HP 6120 manual Windows USB

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FDR_RG.book Page 15 Wednesday, July 31, 2002 9:38 AM

Windows USB

Use the information in this section if you have problems setting up your HP printer with a USB cable. If you need help after the printer is set up, see the onscreen user’s guide.

what is the problem?

The Plug and Play operation did not complete (the New Hardware Wizard did not finish).

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possible causes...

The computer could not find the printer driver.

to solve the problem...

1.Cancel the New Hardware Wizard.

2.Remove the printer software CD from the CD-ROM drive.

3.Re-insert the printer software CD into the computer’s CD-ROM drive.

4.Follow the onscreen instructions to install the printer software.

If the installation program does not start automatically, then see “to solve the problem...” on page 13.

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Image 17 Contents
Hp deskjet 6120 series printer FDRRG.book Page ii Wednesday, July 31, 2002 938 AM Reference guide Acknowledgements What’s in the box Introducing the hp deskjet 6120 series printerUSB cable ConnectivityNetwork WindowsSee For information about Platform Finding informationViewing the onscreen user’s guide Accessing the user’s guideWindows Adobe Acrobat versions of the user’s guideMacintosh Resume button and light Power button and light Cancel buttonButtons and lights Print cartridge status lightBuilt-in ethernet Network configurationLights Internal webTroubleshooting Install the printer softwareConnect the printer CablesFDRRG.book Page 11 Wednesday, July 31, 2002 938 AM Replacing a print cartridge Using print cartridgesPrint cartridges What is the problem? Installation troubleshootingTo solve the problem Possible causesInstallation troubleshooting Windows USB Installation troubleshooting Windows USB FDRRG.book Page 17 Wednesday, July 31, 2002 938 AM Troubleshooting ethernet Printer cannot be detected during software installation Contacting hp support Software updatesSupport process Hp support websitesEurope, Middle East, and Africa Hp support by phoneFree phone support period Support phone numbers After the free phone support period Obtaining a warranty extensionProduct repairs Extent of limited warranty Hp printer limited warranty statementLimitations of warranty Regulatory model number Product specificationsFDRRG.book Page 26 Wednesday, July 31, 2002 938 AM