To avoid jams
lMake sure nothing is blocking the paper path.
lDo not overload the trays. Tray 1 holds 150 sheets of plain paper or 30 transparencies. Tray 2 holds 250 sheets of paper. The front manual feed holds up to ten sheets of paper or three transparencies.
lLoad paper properly. For instructions about loading media see “Load paper.”
lDo not use media that is curled or crumpled.
lAlways use media that conforms with specifications listed in “Selecting print media.”
lMake sure the output tray is not overly full when you send a job to print.
lBe sure to align the media against the right side of the tray.
lVerify that the guides are adjusted snugly against the stack of print media, but that they do not crinkle or bend the media.
Paper tray cannot be inserted
lWith the tray removed from the printer, turn the printer off and then on again. Reinsert the tray.
lMake sure the tray is aligned with the printer opening.
Paper-feed problems
Media is not picked up from Tray 1 or Tray 2
lCheck that the width guide is snug, but not tight, against the paper stack.
lMake sure the media you are using is not curled. Uncurl paper by bending it in the opposite direction of the curl.
ENWW |