HP R5500 manual Low battery shutdowns, Overload condition, Repo condition, Site wiring condition

Page 41

Low battery shutdowns

Ungraceful shutdown of attached servers occurs when the UPS is in a low battery condition.

Action:

1.Verify that the power management software is not delaying the shutdown of attached servers when the UPS is in a low battery condition.

2.Allow the UPS batteries to charge for 48 hours.

3.If the Battery Fault LED is red, replace the batteries ("UPS battery replacement procedure" on page 35).

Overload condition

All the load LEDs are illuminated.

Action:

1.Power down the UPS ("Powering down the UPS" on page 29).

2.Remove one or more load devices to reduce the power requirements.

3.Wait at least 5 seconds and restart the UPS.

4.If the condition persists, verify that the load devices are not defective.

REPO condition

Action:

If the remote switch is closed, then open the switch to enable power to the output receptacles.

If the condition occurred while reconnecting a disconnected REPO port, then verify the polarity of the REPO connector pins.

For more information about REPO ports, see "Connecting the REPO port (on page 19)."

Site wiring condition

Action: Contact a qualified electrician to be sure that:

The utility power receptacle is grounded.

There is a ground wire in the UPS power cord.

The line and neutral wires are not reversed in the wall outlet.

UPS does not provide the expected backup time

Action:

1.If the Overload LED ("UPS front panel controls" on page 7) is illuminated, remove one or more load devices to reduce the power requirements.

2.Allow the UPS batteries to charge for 48 hours.

3.If the Battery Fault LED is red, replace the batteries ("UPS battery replacement procedure" on page 35).

4.During extended power outages, save your work, power down the load devices, and then power down the UPS ("Powering down the UPS" on page 29) to conserve battery power.

Troubleshooting 41

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Contents HP UPS R5500 User Guide Audience assumptions Contents Spares Warranty information UPS R5500 overview Component identificationUPS front panel This sectionFront panel is shown with the bezel removed UPS front panel controlsUPS front panel LED indicators Repo port UPS rear panelERM rear panel Preparing to install the hardware InstallationPrecautions Readying the equipment Tools and materialsSelecting a site Installing the mounting rails Installation Preparing the rails for integrated shipping Installing the UPSRemoving the UPS battery bracket Installing the batteries Replacing the UPS battery bracket Installation Connecting the Repo port Installation Connecting devices to the UPS Connecting the ground bonding cableConnecting the UPS to utility power Installation Starting power to the load Installing the ERMInstallation Installation Operate mode Standby modeUPS operations Modes of operationAuto-Bypass mode Configuring the UPSConfigure mode Silencing an audible alarm Testing the LEDsVerifying the Repo port connection Powering down the UPSPower management software Power managementRemoving the UPS front bezel MaintenanceMaintenance Replacing the UPS option card Replacing the batteries Important battery safety informationBattery care and storage guidelines Replacing the UPS UPS battery replacement procedureReplacing the ERM Updating the UPS firmware LED and audible alarm troubleshooting TroubleshootingBypass is out of range Battery conditionInternal UPS fault condition General alarm conditionInput voltage is out of range Insufficient warning of low batteriesSite wiring condition Low battery shutdownsUPS does not provide the expected backup time Overload conditionUPS is in Auto-Bypass mode UPS frequently switches between utility and battery powerUPS is on battery Utility power conditionUPS physical specifications SpecificationsERM physical specifications UPS input specificationsVoltage specifications UPS output specificationsPower protection specifications Battery runtime for NA/JPN model Battery specificationsBattery runtime for Intl model Output tolerance specificationsRepo port specifications Environmental specificationsOrdering spares UPS spare parts listSpares Hardware options HP contact information Technical supportBefore you contact HP Limited warranty Warranty information$250,000 Computer Load Protection Guarantee Pre-Failure Battery WarrantyNotification from power management software Regulatory compliance identification numbers Regulatory compliance noticesFederal Communications Commission notice FCC rating labelClass B equipment Class a equipmentCables ModificationsCanadian notice Avis Canadien European Union regulatory noticeJapanese notice Bsmi notice Battery replacement notice Power cord statement for Japan Taiwan battery recycling noticeGrounding methods to prevent electrostatic discharge Electrostatic dischargePreventing electrostatic discharge Acronyms and abbreviations Index On button, location Operate mode Index
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