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Windows USB
Use the information in this section if you have problems setting up your HP printer with a USB cable. If you need help after the printer is set up, see the onscreen user’s guide.
what is the problem?
The Plug and Play operation did not complete (the New Hardware Wizard did not finish).
possible causes...
The computer could not find the printer driver.
to solve the problem...
1.Cancel the New Hardware Wizard.
2.Remove the printer software CD from the CD-ROM drive.
3.Re-insert the printer software CD into the computer’s CD-ROM drive.
4.Follow the onscreen instructions to install the printer software.
If the installation program does not start automatically, then see “to solve the problem...” on page 13.
Hp deskjet 6120 series printer
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Reference guide
Acknowledgements
What’s in the box
Introducing the hp deskjet 6120 series printer
USB cable
Connectivity
Network
Windows
See For information about Platform
Finding information
Viewing the onscreen user’s guide
Accessing the user’s guide
Windows
Adobe Acrobat versions of the user’s guide
Macintosh
Resume button and light Power button and light
Cancel button
Buttons and lights
Print cartridge status light
Built-in ethernet
Network configuration
Lights
Internal web
Troubleshooting
Install the printer software
Connect the printer
Cables
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Replacing a print cartridge
Using print cartridges
Print cartridges
What is the problem?
Installation troubleshooting
To solve the problem
Possible causes
Installation troubleshooting
Windows USB
Installation troubleshooting Windows USB
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Troubleshooting ethernet
Printer cannot be detected during software installation
Contacting hp support
Software updates
Support process
Hp support websites
Europe, Middle East, and Africa
Hp support by phone
Free phone support period
Support phone numbers After the free phone support period
Obtaining a warranty extension
Product repairs
Extent of limited warranty
Hp printer limited warranty statement
Limitations of warranty
Regulatory model number
Product specifications
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