HP 5700 manual Photos are not printing correctly, Out-of-paper message, Reload the paper tray

Page 74

Chapter 10

●Verify that the protective piece of plastic tape has been removed from the print cartridges.

●If you are printing a borderless document and the Resume light and a Print Cartridge Status light are flashing, you might be trying to print a borderless document with only the black print cartridge installed. When printing a borderless document, always have the tri-color print cartridge and a black or photo print cartridge installed.

Out-of-paper message

If an out-of-paper message appears, follow these guidelines.

Photos are not printing correctly

●Reload the paper tray

●Check the printer properties

●Colors are tinted or incorrect

●Horizontal lines appear on a photo

●Part of the photo is faded

Reload the paper tray

1Place the photo paper in the In tray with the side to be printed on facing down. Verify that the photo paper is flat.

2Slide the paper forward until it stops.

3Slide the paper guide firmly against the edge of the paper.

Do not press the guide so firmly against the paper that the paper bends or curls.

Check the printer properties

Open the Printer Properties dialog box and verify the following options:

Tab Setting

Size is: An appropriate paper size

Paper/Quality Type is: An appropriate photo paper

Print quality: Best or Maximum dpi

Colors are tinted or incorrect

If colors in photos appear tinted or incorrect, follow these steps:

1Verify that neither print cartridge is low on ink.

If neither print cartridge is low on ink, then go to step 2.

2Align the print cartridges.

3Reprint the photo.

4If colors are still tinted or incorrect, calibrate the color.

Both a photo print cartridge and a tri-color print cartridge must be installed for color calibration.

5Reprint the photo.

72	HP Deskjet 5700 Series

Image 74

Contents Users Guide Acknowledgements AccessibilityHewlett-Packard Company notices Contents HP Deskjet 5700 Series HP Deskjet 5700 series printer Special features Printer features Getting startedButtons and lights Power button and light Print Cancel and Resume buttonsResume button and light Print Cancel buttonPrint Cartridge Status lights Paper trays Unfolding the paper traysTray Out trayFolding the paper trays Print cartridges Three print cartridges can be used with the printerReplacing print cartridges Ink-backup modeUsing print cartridges Everyday printingInstalled print Result Cartridge Ink-backup mode outputExiting ink-backup mode Automatic Paper-Type SensorUsing an HP Jetdirect print server Connecting to the printerConnecting through a networked computer NetworkingGuidelines Printing photosPrinting borderless photos Preparing to printPrinting Orientation Portrait or LandscapePrinting photos with a border Opening HP digital photography options Using HP digital photography optionsHP digital photography options Photo print cartridge PhotoREt Installing the photo print cartridgeUsing the photo print cartridge Maximum dpiUsing advanced color settings Color management Storing and handling photo paper Saving money when printing photosExif Print StorageUsers Guide Printing other documents MailLetters Paper type Automatic or Plain paperDocuments Save paper with two-sided printingEnvelopes Print QualityBrochures Type is Automatic or Plain paperPrinting brochures with borders Greeting cardsPrinting borderless brochures Postcards Print quality NormalTransparencies Print quality Normal or BestLabels Index cards and other small media Booklets Posters Left edge booklet Right edge bookletType is Automatic or Plain paper Iron-on transfers Type is HP Iron-on Transfer Print quality Normal or Best Save time Printing tipsPrinting shortcuts Save moneyFast/economical printing General everyday printingPrinting in grayscale Setting default settings for the printerPresentation printing Setting the page order Selecting a print qualityPrinting multiple pages on a single sheet of paper Print preview Setting a custom paper size Using the Automatic Paper-Type Sensor Selecting a paper typeSelecting a specific paper type Using a print task quick setPrint task quick sets Creating a print task quick set Deleting a print task quick setBook binding Two-sided printingBinding type Tablet binding Print on both sides Flip pages up Resizing a document Printing on a different paper sizeShrinking or enlarging text and graphics Objective ActionWatermarks Applying an existing watermarkCreating or changing a watermark Printer Properties dialog box Using What’s This? helpPrinter software Device Status windowUsers Guide Print cartridge combinations MaintenanceInstalling print cartridges Selection numbersInk-backup mode Installation instructionsSetting the auto-on and auto-off feature Calibrating print quality Aligning print cartridgesCalibrating color Auto-onRemoving ink from your skin and clothing Automatically cleaning print cartridgesMaintaining the printer body Preparing to clean Manually cleaning print cartridgesGathering cleaning supplies Cleaning instructionsMaintaining print cartridges Storing print cartridgesPrinting a test Using the ToolboxPrinter Toolbox Viewing estimated ink levels Click the Estimated Ink Level tabVerify the following TroubleshootingPrinter is not printing Check the printer lightsPaper jams Paper jams and other paper problemsIf the printer still does not print Printer does not feed paper Paper weightPrinter prints on multiple sheets at once Printer ejects paperReload the paper tray Photos are not printing correctlyOut-of-paper message Check the printer propertiesHorizontal lines appear on a photo Part of the photo is fadedFading occurs near the edges of a photo Print quality is poorFading occurs on the edges of a photo Blank pages print Streaks and missing linesPrint is faded Text and images are misaligned Document is misprintedToo much or too little ink appears on Document is printed off-center or at an angleTab Basics Paper/Quality Effects Finishing Setting Problems with borderless documentsDocument does not reflect the new print settings Envelope is printed at an angleStreaks appear in a light portion of a photo Ink smears Click the Advanced features buttonImage is printed at an angle Fading occurs on the edges of a printout For photo paper with a tear-off tab Photo has an unwanted borderFor most paper types Error messages Other error messagesPrinter lights are on or flashing What the lights indicatePrint Cartridge Status light is on or flashing Power light is flashingResume light is flashing Printer might be out of paperIf the light is on and flashing All lights are flashingIf the light is on and not flashing Document prints slowly If you continue to have problems Chapter Supplies PaperHP Premium Plus Photo Paper with tear-off tab HP Premium Photo Paper, Matte with tear-off tab USB cables Specifications Printer specificationsRecycling Environmental informationReduction and elimination Energy consumptionPrint cartridge recovery Chapter Index USB