HP 5700 Troubleshooting, Printer is not printing, Verify the following, Check the printer lights

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10 Troubleshooting

●Printer is not printing

●Paper jams and other paper problems

●Photos are not printing correctly

●Print quality is poor

●Document is misprinted

●Problems with borderless documents

●Error messages

●Printer lights are on or flashing

●Document prints slowly

●If you continue to have problems

Printer is not printing

●Verify the following

●Check the printer lights

●Check the printer cable connection

●If the printer still does not print

Verify the following

Verify the following conditions if the printer is not printing:

●The printer is connected to the power source.

●The cable connections are secure.

●The printer is turned on.

●The print cartridges are correctly installed.

●The paper or other media is correctly loaded in the In tray.

●The printer cover is closed.

●The rear access door is attached.

Check the printer lights

The printer lights indicate the printer status and alert you to potential problems. For more information, see Printer lights are on or flashing.

Check the printer cable connection

If the printer cable is attached to a USB hub, a printing conflict might exist. Two methods are available for solving the conflict:

●Attach the printer USB cable directly to your computer.

●When printing, do not use other USB devices that are attached to the hub.

User's Guide

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Contents Users Guide Acknowledgements AccessibilityHewlett-Packard Company notices Contents HP Deskjet 5700 Series HP Deskjet 5700 series printer Special features Getting started Printer featuresButtons and lights Print Cancel and Resume buttons Power button and lightResume button and light Print Cancel buttonPrint Cartridge Status lights Unfolding the paper trays Paper traysOut tray TrayFolding the paper trays Three print cartridges can be used with the printer Print cartridgesEveryday printing Ink-backup modeUsing print cartridges Replacing print cartridgesAutomatic Paper-Type Sensor Ink-backup mode outputExiting ink-backup mode Installed print Result CartridgeNetworking Connecting to the printerConnecting through a networked computer Using an HP Jetdirect print serverPreparing to print Printing photosPrinting borderless photos GuidelinesOrientation Portrait or Landscape PrintingPrinting photos with a border Opening HP digital photography options Using HP digital photography optionsHP digital photography options Photo print cartridge Maximum dpi Installing the photo print cartridgeUsing the photo print cartridge PhotoREtUsing advanced color settings Color management Storage Saving money when printing photosExif Print Storing and handling photo paperUsers Guide Mail Printing other documentsPaper type Automatic or Plain paper LettersSave paper with two-sided printing DocumentsPrint Quality EnvelopesType is Automatic or Plain paper BrochuresPrinting brochures with borders Greeting cardsPrinting borderless brochures Print quality Normal PostcardsPrint quality Normal or Best TransparenciesLabels Index cards and other small media Booklets Left edge booklet Right edge booklet PostersType is Automatic or Plain paper Iron-on transfers Type is HP Iron-on Transfer Print quality Normal or Best Save money Printing tipsPrinting shortcuts Save timeGeneral everyday printing Fast/economical printingPrinting in grayscale Setting default settings for the printerPresentation printing Selecting a print quality Setting the page orderPrinting multiple pages on a single sheet of paper Print preview Setting a custom paper size Selecting a paper type Using the Automatic Paper-Type SensorSelecting a specific paper type Using a print task quick setPrint task quick sets Deleting a print task quick set Creating a print task quick setBook binding Two-sided printingBinding type Tablet binding Print on both sides Flip pages up Printing on a different paper size Resizing a documentObjective Action Shrinking or enlarging text and graphicsApplying an existing watermark WatermarksCreating or changing a watermark Device Status window Using What’s This? helpPrinter software Printer Properties dialog boxUsers Guide Selection numbers MaintenanceInstalling print cartridges Print cartridge combinationsInstallation instructions Ink-backup modeSetting the auto-on and auto-off feature Auto-on Aligning print cartridgesCalibrating color Calibrating print qualityRemoving ink from your skin and clothing Automatically cleaning print cartridgesMaintaining the printer body Cleaning instructions Manually cleaning print cartridgesGathering cleaning supplies Preparing to cleanStoring print cartridges Maintaining print cartridgesPrinting a test Using the ToolboxPrinter Toolbox Click the Estimated Ink Level tab Viewing estimated ink levelsCheck the printer lights TroubleshootingPrinter is not printing Verify the followingPaper jams Paper jams and other paper problemsIf the printer still does not print Printer ejects paper Paper weightPrinter prints on multiple sheets at once Printer does not feed paperCheck the printer properties Photos are not printing correctlyOut-of-paper message Reload the paper trayPart of the photo is faded Horizontal lines appear on a photoFading occurs near the edges of a photo Print quality is poorFading occurs on the edges of a photo Blank pages print Streaks and missing linesPrint is faded Document is printed off-center or at an angle Document is misprintedToo much or too little ink appears on Text and images are misalignedEnvelope is printed at an angle Problems with borderless documentsDocument does not reflect the new print settings Tab Basics Paper/Quality Effects Finishing SettingStreaks appear in a light portion of a photo Ink smears Click the Advanced features buttonImage is printed at an angle Fading occurs on the edges of a printout For photo paper with a tear-off tab Photo has an unwanted borderFor most paper types Other error messages Error messagesWhat the lights indicate Printer lights are on or flashingPrinter might be out of paper Power light is flashingResume light is flashing Print Cartridge Status light is on or flashingIf the light is on and flashing All lights are flashingIf the light is on and not flashing Document prints slowly If you continue to have problems Chapter Paper SuppliesHP Premium Plus Photo Paper with tear-off tab HP Premium Photo Paper, Matte with tear-off tab USB cables Printer specifications SpecificationsEnergy consumption Environmental informationReduction and elimination RecyclingPrint cartridge recovery Chapter Index USB