HP Color Inkjet cp1700 manual Resolving paper-feed problems, Print media is jammed, To clear a jam

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Bleeding colors in printout

Check the print settings

lSome paper type settings (such as Transparency Films and Photo Papers) and print quality settings (such as Best) require more ink than others. Choose different print settings in the Print Settings dialog box. Also, make sure that you have selected the correct media type in the Print Settings dialog box.

Check the ink cartridges

lMake sure the ink cartridges have not been tampered with. Refilling processes and the use of incompatible inks can disrupt the intricate printing system and result in reduced print quality and damage to the printer. HP does not guarantee or support refilled ink cartridges.

For information about ordering HP accessories, see “HP Supplies and Accessories.”

Colors do not line up properly

Check the printheads

lThe printheads on your printer are automatically aligned when a printhead is replaced. However, you might notice print quality improvement by performing the alignment procedure. You can align the printheads from the Toolbox.

For instructions about how to align the printheads from the LCD panel, see “Aligning the printheads.”

Check the graphics placement

lUse the zoom or print preview feature of your software to check for gaps in the placement of graphics on the page.

Resolving paper-feed problems

This section provides solutions to common paper-feed problems.

Print media is jammed

If the print media is jammed in the printer, follow these instructions to clear the jam.

To clear a jam

Information about Tray 2 and the auto-duplex unit is only applicable if you have purchased these accessories.

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Contents User’s guide Copyright Information Contents Using the Toolbox TroubleshootingMaintaining the printer LCD Messages Printer Specifications HP Supplies and AccessoriesOther resources for product information Getting startedSetting up Printer parts and locationsFront of printer LCD panel and infrared lens Back of printer Setting up the printer Auto-duplex unit optional accessoryCheck the box contents Unpack the printer Install Tray 2 optional accessoryInstall the auto-duplex unit Turn on the printer Install the ink cartridgesInstall the printheads Enww Media type Tray 1 Tray 2 Front Rear Manual feed Load paperTo load Tray 1 or Tray Tips for loading paperInstall the printer software Connect the interface cableTo load the front manual feed To set the LCD language Setting the LCD languageConnecting to a NetworkPeer-to-peer networks Client-server networks Establishing a network connection Installing the network printer on client computersTo configure Mac AppleTalk To install a network printer on a client computerClose the Chooser window Installing the Windows printer software Installingsoftware printerInstalling the printer driver To install the printer driverMaking copies of the software Installing the Macintosh printer software To verify the installationTo uninstall the software Uninstalling the software To install the printer driverInstalling other software Installing the software on DOSPrinter features Using the PrinterPrinter settings To change print settings for the current documentTo change default print settings Printer driver help Selecting print mediaJIS B5 Media handling Selecting a trayTo turn on Auto-Pick Minimum margins Tips for selecting and using print mediaCancelling a print job Performing printer tasksTwo-sided printing duplexing To perform manual duplexing To perform auto-duplexingInfrared printing Tips for two-sided printingTo print from a handheld device or laptop Printing envelopes and cards Printing on special mediaTo print envelopes or cards from Tray Tips for printing envelopesPrinting on transparencies Printing on media of user-defined sizeTo print on transparencies To print on media of user-defined size Using the rear manual feedTo print using the rear manual feed Using the Toolbox Printer Status tabInformation tab Printer Services tab Cleaning the printer To clean the inside of the printerMaintaining the printer To perform a level 1 printhead cleaning Cleaning the printheadsTo perform a level 2 printhead cleaning Maintaining the printheadsAligning the printheads To perform a level 3 printhead cleaningReplacing the printheads To align the printheadsTo replace an ink cartridge Maintaining the ink cartridgesTroubleshooting Resolving printer problemsChecking the basics Printer is not responding nothing prints Unexpected printer shutdownPrinter takes a long time to print Printer light blinks alternating amber and greenResolving printing problems Blank page printedInfrared printing does not work Something on the page is missing or incorrect Placement of the text or graphics is wrongCheck how the media is loaded Poor print qualityInk is smearing Colors are printing as black and white Resolving paper-feed problems Print media is jammedTo clear a jam Enww Enww Paper-feed problems Paper tray cannot be insertedTo avoid jams To print a diagnostic page from the LCD panel Printing a diagnosticContacting customer support Resolving common Macintosh problemsOn the World Wide Web HP telephone supportFor customers outside of North America For customers in North AmericaAustralia Calling from elsewhere in the worldAccessories HP Supplies AccessoriesSupplies Ink cartridgesUSB cable Parallel cablesNetwork interface HP Bright White Inkjet PaperHP Photo Paper HP Premium Photo PaperHP ColorFast Photo Paper HP Photo Quality Inkjet/Design Glossy PaperHP Heavyweight Premium Paper HP Design Heavyweight PaperHP Professional Brochure and Flyer Paper HP Premium Inkjet PaperHP Textured Greeting Cards HP Banner PaperHP Greeting Card Paper HP Iron-on T-shirt TransfersLCD Messages Cancelling JOBExpired Available Printhead Access Standard International A6, A5, A4, A3, A3+ Printer SpecificationsWithout auto-duplex unit and Tray 2 installed Recommended Hewlett-Packard Limited Warranty Statement Limitations of Warranty Enww Declaration of Conformity Index Enww Input trays Enww Enww Enww Weight specifications media C-2 printer C-2 Enww