting print mediaJIS B5 Media handling Selecting a trayTo turn on Auto-Pick Minimum margins Tips for selecting and using print mediaCancelling a print job Performing printer tasksTwo-sided printing duplexing To perform manual duplexing To perform auto-duplexingInfrared printing Tips for two-sided printingTo print from a handheld device or laptop Tips for printing envelopes Printing on special mediaPrinting envelopes and cards To print envelopes or cards from TrayPrinting on transparencies Printing on media of user-defined sizeTo print on transparencies To print on media of user-defined size Using the rear manual feedTo print using the rear manual feed Using the Toolbox Printer Status tabInformation tab Printer Services tab Cleaning the printer To clean the inside of the printerMaintaining the printer Maintaining the printheads Cleaning the printheadsTo perform a level 1 printhead cleaning To perform a level 2 printhead cleaningTo align the printheads To perform a level 3 printhead cleaningAligning the printheads Replacing the printheadsTo replace an ink cartridge Maintaining the ink cartridgesTroubleshooting Resolving printer problemsChecking the basics Printer is not responding nothing prints Unexpected printer shutdownPrinter takes a long time to print Printer light blinks alternating amber and greenResolving printing problems Blank page printedInfrared printing does not work Something on the page is missing or incorrect Placement of the text or graphics is wrongCheck how the media is loaded Poor print qualityInk is smearing Colors are printing as black and white Resolving paper-feed problems Print media is jammedTo clear a jam Enww Enww Paper-feed problems Paper tray cannot be insertedTo avoid jams To print a diagnostic page from the LCD panel Printing a diagnosticHP telephone support Resolving common Macintosh problemsContacting customer support On the World Wide WebFor customers outside of North America For customers in North AmericaAustralia Calling from elsewhere in the worldInk cartridges HP Supplies AccessoriesAccessories SuppliesHP Bright White Inkjet Paper Parallel cablesUSB cable Network interfaceHP Photo Quality Inkjet/Design Glossy Paper HP Premium Photo PaperHP Photo Paper HP ColorFast Photo PaperHP Premium Inkjet Paper HP Design Heavyweight PaperHP Heavyweight Premium Paper HP Professional Brochure and Flyer PaperHP Iron-on T-shirt Transfers HP Banner PaperHP Textured Greeting Cards HP Greeting Card PaperLCD Messages Cancelling JOBExpired Available Printhead Access Standard International A6, A5, A4, A3, A3+ Printer SpecificationsWithout auto-duplex unit and Tray 2 installed Recommended Hewlett-Packard Limited Warranty Statement Limitations of Warranty Enww Declaration of Conformity Index Enww Input trays Enww Enww Enww Weight specifications media C-2 printer C-2 Enww