HP R5500 manual Troubleshooting, LED and audible alarm troubleshooting

Page 38

Troubleshooting

In this section
LED and audible alarm troubleshooting			.....................................................................................................					38
Battery condition								39
Bypass is out of range								39
General alarm condition								40
Input voltage is out of range								40
Insufficient warning of low batteries								40
Internal UPS fault condition								40
Low battery shutdowns								41
Overload condition								41
REPO condition								41
Site wiring condition								41
UPS does not provide the expected backup time								41
UPS does not start								42
UPS frequently switches between utility and battery power					..........................................................................			42
UPS is in Auto-Bypass mode								42
UPS is on battery								42
Utility power condition								42
LED and audible alarm troubleshooting
General	On	Battery	Site	Utility	Overload	Audible alarm	Can alarm	Condition
Alarm	Battery	Fault	Wiring	LED	LED		be silenced
LED	LED	LED	Fault				("Silencing
			LED				an audible
							alarm" on
							page 28)?
Off	Off	Off	Off	Green	Off	No audible	N/A	UPS is in Operate
						alarm		mode (on page 26)
Off	Off	Off	Off	Flashing	Off	No audible	N/A	UPS is in Standby
				green		alarm		mode (on page 26)
Off	Off	Off	Off	Red	Off	On—1 beep	Yes	UPS is in Auto-Bypass
						every 5		mode (on page 27)
						seconds
Flashing	Off	Off	Off	Red	Off	On—1 beep	Yes	General alarm
red						every 5		condition—UPS is in
						seconds		Auto-Bypass mode
								("General alarm
								condition" on page 40)
Off	Off	Off	Off	Flashing	Off	On—1 beep	Yes	Bypass is out of range
				red		every 5		(on page 39)
						seconds

Troubleshooting 38

Image 38

Contents HP UPS R5500 User Guide Audience assumptions Contents Spares Warranty information UPS front panel Component identificationUPS R5500 overview This sectionUPS front panel controls Front panel is shown with the bezel removedUPS front panel LED indicators UPS rear panel Repo portERM rear panel Preparing to install the hardware InstallationPrecautions Readying the equipment Tools and materialsSelecting a site Installing the mounting rails Installation Installing the UPS Preparing the rails for integrated shippingRemoving the UPS battery bracket Installing the batteries Replacing the UPS battery bracket Installation Connecting the Repo port Installation Connecting devices to the UPS Connecting the ground bonding cableConnecting the UPS to utility power Installation Installing the ERM Starting power to the loadInstallation Installation UPS operations Standby modeOperate mode Modes of operationAuto-Bypass mode Configuring the UPSConfigure mode Testing the LEDs Silencing an audible alarmPowering down the UPS Verifying the Repo port connectionPower management Power management softwareMaintenance Removing the UPS front bezelMaintenance Replacing the UPS option card Replacing the batteries Important battery safety informationBattery care and storage guidelines UPS battery replacement procedure Replacing the UPSReplacing the ERM Updating the UPS firmware Troubleshooting LED and audible alarm troubleshootingBattery condition Bypass is out of rangeInput voltage is out of range General alarm conditionInternal UPS fault condition Insufficient warning of low batteriesUPS does not provide the expected backup time Low battery shutdownsSite wiring condition Overload conditionUPS is on battery UPS frequently switches between utility and battery powerUPS is in Auto-Bypass mode Utility power conditionERM physical specifications SpecificationsUPS physical specifications UPS input specificationsVoltage specifications UPS output specificationsPower protection specifications Battery runtime for Intl model Battery specificationsBattery runtime for NA/JPN model Output tolerance specificationsEnvironmental specifications Repo port specificationsOrdering spares UPS spare parts listSpares Hardware options HP contact information Technical supportBefore you contact HP $250,000 Computer Load Protection Guarantee Warranty informationLimited warranty Pre-Failure Battery WarrantyNotification from power management software Federal Communications Commission notice Regulatory compliance noticesRegulatory compliance identification numbers FCC rating labelClass a equipment Class B equipmentCanadian notice Avis Canadien ModificationsCables European Union regulatory noticeJapanese notice Bsmi notice Battery replacement notice Taiwan battery recycling notice Power cord statement for JapanGrounding methods to prevent electrostatic discharge Electrostatic dischargePreventing electrostatic discharge Acronyms and abbreviations Index On button, location Operate mode Index

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